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The Mercy Luxury Business Hotel

4.0 star property
Waterfront hotel with free valet parking and a health club

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Photo gallery for The Mercy Luxury Business Hotel

Reception
Property entrance
Executive Room | Premium bedding, memory foam beds, minibar, in-room safe
Restaurant
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, memory foam beds, minibar, in-room safe

Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, memory foam beds, minibar, in-room safe

Executive Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
Ceiling fan
  • Sleeps 4
  • 1 King Bed

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Lobby sitting area

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  • Free WiFi
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  • Air conditioning
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About the neighborhood

Map
M.G Road, Ravipuram, Kanayannur, Kerala, 682015

What's nearby

  • Cochin Shipyard - 6 min walk - 0.4 miles
  • Marine Drive - 4 min drive - 1.8 miles
  • Spice Market - 12 min drive - 5.7 miles
  • Mattancherry Palace - 13 min drive - 6.2 miles
  • Fort Kochi Beach - 15 min drive - 7.2 miles

Getting around

  • Kadavanthra Station - 3 min drive
  • Lissie Metro Station - 6 min drive
  • Cochin International Airport (COK) - 65 min drive

Restaurants

  • ‪Haji Ali Fresh Fruit Juices - ‬2 min walk
  • ‪The Mercy - ‬1 min walk
  • ‪Mercy Rooftop Bar - ‬1 min walk
  • ‪Real Arabia - ‬8 min walk
  • ‪Al Hussai Food Court - ‬10 min walk

About this property

The Mercy Luxury Business Hotel

Upscale hotel on the waterfront
Consider a stay at The Mercy Luxury Business Hotel and take advantage of shopping on site, a garden, and a hair salon. Treat yourself to a facial or other spa services. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking and valet parking
  • Breakfast (surcharge), extended parking, and express check-out
  • Express check-in, wedding services, and tour/ticket assistance
Room features
All 60 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Separate sitting areas, refrigerators, and coffee/tea makers

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: INR 200 for adults and INR 200 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1000.0 per day

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately INR 200 for adults and INR 200 for children
  • Rollaway bed fee: INR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Property is also known as

Mercy Luxury Business
Mercy Luxury Business Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business Hotel Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business
Hotel The Mercy Luxury Business Hotel
Mercy Luxury Business Kochi
The Mercy Luxury Business Hotel Kochi
Mercy Luxury Business Hotel Kochi
Hotel The Mercy Luxury Business Hotel Kochi
Kochi The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business
The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business Hotel Kanayannur
The Mercy Luxury Business Hotel Hotel Kanayannur

Frequently asked questions

Does The Mercy Luxury Business Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Mercy Luxury Business Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Mercy Luxury Business Hotel?

Self parking and valet parking are free at this property.

What time is check-in at The Mercy Luxury Business Hotel?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at The Mercy Luxury Business Hotel?

Check-out is at noon.

Where is The Mercy Luxury Business Hotel located?

Located in the heart of Kanayannur, this hotel is within a 15-minute walk of Mahatma Gandhi Road and Cochin Shipyard. Gurudwara Sri Guru Singh Sabha and Durbar Hall Art Gallery are also within 1 mi (2 km). Ernakulam Junction Station is 21 minutes by foot and Maharaja's College Station is 21 minutes.

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The Mercy Luxury Business Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 8 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Prakash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad stay

Housekeeping is very poor. They do not check if the room is ready before handing over the keys to the customer. There was a kettle for making coffee in the room but no coffee or tea sachets. No hot water in the shower.
Stayed 1 night in Nov 2024

2/10 Terrible

uma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
It was disappointed that the room service. They don't know how to manage the customer
Stayed 1 night in Jun 2019

8/10 Good

SENTHIL KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

ISSEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルの外観スタッフの対応、その他全てが高級ホテルの待遇だが部屋内にある冷蔵庫がつかないのが残念。

年末年始の滞在でガラディナーが無料ではなく優料なのがチョイ、気になった。
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Poor service at the restaurant and disappointing food with a very limited buffet.
Stayed 2 nights in Nov 2018

10/10 Excellent

JC, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for reason for my visit. Room was spacious. Has a restaurant with good Indian buffet breakfast (included in fare).
Stayed 1 night in Jul 2018

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for around 3k

Excellent hotel in an excellent location too (My business was in Willington Island and this location was the best to access business and also for evening shopping). Hotel was very hygiene. Food was OK. My only and minor grouse was that the pillow was bit too thick... I could not get used to such a think pillow..
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Stayed 3 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

DEBA PRASAD

Liked: Staff & service, property conditions & facilities, room comfort

Clean hotel. Cockroaches were seen in the room

Wi fi should be accassable from any where in in hotel. Food quality is ok. Linen should be better quality.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Taraj, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in quiet location.

Love this hotel located next to shipyard. Excellent service, very comfortable and spacious room, courteous staff, rooftop restaurant with lovely pool. This is my second stay and the hotel has been upgraded to meet modern standards. I will come again. Thank you , Mercy, for making my arrival into Cochin an easy transition.
This review was submitted before 2018 and has not been verified.

8/10 Good

christina, Norrland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Businesshotell

Valde detta hotell med anledning av pool. Den var på översta våningen och vi var ensamma i den i 4 dagar. Mycket stort hotell med trevlig och uppmärksam personal. Fick utan problem byta rum pga oljud.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star comfort at the hotel.

Truly good hotel and superb service.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

HEEMANSHU, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

----

Good Hotel
This review was submitted before 2018 and has not been verified.

8/10 Good

VENUGOPAL, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Good hotel. Very attentive staff. Excellent restaurant. Crowded area but easy to find transportation. Good value.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good. Value for money.

Nice experience. Staff is good. Breakfast served was tasty. Location convenient.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Julie, Ottawa, ON

Not so Luxury Business Hotel

Checkin was easy and quick. Staff was numerous and helpful enough. This hotel is a 3 star hotel. One elevator was not working, sheets had holes in them, got bitten a few times during the night by mosquitos/spiders? Room has no clock/alarm. The fact that this hotel calls themselves a luxury business hotel is kind of ridiculous. There was no free WiFi in rooms (Surcharge 500 INR per day) an none in public areas. his was very inconvenient for us as we needed to check emails, maps and schedules of train/bus. The description on Expedia is accurate, but the hotel should rethink about offering free WiFi at least in the general areas. Breakfast was included, very nice selection and good food.
This review was submitted before 2018 and has not been verified.

8/10 Good

Rakesh, Mumbai

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Centrally Located

Centrally located on M.G.Road, with clean & comfortable rooms. However the room service needs to improve.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable.

This is a good hotel with great restaurant, clean and well kept, only drawback is has terrible humming sound I am the room, I don't know if it's the gen set or anything else, and secondly there are many restricted to photography areas as it is next to the cochin port... It feels little uncomfortable as there are boards of the notice every 10 feet, otherwise it's good.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Dr John, kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay.Rooms were comfortable,Good south Indian breakfast,goodservic not far from city centre
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Saleem Ismail, Pfeffingen - Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehm überrscht

Durch Internet. Leider den gesamten Betrag wurde vor meine Aufenthalt abgebucht. Dies war gegen er Geschäftsbediningunen der Hotel.com. Dies war sehr entäuschend.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Vipin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect hotel, great service in a good location

We stayed at the Mercy on two separate occasions and both times were 100% satisfied. We were on holiday but I travel for business a lot so am used to a high standard which the Mercy met. Staff were very helpful, the roof bar and pool was nice, breakfast was decent and rooms were 100% spot on, And from outside you can jump in to an autorickshaw to all the best places in Ernakulum for between Rs 30 and Rs 50.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city hotel

We booked this hotel as our arrival destination before we embarked on a 3 week tour of Kerala and stayed for 4 nights. It's located adjacent to the shipyard but this doesn't affect your experience at all, as it's set well back from the busy MG road so limited traffic noise. They are really trying to impress other travellers apart from their main business use. A good location for the ferry terminal serving the other islands - about 10 mins in a rickshaw - which is much more convenient than other larger hotels that you will see on this website.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort