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Metropole

3.0 star property
Hotel in Kolkata with a 24-hour front desk and a coffee shop

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Photo gallery for Metropole

Property entrance
Deluxe Double Room | Premium bedding, minibar, in-room safe, desk
Reception
Breakfast, lunch, dinner served; international cuisine
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Room service
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Shower/tub combination
Spring water bathtub
Private bathroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Shower/tub combination
Spring water bathtub
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Shower/tub combination
Spring water bathtub
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Shower/tub combination
Spring water bathtub
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Similar properties

Lobby

LAKESIDE SUITES

  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
10.0 out of 10, Exceptional, 2 reviews
LAKESIDE SUITES

About the neighborhood

Map
174 Sarat Bose Road, Kolkata, West Bengal, 185202

What's nearby

  • Kalighat Kali Temple - 17 min walk - 0.9 miles
  • South City Mall - 4 min drive - 1.4 miles
  • Alipore Zoo - 5 min drive - 2.3 miles
  • Victoria Memorial - 5 min drive - 2.3 miles
  • New Market - 7 min drive - 3.2 miles

Getting around

  • Kalighat Station - 11 min walk
  • Kolkata Lake Garden Station - 13 min walk
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 56 min drive

Restaurants

  • ‪Maharaj - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Barista - ‬2 min walk
  • ‪Kurry Patta - ‬2 min walk
  • ‪Sree Ramakrishna Lunch Home - Bhupendra Mansion - ‬2 min walk

About this property

Metropole

Hotel near New Market
Consider a stay at Metropole and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. The on-site restaurant offers breakfast, brunch, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Breakfast (surcharge), smoke-free premises, and a front-desk safe
  • Free newspapers, a banquet hall, and concierge services
Room features
All guestrooms at Metropole have perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with spring water tubs and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Metropole Hotel Kolkata
Metropole Kolkata
Metropole Hotel
Metropole Kolkata
Metropole Hotel Kolkata

Frequently asked questions

Is Metropole pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metropole?

Self parking is free at this property.

What time is check-in at Metropole?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Metropole?

Check-out is at noon.

Where is Metropole located?

Located in Ballygunge, this hotel is within a 10-minute walk of Deshapriya Park, Shibananda Dham, and Rabindra Sarobar Stadium. Nirmal Hriday and Ramakrishna Mission Institute of Culture are also within 1 mi (2 km). Kalighat Station is 11 minutes by foot and Kolkata Lake Garden Station is 13 minutes.

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Metropole Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Mousumi

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

MANMOHAN

Stayed 4 nights in Dec 2024

8/10 Good

John

Stayed 1 night in Jan 2023

8/10 Good

Sajid

Stayed 2 nights in Dec 2022

10/10 Excellent

Kushal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

Decent stay. Breakfast is not great but will do. You have to walk outside to get to the breakfast area so dont go out in your slippers, especially if its been raining. (when it rains, water collects in the outside area) Walls are on the thin side, so if you're a light sleeper, make sure you have ear plugs. Overall, its good enough given the price.
Stayed 1 night in Nov 2019

8/10 Good

zoe, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no airport pick up service.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
good and value for money. staffs are nice. lifts and floor lobby could be better
Stayed 3 nights in Oct 2019

4/10 Poor

masum

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff, easy check in and guest service
Stayed 1 night in Jun 2019

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Kolkata

Nice hotel and good food. The staff is very helpful and friendly.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was bit slow otherwise the stay was pleasant
Stayed 1 night in May 2019

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
clean and comfortable, although there was some damp on the walls.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Decent hotel at a good location, have stayed quite a few times and not disappointed
Stayed 2 nights in Mar 2018

10/10 Excellent

Pitchaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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8/10 Good

Rumana, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for stay.

Overall environment, stuff, food are good. Also it is easy to get transport from the door of hotel. You may taste best sweets & street foods of Kolkata in front of the hotel. Hospital , Cinema hall and pharmacy within a walking distance. You can also shop around at nearby place Gariahat for fantastic collections dresses.
Stayed 4 nights in Feb 2018

8/10 Good

Venkatesha, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at decent locality

Nice comfortable stay. Staff are very helpful and take nice care of guests
Stayed 4 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Sahil, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent room with a very untidy bathroom.

Bedroom area was decent but the Bathrooms were really untidy. There was only 1 small light source in the bathroom and could hardly get any light in the shower area. The toilet flush would suddenly start anytime of the day and go on for 15mins. I asked the hotel staff to look into it bt they were least bothered and had a reply saying "This keeps happening!".
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Vinita, S. Toronto.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero value for money

Felt ripped off by the price . Front desk staff is good. Rooms are dirty and so are the bathrooms. A/c makes too much noise. Every thing is old and outdated and dirty. Would never go back. Stay in a lodge for less than half the price and that way you know you have no facilities.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Hishal, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel with good service

great Service by vishal and Firdaos Not so far from Eden Gardens. very friendly service. security gaurd Franklyn helpful. Food was great and very tasty. If you coming to the hotel from the airport, use a Uber or a olataxi.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Santosh, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel

I stayed this hotel 3 years back and everything was perfect, the hotel is not maintained at all,It lags basic amenities,During breakfast the staff doesnt even know how to prepare a good tea, Wifi is not free, they charged me but I am yet to receive bill for the same, apart from location this hotel is not worth of money we spend...
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel not worth the price

The hotel room served the purpose of a place to stay. Breakfast was below acceptable standard. Internet wifi was not included in the price.Staff was good, but overall not a place I could recommend to stay at.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced, refurbishment needed immediately

The only positive about the hotel is the staff. They were helpful and with a positive attitude. Unfortunately, the rest was the opposite experience. First of all the hotel is a ruin...windows are dirty, the space behind the kind-of-mirror in the bathroom was filthy with someone's hair, the trash bin wasn't empty on my arrival, after flushing the water in the toilet it was constantl running for about 10 min (every time) and although I have informed the front desk immidiately no one ever came to have a look at it. Considering the amount I've paid I was expecting a decent mid-range hotel. I was very disappointed with the choice and I wouldn't recommend this hotel.