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West Plaza Hotel Downtown

2.5 star property
Motel in Koror with spa services and a 24-hour front desk

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Photo gallery for West Plaza Hotel Downtown

Miscellaneous
Standard Room | Down comforters, in-room safe, individually furnished, desk
Standard Room | View from room
Lobby
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Room options

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View all photos for Standard Room

Standard Room | Down comforters, in-room safe, individually furnished, desk

Standard Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
Refrigerator
TV
Down duvet
Hair dryer
Private bathroom
  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Koror, Koror, Koror Island, 96940

What's nearby

  • WCTC Shopping Center - 2 min walk - 0.1 miles
  • Asahi Stadium - 7 min walk - 0.4 miles
  • National Stadium - 7 min walk - 0.4 miles
  • Etpison Museum - 10 min walk - 0.6 miles
  • Palau Pacific Resort Beach - 7 min drive - 3.4 miles

Getting around

  • Koror (ROR-Palau Intl.) - 19 min drive

Restaurants

  • ‪Executive Lounge - ‬3 min drive
  • ‪Canoe House - ‬6 min walk
  • ‪The Taj - ‬3 min walk
  • ‪Rock Island Cafe - ‬11 min walk
  • ‪Elilai - ‬5 min drive

About this property

West Plaza Hotel Downtown

Motel in the city center
West Plaza Hotel Downtown provides dry cleaning/laundry services and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), beach towels, and a 24-hour front desk
  • Tour/ticket assistance and a front-desk safe
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 24-inch TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: USD 22 (one-way)
  • Airport shuttle transfer per child: USD 0 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 22 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

West Plaza Downtown
West Plaza Downtown Koror
West Plaza Hotel Downtown
West Plaza Hotel Downtown Koror
West Plaza Downtown Palau, South Pacific
West Plaza Downtown Koror
West Plaza Hotel Downtown Motel
West Plaza Hotel Downtown Koror
West Plaza Hotel Downtown Motel Koror

Frequently asked questions

Is West Plaza Hotel Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at West Plaza Hotel Downtown?

Self parking is free at this property.

What time is check-in at West Plaza Hotel Downtown?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at West Plaza Hotel Downtown?

Check-out is at noon.

Does West Plaza Hotel Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 22 per person applies.

Where is West Plaza Hotel Downtown located?

Located in the heart of Koror, this motel is within a 10-minute walk of WCTC Shopping Center, Asahi Stadium, and Nikko Bay. National Stadium and Etpison Museum are also within 15 minutes.

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West Plaza Hotel Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 50 reviews
Rating 8 - Good. 21 out of 50 reviews
Rating 6 - Okay. 14 out of 50 reviews
Rating 4 - Poor. 6 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

The hotel is located in the center of Koror and is a nice hotel with a great location for shopping and dining.
Stayed 4 nights in Nov 2024

10/10

Excellent staff
Stayed 7 nights in Feb 2024

10/10

It is in downtown
Stayed 10 nights in Aug 2024

10/10

I REALLY LIKE THE SERVICES THEY GIVEN TO US.
Stayed 10 nights in Aug 2024

8/10

good
Stayed 4 nights in Dec 2024

6/10

Was good
Stayed 3 nights in Jun 2024

8/10

不満というか不便なのはティッシュボックスが無いくらいです！ 周辺にレストラン、モール、コンビニもあるので、流しのタクシーがいないパラオでも、ここなら徒歩圏内ですべてオッケーです！ たぶん、ダイビングで来られる方が多いと思うので、室内に物を干すためのハンガーがもうちょいほしいですね！
Stayed 4 nights in Dec 2024

8/10

Stayed 4 nights in Jan 2024

10/10

ダウンタウンの中心にあり買い物や外食にとても便利でした。またホテルスタッフさんが気さくで色々な場所の予約をしてくれたりで大変助かりました。
Stayed 4 nights in Dec 2019

6/10

Good location but definite 2 star ... cold a/c , cheap mattress
Stayed 1 night in Sep 2019

8/10

満足した点 フライトまでの数時間のみの滞在であることを考慮し、フロントに近い部屋にしてくれた 電子レンジ、ポットが常備されていたので便利だった 不満な点 特になし
Stayed 1 night in May 2019

10/10

Stayed 12 nights in May 2018
This review was submitted before 2018 and has not been verified.

8/10

レストランも近いし、マーケットも近いし良かったです ホテルの従業員も丁寧でよかった また行きます
This review was submitted before 2018 and has not been verified.

10/10

The room we stayed was very wide and enough room. The hotel was close to WCTC which is the center of the city. So it's very convenient for shopping and also eating.
This review was submitted before 2018 and has not been verified.

8/10

それなりのコンディションだったこととダイビングのためほとんど部屋にいなかったことから普通に過ごせました。パラオ自体初めてなので値段などの比較のしようがありませんが、夏のプーケットであれば20-30ドル程度の部屋に相当すると思います。 ホテルには10ドルで空港送迎サービスがあります。予約すると案内メールが送られてきて、2-3日後に返信（申し込み）しましたがレスポンスはありませんでした。渡航前にもメールしましたがやはり返信はなく、案の定、迎えはいませんでした。問題はこの空恋右派タクシーが常駐しておらず、タクシーの配車カウンターもありません。気のいいいおじさんに頼んで呼んでもらいましたが25ドルでした。気を付けてください。帰りは時間通りに送ってもらいました。
This review was submitted before 2018 and has not been verified.

8/10

スタッフがとてもフレンドリーで親切 部屋は古いがシンプルで清潔 バスルームの喚起が悪いので、ドアを開けておくと湿度がすごくなる。 エアコンは温度調整しかできず、部屋の場所によって体感温度が異なる気がした。
This review was submitted before 2018 and has not been verified.

2/10

I made a reservation at West Plaza Downtown and they took me to a totally different hotel - West Plaza Desekel. It's the same chain but not the same hotel. I arrived with a group and was not able to stay in the same hotel as everyone else. Desekel was a dump and off the main street that I was supposed to be on. Don't stay here.
This review was submitted before 2018 and has not been verified.

8/10

店員さんに笑顔がすてきな方がいて癒されました。 英語のみですが、 挨拶などたくさんしてくれました。 部屋も清潔で快適です。ただ一つの難点は、冷蔵庫？かなにかのモーター音みたいなのが数十分置きにあり、とても大きくうるさいです。
This review was submitted before 2018 and has not been verified.

6/10

ダイビングでただ寝る為の利用でしたが、ウエストプラザ系の中で一番便利、清潔、スタッフの対応も良かったです。ロビーに電子レンジも有り助かりました。 シャワーの出が悪くバスタブも無かったのですが、熱いお湯が出たので冷え切った身体には良かったです。ベランダが無い為、干せず部屋の中で乾かしましたが、こちらの方がむしろ乾く事に気付きました。パラオは朝露など夜中のスコールも有り湿っぽいので毎年苦戦しました。 日本のNHKが見れなかったので退屈でしたが、同じ階に有るマッサージも安く良かったです。 コスパで考えると十分と思うので、次回も利用したいです。
This review was submitted before 2018 and has not been verified.

10/10

great location; friendly, helpful staff
This review was submitted before 2018 and has not been verified.

4/10

Ad says satellite TV** But in the standard room you get only 3 channels which are not English, this should be mention in there ad. For much more money and In the deluxe suite you get cable with lots of channels. With no TV and no in room internet service you can find better hotels
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

8/10

町の中心に位置し、何をするにも便利なホテルです。お部屋にはバスタブ、ドライヤー、冷蔵庫などが完備され、快適に過ごせます。ただし、外に面した部屋が少なく、ほとんどのお部屋の窓は廊下に面しているため、部屋の中からは外の天気がわからなかったのが残念です。その分、静かなのかもしれません。 スタッフの対応もとてもよく、快適に過ごせました。
This review was submitted before 2018 and has not been verified.

8/10

Hotel is located in a good access to all kind of restaurant. Staff are all kind and helpful.
This review was submitted before 2018 and has not been verified.

6/10

終日ダイビングをするので、街中にありリーズナブルなホテルということで選びました。建物自体は古いですが室内の清潔さは保たれているので、寝に帰るだけの私には十分でした。個人的にはまた利用しようと思いますが、リゾートホテルの快適さや雰囲気を求める方はがっかりすると思います。