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Garden Palace Downtown

3.5 star property
Hotel in Koror with free breakfast and airport shuttle service

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Photo gallery for Garden Palace Downtown

Exterior
Lobby sitting area
Property amenity
Balcony
Superior Twin Room (with Complementary Airport Shuttle Services) | Private kitchenette | Fridge, microwave, toaster, rice cooker

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Kitchen
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Twin Room (with Complementary Airport Shuttle Services)

Fridge, microwave, toaster, rice cooker

Superior Twin Room (with Complementary Airport Shuttle Services)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Shower/tub combination
  • 43 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Triple Room (with Complementary Airport Shuttle Services)

Deluxe Triple Room (with Complementary Airport Shuttle Services) | View from room

Deluxe Triple Room (with Complementary Airport Shuttle Services)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Shower/tub combination
  • 51 sq m
  • Sleeps 7
  • 3 Twin Beds

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About the neighborhood

Map
Koror, Koror, 96940

What's nearby

  • WCTC Shopping Center - 5 min walk - 0.3 miles
  • Asahi Stadium - 7 min walk - 0.4 miles
  • National Stadium - 7 min walk - 0.4 miles
  • Etpison Museum - 14 min walk - 0.8 miles
  • Palau Pacific Resort Beach - 7 min drive - 3.4 miles

Getting around

  • Koror (ROR-Palau Intl.) - 17 min drive

Restaurants

  • ‪Executive Lounge - ‬4 min drive
  • ‪Canoe House - ‬7 min walk
  • ‪The Taj - ‬5 min walk
  • ‪Rock Island Cafe - ‬12 min walk
  • ‪Elilai - ‬5 min drive

About this property

Garden Palace Downtown

Property highlights
You can look forward to free continental breakfast, a free roundtrip airport shuttle, and a rooftop terrace at Garden Palace Downtown. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Luggage storage, concierge services, and tour/ticket assistance
  • A front-desk safe
Room features
All guestrooms at Garden Palace Downtown boast comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/closets, and kitchenettes

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator
  • Rice cooker
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
This property provides airport transfer service only for registered guests on their check-in or check-out date.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 39.55 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 39.55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property permits only registered guests on site. Guests who arrive early and wish to remain on the premises until check-in time are required to pay a fee.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Garden Palace Downtown Hotel Koror
Garden Palace Downtown Hotel
Garden Palace Downtown Koror
Garden Palace Downtown Hotel
Garden Palace Downtown Koror
Garden Palace Downtown Hotel Koror

Frequently asked questions

Is Garden Palace Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Garden Palace Downtown?

Self parking is free at this property.

What time is check-in at Garden Palace Downtown?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Garden Palace Downtown?

Check-out is at noon.

Does Garden Palace Downtown provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Garden Palace Downtown located?

Situated in Koror, this hotel is within a 10-minute walk of WCTC Shopping Center, Asahi Stadium, and Nikko Bay. National Stadium and Rock Islands Southern Lagoon are also within 15 minutes.

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Garden Palace Downtown Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 62 out of 76 reviews
Rating 8 - Good. 13 out of 76 reviews
Rating 6 - Okay. 1 out of 76 reviews
Rating 4 - Poor. 0 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sze Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet facility with many features. Love the little kitchen. Staff are professional and very friendly. Will for sure stay again!
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Friendly and helpful staff. Provided transportation from airport. Spacious, clean, and conveniently located downtown. Rooms are upstairs with no elevator. Will stay again when in downtown Koror.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience and professional staff
Stayed 7 nights in Oct 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
General Manager Oya and his team are professionals who took care of us. They have great customer service.
Stayed 8 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in the center of everything. Walk to shopping, dining and there are a ton of tour options in the area. Very nice staff and the fact they offer airport pickup and drop off was helpful. If you are going to stay an extended time, the well equipped kitchen is a huge plus. Breakfast is included. There is no ocean view, but you will have plenty of ocean when you dive or snorkel or kayak. I would stay there again. Great bang for your buck$.
Stayed 1 night in Nov 2024

10/10 Excellent

Jia Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nelson YH Chou

The hotel manager Mr Oya is very helpful provided all the information you need. The room is large and location is excellent 5 mins walk to downtown center. For divers, the hotel also provide washing station for your gear cleaning, very convenance. Room is very clean, the hotel service is great! I highly recommended if you come to Palau stay with Garden place in Koror, you won't be disappointed !
Stayed 7 nights in Apr 2024

10/10 Excellent

Atsuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, helpful manager, big nicely furnished room. They serve a hot breakfast on the upstairs terrace that is quite decent. Conveniently located downtown Koror. Restaurants, museums, and small aquarium within walking distance.
Stayed 2 nights in Feb 2025

8/10 Good

MingHung

Liked: Staff & service
Disliked: Property conditions & facilities
should provide more varieties for breakfast
Stayed 5 nights in Feb 2025

10/10 Excellent

Joshlyn

Stayed 11 nights in Aug 2024

10/10 Excellent

YUJI

Liked: Cleanliness, staff & service, property conditions & facilities
毎年ダイビング旅行で利用させていただいております。 オーシャンビューではないですが、コロールの中心街で買い物、食事ともに便利な立地。 部屋は広く料理家電や食器類も備え付けられており ちょっとした料理をすることも可能。 日本人スタッフがおりレストランの予約も手伝ってくれます。 日本人にはお勧めのホテルです。 We use this hotel every year for diving trips. Although it does not have an ocean view, it is conveniently located in the center of Koror for shopping and dining. The rooms are spacious and equipped with cooking appliances and tableware, so you can even cook a little. There are Japanese staff who will help you make restaurant reservations. I would recommend this hotel for Japanese people.
Stayed 5 nights in Aug 2024

10/10 Excellent

Yi-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很乾淨又舒服，很多細心的小設計讓六天五夜的旅行更方便。 有廚房讓我們不必餐餐外食，偶爾想自己簡單的吃也很方便。老闆與員工都很友善，非常推薦。
Stayed 5 nights in Aug 2024

10/10 Excellent

Ryuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港までの無料送迎もしていただけるので空港までのアクセスは問題なく行えました。 そして何より日本人のオーナーさんなので何から何までアテンドしていただき非常に助かりました。 少なめのお時間でしたがかなり充実した旅行になりました。 次回訪れた際もぜひ利用したいと思います。
Stayed 2 nights in Aug 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大人2名子供1名で宿泊。部屋は広く、キレイで、とても満足しました。パラオに行くときは、また泊まりたいホテルです。
Stayed 6 nights in Aug 2024

10/10 Excellent

Mai

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

NOBUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで安心して宿泊出来るホテルです。朝食付きでウォシュレット付きが良かった。フロントが日本人で相談しやすかった。次回も宿泊したいおすすめのホテルです。
Stayed 7 nights in Apr 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent choice as a base for your adventures in Palau. Staff is extremely responsive, polite and helpful. The rooms are HUGE and very comfortable. The stairs are steep and no elevator is available. Bathrooms are large and a bit outdated, but I would absolutely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were 4 family members in a huge comfortable room with a kitchenette,. We were out on adventures all day, just met our needs, close to everything. Very helpful & friendly service.
Stayed 5 nights in Apr 2024

10/10 Excellent

Suzuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オーナーの方はじめ、スタッフ皆さんがとてもフレンドリーで暖かくて嬉しいです！ 細かいところまでお世話頂き助かりました
Stayed 4 nights in Mar 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Hideko

Stayed 7 nights in Jan 2024

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Tomiyama

Stayed 5 nights in Dec 2023

10/10 Excellent

AYUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語しか話せない私でしたが、オーナー自ら対応いただけたので、細かい要求も聞いてくださいました。 現地のスタッフの方も優しく丁寧で、言葉でしっかりとコミュニケーションは取れませんでしたが、快く対応してくださって、とっても気持ちよかったです。
Stayed 6 nights in Sep 2023