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Waseido Zen

2.5 star property
Experience serenity amidst nature's beauty and discover a haven of tranquility.

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Photo gallery for Waseido Zen

Sundeck - Waseido Zen (Kobe)
Desk, free WiFi, bed sheets - Waseido Zen (Kobe)
Front of property - Waseido Zen (Kobe)
Japanese Style Room for 4 People (with Private Bathroom) No.5, Non Smoking | Desk, free WiFi, bed sheets - Waseido Zen (Kobe)
Ryokan dining - Waseido Zen (Kobe)
Waseido Zen offers a serene retreat with its tranquil garden and inviting terrace, perfect for unwinding after exploring nearby Arima Onsen. Enjoy Cantonese breakfast in the lobby, savor meals at the restaurant, or stay connected with in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Room for 4 Guests No.1

Desk, free WiFi, bed sheets

Premium Room for 4 Guests No.1

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for <2> Premium Room for 4 Guests

Desk, free WiFi, bed sheets

<2> Premium Room for 4 Guests

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room for 4 People (with Private Bathroom) No.5, Non Smoking

Japanese Style Room for 4 People (with Private Bathroom) No.5, Non Smoking | Desk, free WiFi, bed sheets

Japanese Style Room for 4 People (with Private Bathroom) No.5, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room for 2 People (with Private Bathroom) No.11, Non Smoking

Japanese Style Room for 2 People (with Private Bathroom) No.11, Non Smoking | Bathroom | Free toiletries, hair dryer, slippers, towels

Japanese Style Room for 2 People (with Private Bathroom) No.11, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Compact Twin Room (with Private Bath, Shared Toilet No.7), Non Smoking

Compact Twin Room (with Private Bath, Shared Toilet No.7), Non Smoking | Extra beds

Compact Twin Room (with Private Bath, Shared Toilet No.7), Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room for 4 Guests, with Shower No.8

Room for 4 Guests, with Shower No.8 | Desk, free WiFi, bed sheets

Room for 4 Guests, with Shower No.8

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Room for 4 Guests, with Shower No.9

Room for 4 Guests, with Shower No.9 | Desk, free WiFi, bed sheets

Room for 4 Guests, with Shower No.9

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room for 2 People (with Private Bathroom) No.6, Non Smoking

Japanese Style Room for 2 People (with Private Bathroom) No.6, Non Smoking | Desk, free WiFi, bed sheets

Japanese Style Room for 2 People (with Private Bathroom) No.6, Non Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for (New Greenery) Japanese-style Room with Bathtub, Room 5

Desk, free WiFi, bed sheets

(New Greenery) Japanese-style Room with Bathtub, Room 5

  • Sleeps 4
  • Free WiFi

View all photos for (Young Bamboo) Japanese-style Room with Bathtub, Room 6

Free toiletries, hair dryer, slippers, towels

(Young Bamboo) Japanese-style Room with Bathtub, Room 6

  • Sleeps 2
  • Free WiFi

View all photos for (Water Lily) Japanese-style Room with Stone Bathtub, Room 11

Desk, free WiFi, bed sheets

(Water Lily) Japanese-style Room with Stone Bathtub, Room 11

  • Sleeps 2
  • Free WiFi

About the neighborhood

Arimacho, a neighborhood in Kobe, is home to Waseido Zen. Arima Onsen and Port of Kobe are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Kidzania Koshien Theme Park and Kobe Anpanman Children's Museum & Mall. Rokko Alpine Garden and Fruit Flower Park are also worth visiting. Visit our Kobe travel guide
Map
Arimacho 1404, Kita-ku, Kobe, Hyogo, 651-1401

What's nearby

  • Arima Onsen
    Arima Onsen
    1 min walk - 0.0 miles
  • Arima Main Road
    1 min walk - 0.1 miles
  • Kin no yu
    1 min walk - 0.1 miles
  • Arima Toy Museum
    1 min walk - 0.1 miles
  • Tsuzumigataki Park
    1 min walk - 0.1 miles

Getting around

  • Kobe Arimaguchi Station
    5 min drive
  • Arima Onsen Station
    5 min walk
  • Itami Airport (ITM)
    34 min drive

Restaurants

  • 三ツ森本店
    2 min walk
  • あり釜めし くつろぎ家
    2 min walk
  • 汸臼庵 有馬温泉店
    3 min walk
  • メインダイニング 蘭
    4 min walk
  • 蕎麦土山人有馬店
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Cantonese breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,500 per person
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (on request)
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for Cantonese breakfast: approximately JPY 2500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Waseido Zen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Waseido Zen doesn't offer parking.

What time is check-in at Waseido Zen?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Waseido Zen?

Check-out is at 11:00 AM.

Where is Waseido Zen located?

Located in Arimacho, this hotel is within a 10-minute walk of Kin no yu and Arima Onsen. Mount Rokko and Rokko Garden Terrace are also within 3 mi (5 km). Arima Onsen Station is only a 5-minute walk.

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Reviews

Waseido Zen Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 10 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

Reviews

Verified

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay in Arima

Perfect location in Arima, clean, nice staff. Would definitely stay here again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Clean ryoukan in a picturesque little alley, a spacious room and a sublime private bath. You also recieve a free voucher for the nearby ki no yu onsen. The breakfast is massively large and tasty, I'll definitely visit again when I'm in Kobe.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Pei Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and big space for chilling out. Has a nice bath tub separate from bathroom. Free "medical soap" to relieve fatigue given as part of the bath tub experience. I chose the Japanese traditional room and the room is spacious. But the room got cold at night. Air con (warmer) was not strong enough.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must be in the room by 2330 or be locked out for the night (i.e. you can never leave) despite a pizza joint 5 minures walk away ipen until 0000 as well as 24 hour Lawson and 7-11. Otherwise this is great value for your monies.
Stayed 1 night in Mar 2025
Verified

8/10 Good

佳陽子

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地はよく、旅館の内風呂が温泉ではないので、代わりに「金の湯」の入浴券をくれます。内風呂が温泉ではない分、宿泊料が安いのかなと思いますし、あっても、「金の湯」には行くと思うので、
Stayed 1 night in Jun 2026
Verified

8/10 Good

Noharu

部屋は綺麗だったけど1日目の夜でティッシュを使い切ったから花粉症には辛かった タオルもう1枚ずつ欲しかった
Stayed 1 night in Mar 2026
Verified

6/10 Okay

AKIRA

Disliked: Amenities
エアコンはしっかり効いていました。
Stayed 1 night in Mar 2026
Verified

8/10 Good

???

Liked: Cleanliness
民泊と思えば問題なく、ホテルかと言えば行き届かない感じです。素泊まりするには快適だと思います。
Stayed 1 night in Aug 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隠れ家的で施設もリニューアルされていてきれいでした。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

コウジ

Liked: Cleanliness, staff & service, property conditions & facilities
高台で、ちょっと大変でしたが、スタッフさんの対応が良かったです。
Stayed 1 night in Aug 2025
Verified

6/10 Okay

ハルツグ

テレビがなく、静かでした。周りの景色とおしゃべりが楽しめます。
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

やすあき

駐車場がない。 共有パーキングはあるが割引などがない。
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Kazuo

Liked: Staff & service
名前から和風旅館を想像していましたが、実際のサービスは、インバウンドの外国人向けの民泊の印象で、エントランスから入室までのチグハグ感や、部屋と水廻りの設備の違和感に、家庭宿泊なのか旅館宿泊なのか、料金的に分からず馴染めませんでした。
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

値段相応の部屋

部屋にゴキブリキャップが置いてあった。 入った瞬間カビ臭かった。 Wi-Fiは弱すぎて使えなかった。 お風呂は栓が詰まっておりお湯が流れず大変だった。 値段相応だった。
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Asuka

Disliked: Staff & service, amenities, property conditions & facilities
靴は脱いだままでいいですよとのことで脱いだままにしたのですが、私たちの泊まった部屋用の下駄箱がないのか、そこからずっと玄関に置きっぱなしでした。 常に共用の下駄やスリッパ、宿泊客の玄関に靴が散乱。 風呂から帰ってきた時脱いだスリッパは誰かに使われ、ロビーにはスタッフがいないので新しいスリッパなども渡されず、困りました。 朝ごはんは口コミで感じるほど美味しくなく、看板などには卵と鮭が選べるとありましたが聞かれることなく鮭で出てきました。 また、朝ごはん会場に指定の時間に行ってもスタッフはおらず、声をかけると食事中だったのか口にものを入れた状態でスタッフが出てきて席を指さされました。 部屋は綺麗でしたが廊下の話し声とかすごい聞こえるので、部屋の声も聞こえるかなぁとやや不安に。 スタッフは感じのいい外国人の女性でニコニコしてくださってましたが、とにかく靴散乱のくだりがちょっとマイナスイメージでした。
Stayed 1 night in Aug 2024
Verified

8/10 Good

ケンシン

Liked: Cleanliness, staff & service, property conditions & facilities
路地裏なので静かに過ごせました
Stayed 1 night in May 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんの対応もよく立地もよくとても満足な滞在でした！
Stayed 1 night in Feb 2024
Verified

8/10 Good

Momoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地は有馬温泉の繁華街中心部に位置し、とても良かったです。 部屋の間取りは変わっていましたが、とても広くすっきりしていました。乳児を連れての旅行だったので、広いスペースでとても良かったです。 お料理は和食と中華折衷で、あっさりした日本人好みの味付けで大満足でした。 スタッフ方はほとんど中国のかたみたいですが、受付スタッフの対応がよく、とても気持ちよく過ごせました。
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Rin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かでよかった。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Sungyoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

느긋하고 즐거운 아리마 온천 여행.

아리마 온천에서 묵게 되었을 때 상당한 가성비의 숙소입니다. 버스터미널 옆길로해서 계단을 3번 정도 올라오면 온천신을 모시는 곳 바로 옆에 있습니다. 여주인님 혼자서 운영하는 듯 보였으며 굉장히 친절히 맞아주셔서 기분이 좋았습니다. 객실은 굉장히.넓었고, 깨끗했으며 이불 밑에는 매트리스를 깔아주셔서 굉장히 푹신했습니다. 덕분에 잘 쉬었습니다. 객실에 딸린 노천탕은 과거엔 있었던 것 같지만 현재는 사용 안한지 오래된듯 보였습니다. 숙소에 체크인 하면 금탕 혹은 은탕을 골라 들어갈 수 있는 티켓을 하나 주십니다. 저희 형제는 그것으로 금탕을 이용하였는데, 여기서 주의 사항으로 숙소 세면대 앞에 수건과 샤워용품을 주머니에 담아 주셨으니 가져가셔야 합니다. 수건이 없다면 금탕이나 은탕에서 구매를 하셔야만 입장이 가능한데 입장권과 별도로 200엔 입니다. 목욕 후에 자판기에서 구매해 먹은 우유는 정말 맛있었습니다 ㅎㅎ 숙소에서 노곤히 쉬다가 밤에는 오코노미야끼 집에서 대기하여 맛있게 한잔하고, 숙소에 돌아가는 길에 편의점도 들르고 버스터미널에서 다음날 버스도 예약하였습니다. 그리고 다음날 버스타기전에 은탕을 이용하였습니다. 참으로 느긋하고 즐거운 아리마 온천 여행이었습니다.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

武紀

Stayed 1 night in May 2026
Verified

6/10 Okay

Lok Yan

Liked: Staff & service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified

8/10 Good

DAE HYEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Junsuke

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024