Mitsis Ramira

5.0 star property
Beachfront hotel with 4 restaurants and 3 outdoor pools

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Photo gallery for Mitsis Ramira

Family Room, Private Pool | 1 bedroom, minibar, in-room safe, desk
Lobby sitting area
Double Room, Sea View | 1 bedroom, minibar, in-room safe, desk
Lobby
5 bars/lounges, 2 poolside bars, beach bar
Mitsis Ramira, by the sea, offers a complimentary breakfast buffet and four diverse restaurants. Guests can enjoy three outdoor pools, spa treatments from massages to manicures, and fitness classes. Previous visitors consistently praise the exceptionally helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • All inclusive
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

Double Room, Pool View

7.6 out of 10
Good
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bathrobes
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Sea View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bathrobes
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Family Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 4 Twin Beds

Family Room, Private Pool

Highlights

Furnished balcony
Soundproofed
Private pool
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Separate bedroom
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Sofa Beds

About the neighborhood

Map
Psalidi Area, Kos, L, 85300

What's nearby

  • Psalidi Beach - 2 min walk - 0.1 miles
  • Agios Fokas Beach - 4 min drive - 2.2 miles
  • Kos Marina - 4 min drive - 2.2 miles
  • Kos Castle - 6 min drive - 2.9 miles
  • Port of Kos - 6 min drive - 2.9 miles

Getting around

  • Kos (KGS-Kos Island Intl.) - 42 min drive

Restaurants

  • ‪Marina Cafe - ‬4 min drive
  • ‪Land Of Olive - ‬5 min drive
  • ‪Restaurant - ‬8 min walk
  • ‪SKIPPER - ‬4 min drive
  • ‪Ramira Restaurant - ‬1 min walk

About this property

Mitsis Ramira

Luxury all-inclusive hotel near Psalidi Beach
At Mitsis Ramira, you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. With a private beach, a beach bar, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a body scrub, a massage, and a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, rowing/canoeing, and mountain biking. In addition to a grocery/convenience store and concerts and live shows, guests can connect to free in-room WiFi.
Other perks include:
  • 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Bike rentals, an outdoor tennis court, and express check-out
  • Babysitting (surcharge), a porter/bellhop, and a billiards/pool table
  • Guest reviews say great things about the helpful staff
Room features
All 338 rooms include comforts such as 24-hour room service and furnished balconies, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Soccer
Tennis

Lessons/classes/games

Aerobics

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Creperie - Gelateria
  • Il Grande Forno
  • Main Restaurant
  • Meat Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Mountain biking
  • Nightclub
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 8 buildings
  • Built in 1974
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1471Kš015A‘0462900

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Mitsis Ramira Beach
Mitsis Hotel Ramira Beach
Mitsis Ramira
Mitsis Ramira Beach
Mitsis Ramira Beach Hotel
Mitsis Ramira Beach Hotel Kos
Mitsis Ramira Beach Kos
Mitsis Ramira Hotel
Ramira Beach
Ramira Beach Hotel
Ramira Beach Hotel Kos
Ramira Beach Kos
The Mitsis Ramira Beach Hotel Kos/Psalidi
Hotel Ramira Beach
Mitsis Ramira Beach Hotel All Inclusive Kos
Mitsis Ramira Beach Hotel All Inclusive
Mitsis Ramira Beach All Inclusive Kos
Mitsis Ramira Beach Hotel All Inclusive Kos
Mitsis Ramira Beach Hotel All Inclusive
Mitsis Ramira Beach All Inclusive Kos
Mitsis Ramira Beach All Inclusive
All-inclusive property Mitsis Ramira Beach Hotel - All Inclusive
Mitsis Ramira Beach Hotel - All Inclusive Kos
Mitsis Ramira Beach Hotel
Mitsis Ramira Inclusive Kos

Frequently asked questions

Does Mitsis Ramira have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Mitsis Ramira pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mitsis Ramira?

Self parking is free at this property.

What time is check-in at Mitsis Ramira?

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM. Late check-in is available during limited hours.

What time is check-out at Mitsis Ramira?

Check-out is at noon.

Are there all-inclusive benefits at Mitsis Ramira?

Yes, the property is all-inclusive. Activities include rowing/canoeing, soccer, tennis, and more.

Where is Mitsis Ramira located?

Nestled on the beach, this Kos hotel is steps from Psalidi Beach and 2.7 mi (4.3 km) from Port of Kos. Massage strand and Kipriotis International Convention Centre are also within 15 minutes.

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Reviews

Mitsis Ramira Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 134 out of 201 reviews
Rating 8 - Good. 45 out of 201 reviews
Rating 6 - Okay. 14 out of 201 reviews
Rating 4 - Poor. 5 out of 201 reviews
Rating 2 - Terrible. 3 out of 201 reviews

Reviews

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! The staffs are friendly and dinning options are great as well.
Stayed 5 nights in Jul 2024

6/10 Okay

Daniel

Liked: Property conditions & facilities
Nice location, good pools, nice beach. Good and fresh drinks at bars. Especially good service at Main Bar next to the pool. Buffet is low standard for lunch and dinner. From a 5 star resort one would expect significantly higher standard-no variety, not good display and not tasty. Specialty restaurants were nice and tasty.
Stayed 6 nights in Jul 2025

10/10 Excellent

Tatiana Valeryevna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, with beautiful territory, very friendly personal and tasty food.
Stayed 10 nights in Jul 2022

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good start in mitsis. We really want to Explore other mitsis hotels/ areas
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service provided are phenominal. The food and drinks provided are second to none
Stayed 7 nights in Sep 2022

8/10 Good

Ian paul

Great hotel. Need to sort out the small things
Stayed 10 nights in Jun 2024

8/10 Good

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and well-managed hotel

A pleasant and well-managed hotel experience We had an enjoyable stay at Mitsis Ramira Beach. The hotel is well-maintained, the room was spotless with very comfortable beds, and housekeeping was consistently great. The staff were courteous and accommodating, contributing to a welcoming atmosphere throughout our visit. The pool areas are beautifully designed, and the water slides were a highlight for our children. The food was both varied and of good quality, catering well to different tastes. There is, however, room for improvement in service efficiency. Empty glasses around the chess pool area were not always cleared promptly, and during lunch and dinner, drink refills often involved long waiting times. Introducing self-service stations for soft drinks and water would enhance the overall dining experience. Overall, a very positive stay, and we would gladly consider returning.
Stayed 7 nights in Jul 2025

8/10 Good

Anand

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel overall. Staff obviously overworked and there isn’t enough. Ordering drinks takes a long time and queues at dinner in particular. A la carte restuarants are better than buffet, but again very slow service. A couple of very good staff, and the rest seem like they haven’t been here much. Pool bar staff and cleaners are real positive. I would recommend.
Stayed 7 nights in May 2025

10/10 Excellent

Nozar

Liked: Staff & service
People
Stayed 5 nights in Oct 2022

10/10 Excellent

Edmondo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property 30mins from airport in taxi around 50euros. Easy check in. They show you to your room so you don’t get lost. Welcome refreshing drink and flannel . Air con in room plenty of towels and fridge Well stocked. Bars have great selection staff helpful and waiters always ask if you need a drink Shen you sit in bar or by pool. Buffet style restaurant has all you need for breakfast lunch and dinner. Book days in advance for the meat restaurant and the Italian restaurant which I preferred. Drinks and gyros & burgers on the beach which a quick 2 minute walk. Crepes and ice cream amazing too. Also on site next to gym and yoga Área and staff Amazing too. Definitely do a class or just a session. Food was really good staff really good even a tennis court, football Astro turf, and basketball court too which were all well kept.
Stayed 3 nights in May 2024

10/10 Excellent

YVONNE LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Mitsis Ramira Beach the staff are what make this hotel they can’t do enough for you to make your stay so enjoyable. Food was fabulous so much choice in the main restaurant and also the a la carte restaurants were great. Drinks were amazing especially the Cocktails and even my Gordon’s Gin & Tonic, never had to wait long to be served as soon as the glasses were empty they asked if you would like another. The hotel is so clean our room was kept spotless our family rooms with Private Pool was superb special thanks to Aphrodite for the upgrade being a Gold Member this was very much appreciated. Special thanks also to Antonia our waitress at breakfast such a lovely girl so happy to serve you always with a smile she works so hard she is a credit to the hotel. Evening entertainment was best on the nights when The Jersey Tones and The Drifters were on great to see that Mitsis have Meds Entertainment back again they are brilliant and what you expect from a 5 star Hotel. Thank you Mitsis Ramira Beach for a great holiday and we will definitely return.
Stayed 14 nights in Jun 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer war sauber und geräumig, wir haben ein kostenloses Upgrade auf ein Familienzimmer mit eigenem Pool und Meerblick bekommen. Der Pool war sehr sauber allerdings zu unserer Reisezeit Anfang Oktober sehr frisch da eigentlich keine Sonne hinkam. Was uns fehlte war eine Möglichkeit die nassen Badesachen und Handtücher zum Trocknen aufzuhängen. Die Anlage ist sehr gepflegt. Das Personal sehr freundlich von der Putzfrau bis zur Rezeption. Das Essen war immer sehr gut. Wer sich da nichts findet ist selbst schuld. Auch die a la carte Restaurants sind super. Wir waren sehr zufrieden mit allem. Das Hotel an sich verdient eine klare Weiterempfehlung. Wir hatten ein Mietauto an Flughafen was wir sehr empfehlen würden. Denn die Strände sind auf der anderen Seite der Insel um einiges schöner. Hier ist es ein Kiesstrand. Aber das ist Ansichtssache.
Stayed 7 nights in Sep 2025

8/10 Good

Stephan Jean Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel is very dedicated.
Stayed 7 nights in Aug 2025

6/10 Okay

Mehmet Atif

Liked: Cleanliness, staff & service
Disliked: Amenities
Very guest friendly staff. Always smiling and doing their best to give a good service. The hotel has a pebble beach, which is not very handy when you are with children. Furthermore, we were not very happy with the diner buffet. However, the ala cart dining option (Italian) was good. The weather is very nice (not to hot in the summer) and the sea is very clean.
Stayed 9 nights in Jul 2025

10/10 Excellent

Nusrettin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 7 nights in Jul 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati al Mitsis Ramira con le nostre bambine di 9 anni e 5 mesi, ci siamo sentiti coccolati per tutta la settimana! La camera era molto spaziosa, composta dalla camera principale in cui stava comodamente anche il lettino della piccola e la cameretta dalla grande, entrambe le camere erano dotate di tv e condizionatore. Unica nota “negativa” il bagno non finestrato, ma comunque di ampie dimensioni. Frigo bar gratuito e sempre rifornito. Ristorante sempre aperto con diverse proposte, l’hotel è frequentato da pochi italiani, quindi le proposte mirano ad accontentare gusti diversi dai nostri, cibo buono, creperia eccellente! Personale sempre gentile e disponibile! La pulizia della stanza e dei luoghi comuni è buona. Se voglia proprio trovare un difetto, l’animazione potrebbe essere un po’ più presente, ci sono tante proposte interessanti, ma gli ospiti sono poco coinvolti, sia i grandi che i piccini, se si chiedeva ovviamente venivano svolte tutte le attività. Noi consigliamo il ramira per chi vuole rilassarsi e non pensare davvero a nulla per tutta la durata della vacanza!
Stayed 7 nights in Jul 2025

10/10 Excellent

YVONNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to Afroditi and all the reception team at Mitsis Ramira in Kos. I absolutely love this hotel it’s my favourite out of all the Mitsis Hotels that we have had the pleasure of staying at. The 14 nights we stayed were fantastic the staff are all so happy and friendly and the service is excellent we were made to feel special the whole 2 weeks. Food was superb so much choice in the main restaurant and in the Italian a la carte the food was amazing ate there for dinner and Brunch which doesn’t cost any extra it’s all included. The bar staff day and night work so hard they work long hours but are always smiling and service was excellent never had to wait long to be served. They serve Branded as well as local spirits. Gordon’s G & T and the Prosecco was lovely not forgetting the Cocktails. Evening entertainment was fantastic from Meds Entertainment as always, Jersey Boys,Golden Tones ( Drifters) Supremes all of them was so enjoyable to watch the guests loved them just what you expect from a 5 star hotel it really makes your holiday. You have to get there early to be able to get a table & chairs as they get full quickly. Beach lovely, great beach bar and Ice cream patisserie. The hotel is kept spotlessly clean and so are the immaculate gardens. My room maid Marianna what a lovely person she is so hardworking and a delight to have a chat with kept my room very clean. I can’t wait to return again in October to see all my friends again they are like one big family.
Athena & Myself
The lovely Afroditi & reception staff
Reception team
Pool room
Stayed 14 nights in Jun 2025

10/10 Excellent

Nicola Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Just returned from a 14 night stay at the Ramira. Stayed for the first time last year and liked it so much we booked to return this year. Second visit did not disappoint. Stayed in a Deluxe Double room with seaview. View was fantastic. Room was cleaned every day by the wonderful Eleni Really comfy king size bed. Mini bar stocked every other day (beer, wine, water, coke fanta lemon , fanta orange, sprite and soda water - all included no extra charge). Ate at the italian al la carte which i really enjoyed. Mushroom Risotto was the best I’ve ever tasted. Didn’t try the Meat al la carte this time (I’m vegetarian so not much choice in there for me). The buffet restaurant has fantastic choice and is always varied (in my opinion). It has to cater to the different food tastes of numerous nationalities which can’t be easy. I never struggled to find anything I fancied and the desserts are just delicious! Evening entertainment is varied with the usual tribute acts (The Drifters, The Jersey Tones, The Supremes, Legends etc) , Greek Dancing on Sunday night and a DJ on Friday night. Pools are lovely and it was never crowded in the main pool. Never an issue getting a sunbed. Lovely comfy beds on the beach too. I found the Ramira to be a great value All inc hotel. It’s staff are what make it - they all work so hard and are so friendly. It has a relaxed and welcoming atmosphere- not pretentious or posy.
Stayed 14 nights in Jun 2025

8/10 Good

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé 1 semaine au Mitsis Ramira. Le personnel est compétent, sympathique (mention spéciale pour Miltiadis) et toujours là pour trouver une solution (Merci également à Aphrodite). L'hôtel est agréable, mais il y aurait sûrement des choses à revoir : la grande piscine qui mériterait d'un peu de sécurité autour (passage à côté du bassin de 3m) et sols qui sont facilement glissants. Pour le côté écologique et pratique, des douches à la place de baignoire dans les chambres. Le buffet est plutôt qualitatif mais assez redondant.
Stayed 7 nights in May 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and friendly staff. Easy access to Kos Town. Would highly recommend.
Stayed 12 nights in Oct 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geweldig all-inclusive hotel. Goed eten. Heel vriendelijk personeel die goed voor je zorgen.
Stayed 3 nights in Oct 2024

10/10 Excellent

YVONNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel, the staff are amazing so helpful, happy and go out of their way to make your holiday special. Afroditi the manager on the front desk went out of her way to assist us she is fantastic we can’t thank her enough what a lovely lady. Food and drink excellent and the evening entertainment was the best we have seen out of all the Mitsis Hotels, The Jersey Tones and the Golden Tones from Meds Entertainment were fantastic their voices ere amazing they certainly know how to put on a great show. The manager of the hotel must be really proud of all his staff as the service they offer is 1st Class better than all the Mitsis luxury hotels we have stayed at.
Stayed 9 nights in Oct 2024

8/10 Good

Victor

Liked: Room comfort
Disliked: Staff & service

Horrible staff service

The hotel by itself is good, location is amazing and Greece is beautiful, but the staffs are completely impolite, not prepared to deal or serve people. On my first day checking in, the receptionist felt free enough to make a “joke” with me and my wife saying that because where we are from, it would be probably the first time we use one wristbands of all inclusive hotel, which I felt ridiculous joke. This ain’t first all inclusive hotel we stayed and it’s so far to be the best one! On my first night sleeping at the hotel, I woke up with 2 housekeepers screaming “joking to each other” in front of my room at 8am. I went to complain at reception and she said it’s “strange” this happened but she will check. Also, as the hotel is all inclusive and has many places to eat and drink or have snacks, we couldn’t find any information about times and locations for enjoying it, so we had to walk around and ask everyone and being answered in a rude way as we were supposed to know already, then we missed many meals because when we arrived it was closing already, as there wasn’t information at all at reception or in the room. Also, they had 2 good restaurants options which we couldn’t access or enjoy because apparently we were supposed to book it within 3 days in advance to access it and our stay was 3 nights, and one more time, nobody told us about that. Very poor staff service! Do not recommend and surely not coming back in our Kos trip again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Asena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ben ve eşim can nuri bu deneyimden inanılmaz memnun kaldık. Yemekler konum hijyen eğlence hepsi birbirinden güzeldi. Tekrar gelmeyi düşünüyoruz. Balayımız için geldik ve en güzel tercihi yaptığımız için çok mutluyuz. Teşekkürler mitsis ramira 🙏
Stayed 4 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Very clean,excellent bar staff. Food graat quality but repetitive. Our room wasnt ready on our arrival and had multiple issues including a broken rear door, broken light, broken blind. Our room was also not cleaned one day. Maintenence people turned up unannounced.
Stayed 9 nights in Aug 2024