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Grand Mercure Yatsugatake Resort & Spa

Property class: 4

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Photo gallery for Grand Mercure Yatsugatake Resort & Spa

A spacious lobby with a reception desk, seating area, and large pillars. - Grand Mercure Yatsugatake Resort & Spa (Hokuto)
A dome-shaped observatory with a wooden deck and a view of the night sky. - Grand Mercure Yatsugatake Resort & Spa (Hokuto)
A hotel room with a large bed, a small round table, two chairs, and a window with curtains. - Grand Mercure Yatsugatake Resort & Spa (Hokuto)
A modern restaurant with wooden flooring, round tables, and chairs. There are potted plants and a buffet area with various food items. - Grand Mercure Yatsugatake Resort & Spa (Hokuto)
A hotel with a modern design, featuring a prominent building with illuminated windows and a sign. - Grand Mercure Yatsugatake Resort & Spa (Hokuto)
Located close to Doryu Waterfall and Kiyosato Highland Park, Grand Mercure Yatsugatake Resort & Spa provides an indoor mineral hot spring (onsen), a garden, and a playground. Treat yourself to a massage or other spa services. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard room, Modern Japanese Style Room

A hotel room with a large bed, a small round table, and two orange pillows.

Standard room, Modern Japanese Style Room

7.0 out of 10
Good
(23 reviews)
  • 36 sq m
  • Sleeps 8
  • 4 Twin Futons
  • Free wired internet

View all photos for Standard Room (2 Twin Beds and 1 Sofabed)

A hotel room with a TV, two beds, a sofa, a small table, and a window with a view of trees.

Standard Room (2 Twin Beds and 1 Sofabed)

7.0 out of 10
Good
(8 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

A hotel room with two beds, a desk, a chair, a small table, and a window with a view.

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

8.2 out of 10
Very good
(12 reviews)
  • 36 sq m
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

A hotel room with two beds, a desk, a chair, a lamp, a picture on the wall, and a window with a view of a mountain.

Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

7.0 out of 10
Good
(10 reviews)
  • 36 sq m
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons
  • Free wired internet

View all photos for Executive Room (2 Twin Beds and 2 Extra Beds)

A neatly folded dark blue shirt with a gold emblem and a yellow cufflink on a textured surface.

Executive Room (2 Twin Beds and 2 Extra Beds)

8.0 out of 10
Very good
(19 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds
  • Free wired internet

View all photos for Executive Junior Suite, 2 Twin Beds and 4 Futon Beds, Mountain View

A neatly folded dark blue shirt with a gold emblem and a yellow cufflink on a textured surface.

Executive Junior Suite, 2 Twin Beds and 4 Futon Beds, Mountain View

  • Sleeps 8
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 2 Twin Beds, Mountain View

A model train layout with a wooden playhouse and a telescope.

Executive Suite, 2 Twin Beds, Mountain View

  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

A hotel room with a bed, desk, chair, TV, window, and a framed picture on the wall.

Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons
  • Free wired internet

View all photos for Classic Room, 2 Twin Beds (1 Extra Bed)

A hotel room with two beds, a desk, a chair, a small table, and a window with a view.

Classic Room, 2 Twin Beds (1 Extra Bed)

  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

A hotel room with two beds, a desk, and a window with curtains.

Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons
  • Free wired internet

View all photos for Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

A neatly folded dark blue shirt with a gold emblem and a yellow cufflink on a textured surface.

Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

  • Sleeps 9
  • 2 Twin Beds and 4 Twin Futons
  • Free wired internet

View all photos for Classic Room (2 Twin Beds and 1 Sofabed)

A hotel room with a bed, desk, chair, TV, lamp, and a window with a view.

Classic Room (2 Twin Beds and 1 Sofabed)

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds (Executive)

A hotel room with a bed, two seating areas, a window with curtains, and a wall-mounted light fixture.

Family Room, Multiple Beds (Executive)

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed
  • Free wired internet

Comfort Room, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Hokuto, Grand Mercure Yatsugatake Resort & Spa is in the suburbs and on the boardwalk/promenade. Kiyosato Highland Park and Seisen Footbath are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Doryu Waterfall and Heidi's Village. Traveling with kids? Don't miss Yamanashi Prefectural Makiba Park and Takizawa Ranch. Discover the area's water adventures with kayaking and fishing nearby, or enjoy the great outdoors with mountain climbing and mountain biking. Visit our Hokuto travel guide
Map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501

What's nearby

  • Kaiooizumi Onsen Panoramanoyu
    18 min walk - 1.0 mile
  • Kiyosato Highland Park
    11 min drive - 4.0 miles
  • Hall of Halls
    12 min drive - 5.0 miles
  • Suntory Hakushu Distillery
    28 min drive - 11.7 miles
  • Heidi's Village
    31 min drive - 12.4 miles

Getting around

  • Kai-Ōizumi Station
    17 min walk

Restaurants

  • ダイニングカフェ・パウゼ
    3 min drive
  • ジャムクラフトとりはた
    3 min drive
  • il nonno pizzeria
    11 min walk
  • Coucou CAFE
    5 min walk
  • cafe&restaurant 葉凪
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 3,800 for children
  • A restaurant

Restaurants on site

  • Le SENSORIEL

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Hot springs
  • Library
  • Outdoor tennis court
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 3800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Grand Mercure Yatsugatake Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Mercure Yatsugatake Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Grand Mercure Yatsugatake Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Yatsugatake Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Yatsugatake Resort & Spa located?

This family-friendly Hokuto hotel is located on the boardwalk/promenade, 2.8 mi (4.5 km) from Doryu Waterfall, and within 6 mi (10 km) of Kiyosato Highland Park and Yamanashi Prefectural Makiba Park. Seisen Footbath and Hirayama Ikuo Silk Road Museum are also within 6 mi (10 km). Kai-Ōizumi Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Mercure Yatsugatake Resort & Spa Reviews

8.2

Very Good

8.2

Cleanliness

7.2

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 259 out of 598 reviews
Rating 8 - Good. 207 out of 598 reviews
Rating 6 - Okay. 72 out of 598 reviews
Rating 4 - Poor. 40 out of 598 reviews
Rating 2 - Terrible. 20 out of 598 reviews

Reviews

Verified review

10/10 Excellent

Muhammad Umer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with spacious rooms and parking! The kids play area was a great amenity that we enjoyed alot!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Yue

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff politeness, good play area for kids, good breakfast and executive drink sessions.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ikuko

Hotel staff were friendly and courteous. Our room was very clean, spacious and comfortable. Hot spring was excellent, relaxing in outdoor one looking up at stars was fantastic. We also enjoyed the breakfast very much…so many choices of delicious food including desserts.
Japan Alps Yatsugadake view from the hotel parking lot
Mt. Fuji view from the hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

HIROSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some entertainment of Starry sky wad very unique. Food quality was very good.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Derek

Liked: Staff & service
Disliked: Property conditions & facilities
This property is very dated and rundown. Hotel staff is friendly and helpful. We did not eat at the hotel as a seed pricey compared to our local options.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kids activety was very good
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Sara

Liked: Amenities
Property is clean but dated. The indoor playground is wonderful for my kids. The buffet meals were great and had a wide variety. Definitely would recommend and come back.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Lie Fa

like this grand mercure very much. super spacious and new . kids facilities are awesome. and tatami is comfort. satisfying with alll, very recommended for family trip.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

sueann

Liked: Amenities
Very nice staff and family friendly amenities!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Matsukane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families ! Would come again !
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place never disappoints.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and always a great buffet.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful activities for the kids and a fabulous breakfast. We greatly enjoyed our stay!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our fourth time at the hotel and the buffet always surprises us with new items on the menu. Everything was on point.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Otieno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic star gazing
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Kohei

Liked: Property conditions & facilities
Disliked: Cleanliness
Good for the remaining day to stay
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is always fresh with local ingredients. Never fails to impress us.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Patrick

Liked: Staff & service
Breakfast was great! Our floor just needs updating
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Wai Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms is clean and comfy. The Onsen is okay, just too many people go for Onsen at night time. Breakfast is good and lots of choice. This hotel is good for family with kids. Parking spaces is not enough.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Sylvia

Disliked: Amenities
Old rooms, a lot of Chinese Group, children and very loud.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

MASAKI

Liked: Cleanliness, staff & service, amenities
建物の場所が分かりづらかった。 子供に対する配慮は素晴らしかった。 また、利用したいと思う。
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子どもが大満足なホテルでした！ ぜひまた宿泊に行かせていただきます！
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B1のアクティビティエリアが凄く良かった。 また食事も良く、バラエティ豊かでした
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供のニーズを満たす、素晴らしい ホテルでした 親も安心して見守ることができました 食事もとても美味しく、スタッフの方々も 丁寧に対応して頂きました 人気の施設であることを実感しました
Stayed 1 night in Sep 2026
Verified review

8/10 Good

RIE

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感もあり良かったです。食事も美味しかったです。ただ、食べ物によっては　並ばなくてはならないのですが、並ぶ人数が多すぎて盛ってあった食べ物が冷めてしまうので、もう少し効率よく提供して欲しいです。
Stayed 1 night in Sep 2026