See all properties

Kobe Portopia Hotel

4.5 star property
Travelers can explore Meriken Park just steps away or treat themselves to aromatherapy at LUANA Spa, finding that perfect balance between adventure and relaxation

Choose dates to view prices

Photo gallery for Kobe Portopia Hotel

Exterior - Kobe Portopia Hotel (Kobe)
Desk, free WiFi, bed sheets, alarm clocks - Kobe Portopia Hotel (Kobe)
Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers - Kobe Portopia Hotel (Kobe)
Lobby - Kobe Portopia Hotel (Kobe)
Desk, free WiFi, bed sheets, alarm clocks - Kobe Portopia Hotel (Kobe)
Kobe Portopia Hotel, near the Port of Kobe, offers relaxation and convenience. Enjoy spa treatments at LUANA or the seasonal outdoor pool. With 9 Japanese restaurants and free WiFi in all rooms, it's perfect for travelers seeking a peaceful stay with easy access to activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Desk, free WiFi, bed sheets, alarm clocks

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

9.0 out of 10
Wonderful
(28 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Standard Triple Room, Non-Smoking (Main Building, 7-15F) | Desk, free WiFi, bed sheets, alarm clocks

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

8.4 out of 10
Very good
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Desk, free WiFi, bed sheets, alarm clocks

Main Building Mid Century Floor Double Room, Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Desk, free WiFi, bed sheets, alarm clocks

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

9.6 out of 10
Exceptional
(98 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

Desk, free WiFi, bed sheets, alarm clocks

Main Building Mid Century Floor Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking | Desk, free WiFi, bed sheets, alarm clocks

Main Building Mid Century Floor Triple Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

Double Room, Non-Smoking (South Building, South Resort Floor) | Desk, free WiFi, bed sheets, alarm clocks

Double Room, Non-Smoking (South Building, South Resort Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

A hotel room with two beds, a desk, a chair, and a small table.

Twin Room, Non-Smoking (South Building, South Resort Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

Triple Room, Non-Smoking (South Building, South Resort Floor) | Desk, free WiFi, bed sheets, alarm clocks

Triple Room, Non-Smoking (South Building, South Resort Floor)

8.4 out of 10
Very good
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

A hotel room with four beds, a desk, a chair, and a television.

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

8.6 out of 10
Excellent
(21 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds
  • Free WiFi

View all photos for Main Building Executive Floor, Twin Room, Nonsmoking, Includes Access to Gym, Indoor Pool

Desk, free WiFi, bed sheets, alarm clocks

Main Building Executive Floor, Twin Room, Nonsmoking, Includes Access to Gym, Indoor Pool

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool

Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, free WiFi, bed sheets, alarm clocks

Main Building Executive Floor, Double Room, Nonsmoking, Includes Access to Gym, Indoor Pool

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Desk, free WiFi, bed sheets, alarm clocks

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Executive Floor, Twin Room, Nonsmoking, Access to Gym, Indoor Pool (Single Use)

Desk, free WiFi, bed sheets, alarm clocks

Main Building Executive Floor, Twin Room, Nonsmoking, Access to Gym, Indoor Pool (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Semi Double Room, Non Smoking (Main Building)

Desk, free WiFi, bed sheets, alarm clocks

Semi Double Room, Non Smoking (Main Building)

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Desk, free WiFi, bed sheets, alarm clocks

Main Building 24F Premier Twin Room, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Desk, free WiFi, bed sheets, alarm clocks

Main Building Mid Century Floor Double Room, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Desk, free WiFi, bed sheets, alarm clocks

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Desk, free WiFi, bed sheets, alarm clocks

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

9.0 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

Desk, free WiFi, bed sheets, alarm clocks

Main Building, Superior Floor Twin Room, Non-smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking | Desk, free WiFi, bed sheets, alarm clocks

Main Building Superior Floor, Triple Room, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Main Building Superior Floor, Double Room, Non-smoking

Desk, free WiFi, bed sheets, alarm clocks

Main Building Superior Floor, Double Room, Non-smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

A hotel room with two beds, a desk, a chair, and a small table.

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Desk, free WiFi, bed sheets, alarm clocks

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Run of the House (Twin or Double Bed based on Availability)

Desk, free WiFi, bed sheets, alarm clocks

Run of the House (Twin or Double Bed based on Availability)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking | Desk, free WiFi, bed sheets, alarm clocks

Main Building 24F Premier Semi-Double Room, Non-Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking | Desk, free WiFi, bed sheets, alarm clocks

Main Building 24F Premier Twin Room, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking | Desk, free WiFi, bed sheets, alarm clocks

Main Building 24F Premier Triple Room, Non-Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking | Desk, free WiFi, bed sheets, alarm clocks

Main Building 24F Premier Double Room, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Twin Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Executive Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, free WiFi, bed sheets, alarm clocks

Main Building Executive Floor, Executive Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool | Desk, free WiFi, bed sheets, alarm clocks

Main Building Executive Floor, Celebrity Suite Twin, Nonsmoking, Includes Access to Gym, Indoor Pool

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool

Executive lounge

Main Building Executive Floor, Corner Suite Double, Nonsmoking, Includes Access to Gym, Indoor Pool

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Chuo Ward, a neighborhood in Kobe, Kobe Portopia Hotel is near the airport and near a train station. The area's natural beauty can be seen at Meriken Park and Mount Rokko, while Kobe Animal Kingdom and Kidzania Koshien Theme Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Hanshin Koshien Stadium. Guests appreciate the hotel's convenience to public transportation: Minamikoen Station is 6 minutes by foot and Shiminhiroba Station is 8 minutes. Visit our Kobe travel guide
Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046

What's nearby

  • Port of Kobe at night, Osaka, Japan
    Port of Kobe
    1 min walk - 0.0 miles
  • Kobe_KobeInternationalExhibitionHall_553248621532771449_004
    Kobe International Exhibition Hall
    6 min walk - 0.4 miles
  • feeding a sheep at Kobe animal kingdom; Shutterstock ID 699782764; purchase_order: SF 06557000; job: ; client: ; other:
    Kobe Animal Kingdom
    9 min drive - 1.5 miles
  • World Memorial Hall
    7 min walk - 0.4 miles
  • Kobe Convention Center
    7 min walk - 0.4 miles

Getting around

  • Minamikoen Station
    6 min walk
  • Kobe Kasuganomichi Station
    7 min drive
  • Kansai Intl. Airport (KIX)
    76 min drive

Restaurants

  • IKEAレストラン
    8 min walk
  • ビッグボーイ ポートアイランド店
    19 min walk
  • スウェーデンビストロ
    9 min walk
  • Tully's Coffee
    11 min walk
  • ことのは
    8 min walk

Similar properties

Lobby
Kobe MerikenPark Oriental Hotel
Kobe City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,015 reviews
Kobe MerikenPark Oriental Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,700 to 3,700 for adults and JPY 1,200 to 1,900 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Kobe Tamura
  • Shukei En
  • Sushiman
  • Tajima

Things to do

  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Business center
  • Conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • No elevator

More

  • 31 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Renovations and closures

The following facilities or services will be unavailable from September 7 2026 to September 11 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3700 to 3700 for adults, and JPY 1200 to 1900 for children
  • Self parking fee: JPY 1000 per night
  • Late check-in fee
  • Facilities fee: JPY 2800 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 6 years old are not allowed in the swimming pool without adult supervision
Guests with tattoos are not able to use the onsite public bathing facilities

Frequently asked questions

Is Kobe Portopia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 1000 per night.

What time is check-in at Kobe Portopia Hotel?

Check-in start time: 3 PM; Check-in end time: 1 AM. Late check-in is available during limited hours, for a fee.

What time is check-out at Kobe Portopia Hotel?

Check-out is at 11:00 AM.

Where is Kobe Portopia Hotel located?

Located in Chuo Ward, this luxury hotel is steps from Port of Kobe and 1.3 mi (2 km) from Kobe Animal Kingdom. Meriken Park and Kobe Tower are also within 6 mi (10 km). Minamikoen Station is 6 minutes by foot and Shiminhiroba Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Kobe Portopia Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 713 out of 1170 reviews
Rating 8 - Good. 335 out of 1170 reviews
Rating 6 - Okay. 88 out of 1170 reviews
Rating 4 - Poor. 15 out of 1170 reviews
Rating 2 - Terrible. 19 out of 1170 reviews

Reviews

Verified

10/10 Excellent

KIN BONG

Liked: Cleanliness, staff & service, amenities
View, location and breakfast is wonderful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Constanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not enjoy the breakfast at the hotel. We did have lunch in the French restaurant and it was excellent.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was a little on the expensive side . Otherwise a great place with a downtown free bus shuttle .
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Petko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the service!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dilmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, close to the airport, The breakfast had an incredible variety, with plenty of food and tropical juices to enjoy.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

MariaCristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, elegant and well thought through from the free shuttle to downtown and from the train station to the convenience store on the main floor. We stayed in a triple room and had lots of space. One of the elevators was glass giving you an incredible view of the harbour. Pillows were a bit odd but you can ask for a softer set. Kettle and AC in every room. We loved it! Stay here for sure.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Machiko

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast menu was fresh.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat bkft, test is just beautiful Beautiful, modern, good wi-fi, big rooms and big tv
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Very clean and spacious rooms. Restaurants are very good. There also is a 24-hour Food Mart available in this hotel. The free shuttle was also helpful
Stayed 8 nights in Aug 2025
Verified

8/10 Good

Lorna

The room was clean
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious, comfortable room with balcony and superb view of Kobe Harbor. Reasonable cost, only 2/3 the amount charged by a similar luxury hotel in Nagoya that provided a smaller room. The vast lobby, with waterfall and decorative pool, add even more to the feeling of elegance. Highly recommended.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Marco

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was dirty, very obvious stains, and hair in obvious places. Was not thoroughly cleaned. Bathtub was dirty to the point I did not want to take a bath in it. The bed was clean though.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Martina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lobby was beautiful. And the staff were really helpful. The carpet in my room was all stained as well as the soft furnishings. It needs a good deep clean. The bathroom was spotless as was the rest of the room . There was lots of noise and we could hear the bathrooms in the rooms next to us .
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've ever stayed in and I travel extensively for work. I would stay here again without question
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Yuk tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus to and from. Sannomiya and shinkobe.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Mingmin

Liked: Cleanliness, amenities, property conditions & facilities
Like this hotel, very convenient and price is reasonable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room. Everything was great. Shuttle service made things convenient
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel— would highly recommended it to anyone!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Nice hotel with free shuttle service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kamiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were spacious and clean, except for the bathtub, which you don’t realize until taking a bath. Breakfast was a little disappointing for the price, not much choice of fresh fruit and salad, as well as terribly crowded!
Stayed 2 nights in May 2026
Verified

6/10 Okay

Roy

Liked: Cleanliness, property conditions & facilities
NA
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view, big room
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

TERESA

The biggest disappointment during our stay was being assigned to an older wing of the hotel that was not accurately represented in the booking description or photos. Based on the listing, we expected a more modern and updated experience, so arriving to an outdated section made us feel like we had been pushed into the “older” part of the property without warning. For families especially, transparency matters. If the hotel has significantly different room standards across sections, that should be clearly stated at the time of booking so guests know exactly what they are paying for.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Nov 2025