Suggestion for future guests: lower your expectations. This is not a high-end resort. We stayed 3 nights in their beachfront, private pool room (highest category). Room issues: bathroom smelled like a sewer (they hide it with scented candles), bathroom sink leaded everywhere (they fixed within the hour), toilet drips constantly. Resort issues: there is no beach to speak of here, as the resort is built at the waterline. The location of the resort on Nana Beach is bad, there is nothing close by. The beach itself is disgusting, we even found syringes in the sand. The resort has “service charges” at every corner (so beware), this is not a great feeling when you’re basically forced to eat/drink at the resort. The resort offers experiences, like rum tasting and pizza making, but these were fully booked for the whole stay well before we even got a chance to take part. Ultimately disappointing. Staff member B said she would do all she could to make an exception and allow us one experience, but ultimately never got back in touch. The one request I had prior to arrival was no feather pillows in the room (I’m highly allergic), and the resort confirmed this months prior, but upon checking in, the room had feather pillows. The staff honestly don’t care. So basically: bad sleep, bad location, bad experience. Positives: beautiful gardens, lovely breakfast. I’ll stay closer to Fisherman’s Village next time.