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Kirikayan Luxury Pool Villas & Suite

4.5 star property
Luxury resort with a full-service spa and free valet parking

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Photo gallery for Kirikayan Luxury Pool Villas & Suite

Honeymoon Villa | Outdoor pool | Outdoor pool, pool umbrellas, sun loungers
Honeymoon Villa | Living area | 42-inch LCD TV with satellite channels, TV, DVD player
Villa, 1 Bedroom, Private Pool | Private kitchen | Full-size fridge, microwave, coffee/tea maker
Exterior
Penthouse | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • 24/7 front desk
  • Breakfast available
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool | View from room

Villa, 1 Bedroom, Private Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Kitchenette
  • 580 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

42-inch LCD TV with satellite channels, TV, DVD player

Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 120 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, 2 Bedrooms, Private Pool

Villa, 2 Bedrooms, Private Pool | 1 bedroom, premium bedding, Select Comfort beds, minibar

Villa, 2 Bedrooms, Private Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Kitchenette
  • 600 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse

Penthouse | Jetted tub

Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 210 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, Select Comfort beds, minibar

Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 100 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Private Pool

Villa, 3 Bedrooms, Private Pool | Outdoor pool | Outdoor pool, pool umbrellas, sun loungers

Villa, 3 Bedrooms, Private Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Kitchenette
  • 600 sq m
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Honeymoon Villa

Honeymoon Villa | 1 bedroom, premium bedding, Select Comfort beds, minibar

Honeymoon Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 600 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Meanam Soi 1, Maenam Beach, Koh Samui, Surat Thani, 84330

What's nearby

  • Fisherman's Village - 5 min drive - 2.7 miles
  • Mae Nam Pier - 5 min drive - 2.7 miles
  • Bo Phut Beach - 5 min drive - 1.5 miles
  • Mae Nam Beach - 13 min drive - 4.6 miles
  • Chaweng Beach - 22 min drive - 6.2 miles

Getting around

  • Samui Intl. Airport (USM) - 23 min drive

Restaurants

  • ‪Cafe' Amazon - ‬16 min walk
  • ‪Jano Bar - ‬9 min walk
  • ‪ร้านน้ำชาเดชา โรตี ชาชัก - ‬14 min walk
  • ‪Jano Restaraunt - ‬18 min walk
  • ‪Nature Bar - ‬13 min walk

About this property

Kirikayan Luxury Pool Villas & Suite

Luxury boutique resort near Fisherman's Village
You can look forward to a poolside bar, a terrace, and a coffee shop/cafe at Kirikayan Luxury Pool Villas & Suite. This resort offers a romantic atmosphere with amenities such as a hot tub, a garden, and a bar. Indulge in a massage, a body treatment, and a facial at Kirin Spa, the onsite spa. The on-site restaurant, Sankala, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, supervised childcare (surcharge), and 1 meeting room
Room features
All guestrooms at Kirikayan Luxury Pool Villas & Suite feature comforts such as private indoor hot tubs and premium bedding, as well as perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Select Comfort beds and rollaway/extra beds (surcharge)
  • Jetted tubs, free toiletries, and hair dryers
  • 42-inch LCD TVs with satellite channels and DVD players
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 650 for adults and THB 325 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Sankala

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Scooter/moped rentals
  • Steam room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1800.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 650 for adults and THB 325 for children
  • Airport shuttle fee: THB 500 per vehicle (one-way)
  • Rollaway bed fee: THB 1800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Kirikayan
Kirikayan Luxury
Kirikayan Luxury Pool Villas
Kirikayan Luxury Pool Villas Hotel
Kirikayan Luxury Pool Villas Hotel Samui
Kirikayan Luxury Pool Villas Samui
Kirikayan Luxury Villas
Kirikayan Pool Villas
Kirikayan Samui
Samui Kirikayan
Kirikayan Luxury Pool Villas Samui Resort
Kirikayan Luxury Pool Villas Resort
Kirikayan Luxury Pool Villas Spa Samui
Kirikayan Luxury Pool & Suite
Kirikayan Luxury Pool Villas Suite
Kirikayan Luxury Pool Villas Spa Samui
Kirikayan Luxury Pool Villas & Suite Resort
Kirikayan Luxury Pool Villas & Suite Koh Samui
Kirikayan Luxury Pool Villas & Suite Resort Koh Samui

Frequently asked questions

Does Kirikayan Luxury Pool Villas & Suite have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Kirikayan Luxury Pool Villas & Suite pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kirikayan Luxury Pool Villas & Suite?

Self parking and valet parking are free at this property.

What time is check-in at Kirikayan Luxury Pool Villas & Suite?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Kirikayan Luxury Pool Villas & Suite?

Check-out is at noon.

Does Kirikayan Luxury Pool Villas & Suite provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 500 per vehicle applies.

Where is Kirikayan Luxury Pool Villas & Suite located?

This family-friendly Koh Samui resort is located near the airport, within 1 mi (2 km) of Mae Nam Chinatown Market, Mae Nam Morning Market, and Mae Nam Chinese Temple. Fisherman's Village is 2.6 mi (4.1 km) away.

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Kirikayan Luxury Pool Villas & Suite Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 152 reviews
Rating 8 - Good. 54 out of 152 reviews
Rating 6 - Okay. 11 out of 152 reviews
Rating 4 - Poor. 5 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very cozy place

soo nice place to relax. good quite area.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely dreamy and nice place !

Great quite place. Perfect for couples. Thanks to the friendly and nice staff: Daf, Than and Eva !
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks great in photos but in actuality upon arrival you will realize that the property is very old, dated and in poor repair. I would not recommend this property to anyone. The Penthouse suite was up many stairs, very steep and the roof was leaking. They did eventually upgrade us to a Honeymoon Villa at no extra charge after 5 hours of conversation. They attempted to do the minimum to make us happy and we were told that we could not get a refund under any circumstances even if we talked to the owner. Buyer beware. We accepted our fate but refused to eat, drink or take advantage of the spa because of our treatment. Only ate our complimentary breakfast each day which was not great. Place was deserted.
Stayed 17 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ヴィラでなくペントハウスにしましたが、非常に満足できました。 ビーチから少し登った所に位置していますが、ペントハウスは3階と屋上が占有スペースで、高位置から遠くに海が見えます。 あと、なんと言っても天気の良い夜は満点の星空に流れ星などをゆっくりお酒を飲みながら寛げます。 ヴィラタイプの部屋では味わえない素敵な体験ができます。 プライベートプールをとるか、眺めをとるか悩ましいとは思います。 ホテルは清潔で手入れされており、皆親切でした。 歩きでの観光ができる場所ではないので、レンタカーやバイクを借りて楽しむ感じになります。
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten für vier Tage das Penthouse Zimmer mit Dachterrasse und 2x2 Meter privatem Whirlpool auf dem Dach. Toll war auch, dass wir im Schwesterhotel die Strandliegen mitbenutzen konnte. Die Karte von inkludierten Frühstück war okay, leider nicht ganz so verlockend wie die "offizielle" Frühstückskarte. Beim Checkin wurde noch recht aufdringlich versucht, uns Ausflüge und Transfers zu verkaufen. Danach allerdings einfach nur freundlich und aufmerksam. Schön ist, dass das Hotel am Berg liegt und es daher (im Mai) nicht ganz so drückend wie am Meer war. Wir würden auch erneut diese Unterkunft buchen.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage, sehr nettes Personal. Preis-/ Leistungsverhältnis ist super.
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness

Penthouse

Wir waren für 10 Tage in diesem Hotel in einer Penthouse Suite. Das Hotel ist schön gelegen mitten im Grünen. Leider ist es aber auch zimlich abseits vom Geschehen. (Meer, Restaurants, etc) Roller mieten somit ein Muss. (Kann man direkt im Hotel, wenn man bereit ist das doppelte als sonstwo zu bezahlen) Das Personal war sehr bemüht, die Englischkenntnisse jedoch sehr beschränkt. Schöne, gemütliche Wanne auf dem Dach. Auch allgemein schöne Suiten. Ausstattung ist ausreichend. Küchenutensilien hätten gerne auch bereits dabei sein können, anstatt dafür 300 Baht pro Tag bezahlen zu müssen. Shuttel zum anderen Kirikayan in Chaweng vorhanden (Hinfahrt: 10:00 oder 13:00, Zurück: 13:30 oder 16:30).
Stayed 10 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2018

8/10 Good

Emma, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間超大

房間內有自己獨立游泳池，水有點冷，這兩天都下雨，有私人空間，適合渡假情侶入住，最喜歡有按摩浴缸，酒店每天有班車到查汶，員工有親切笑容，唯一地點唔方便，其他都很滿意，
Stayed 2 nights in Aug 2018

8/10 Good

Marcel, Stockholm

Liked: Staff & service, room comfort

Med utsikt över djungeln

Ett bra hotell för pengarna. Dock är det inte i toppen skick, det finns lite skavanker här och där. Som vanligt är personalen alltid trevlig i Thailand.
Stayed 16 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
房間很大及寬敞，很舒適的環境，能在天台享受日光浴及按摩浴池。唯按摩浴池開始時不能運作，需要技術人員前後來3次檢查及維修才運作正常。5天住宿才用到一次按摩浴池實在可惜，其餘時間都不能運作或在維修。
Stayed 4 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne und große Penthouse-Suite

Schöne Penthouse-Suite, toller Ausblick. Ca. 1 km bis Hauptstrasse mit Geschäften, Reingung, etc. Nettes Personal.
Stayed 7 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

no, münchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruhig gelegenes Hotel

Wer die Ruhe sucht ist hier richtig Cxxxxxxx cxxxxxxxxxxxxxxxxxxx Xxxxxxxxxxxxxxxxxxxxxxccxxxxcx In der kürze liegt du Würze
Stayed 9 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

David C, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury at a great price

Peaceful and relaxing
Stayed 4 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
great private-villa stay very friendly staff in the land of 1,000 smiles
Stayed 7 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge room in a nice hotel, overpriced taxi

We stayed here for 3 nights in one of the penthouse suites. This was a huge place, bigger than my 2 bedroom apartment in the U.S. We were blown away by the size of the place and overall found it very comfortable. Excellent views. Staff here was very friendly and helpful, including booking excursions for us. Breakfast had a large variety of options, ranging from many different pastries to fresh fruit to Thai dishes (noodles, curry, rice porridge, etc), though the size of the spread was sometimes more appealing than the actual taste of the food. The room itself was extremely comfortable. My main issue with this hotel was the price of going anywhere with the hotel taxi. The hotel is not on the main street (can't easily hail a taxi) and not by beach, so going anywhere requires a bit of a walk. This wouldn't typically be an issue except for the overwhelming heat and/or daily rains. When we inquired about a ride to dinner, we were informed it would cost 350 baht per way to go to a restaurant 8 minutes away. That means a round trip ride would cost 5x the cost of the actual dinner. Similarly, a 15-20 min ride to the airport costed 500 baht per way. We DID use the free shuttle going to the sister hotel on the beach, which was appreciated, but otherwise, we felt it was hard to go anywhere without getting ripped off by our own hotel. In the grand scheme of things, 700 baht is not a fortune to tourists, but it leaves a sour taste in my mouth to feel like just a dollar sign.
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Anton

Liked: Cleanliness, staff & service, room comfort

Avkopplande utan närhet till något

Valde detta hotell då de under lågsäsong hade halva priset på familjesviten. Hotellområdet är väldigt lummigt, fint och avkopplande. Personalen är väldigt serviceminded. Rummet var väldigt stort på 120 kvadratmeter med både dusch och bubbelbadkar. Dock byggdes hotellet 2005 och det känns som att det börjar bli lite slitet på vissa håll och behöver fräschas upp. Det fanns en poolbar men den var obemmannad hela tiden. Fukosten var relativt bra för att vara Thailand. Läget är det som drar ner betyget tyvärr. Fins enstaka restauranger i närheten men inget mer än så. För att komma ut till huvudvägen måste man gå ca 800 m trafikerad väg utan trottoar vilket var svårt med vår 3-åring. Sedan måste man gå ytterligare 10-15 min för att komma till stranden. Mae Nam är närmaste stranden och den var inte särskilt familjevänlig. Grumligt vatten och det blir djupt på en gång. Fullt med människor som kommer med chartrade båtar från båtutflykter. Istället utnyttjade vi hotellets gratis shuttle-bussar som går till systerhotellet i Chaweng där stranden är den bästa på Koh samui. Bussen har 3 olika avgångar och fungerade väldigt bra. Vi brukade åka ut 10.00 och tillbaka 16.30.
Stayed 6 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it ,stayed in the penthouse suite.The only thing I would do would be to make a screen up top for privacy while having a spa and fix jets on both spas.Staff were great they put us in the end room which was very quiet.Can hire motorcycle there to get around.
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Bongkotratt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxushotel

Super service, sehr schöne ausstattung, super pool auf dem dach!
This review was submitted before 2018 and has not been verified.

8/10 Good

Marie

Liked: Cleanliness, staff & service, room comfort

Hôtel et personnel agréable

Calme et serenite sur le roof top de la chambre, vue sur les cocotiers, puis la mer au loin, magnifique. Appart spacieux et agréable.
This review was submitted before 2018 and has not been verified.

8/10 Good

5217

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
( + )die Angestellten im Hotel waren sehr freundlich und beim Frühstück und Abendessen gab es nichts zu bemängeln. ( - ) Wir hatten im Hotel das Penthouse gebucht, welches für bis zu 6 Personen war. Wir waren mit 3 Mädels dort und leider gab es nur einen einzigen Spiegel auf 210 m2.
This review was submitted before 2018 and has not been verified.

8/10 Good

Christian, Graz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel mit kleinen Mankos

Wir hatten das Penthouse mit whirlpool am Dach, einfach ein Hammer.. Das Personal ist sehr zuvorkommend und freundlich.. Moped kann man sich direkt beim Hotel ausborgen ist zu empfehlen.. P.s.Einziges Manko nasse Flecken an der Decke und teilweise Schimmel..
This review was submitted before 2018 and has not been verified.

6/10 Okay

Karan Vijay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Luxury Villa with Poor Service & Rude Staff

Came here with my family of 4. We originally made our reservation for 5 people but my brother fell sick 2 days before we arrived and did not join us. Upon arriving for check in we requested if we could have the villa downgraded from a 3 bedroom to 2 bedroom villa for the same reasons. We had checked the availability beforehand and there was a 2 bedroom available. The front desk staff denied any availability of any other rooms immediately. We figured there was nothing else we could do. Throughout the stay we had mixed reviews of the staff working at the breakfast room. Some very attentive and polite, other straight up rude and condescending. WiFi service was very pathetic in the rooms, especially when you were on the upper floor. You had almost no connection. Also quite a shame that there is no free airport shuttle offered considering how out-of-the-way the resort is from the main road. On the last day the hotel tried to rip us off by trying to charge us for a airport taxi stating that we had booked it. There was no chance of that happening since we had rented a car from Day 1. Great villa, but because of the poor management and service I likely will stay elsewhere next time.