See all properties

Kobe PortTower Hotel

Property class: 2.5

Choose dates to view prices

Photo gallery for Kobe PortTower Hotel

A neatly arranged hotel room with a large bed, a window with a city view, a wall-mounted air conditioner, and a woven floor mat. - Kobe PortTower Hotel (Kobe)
A modern restaurant with a checkered floor, hanging spherical light fixtures, and a variety of dishes and drinks displayed on wooden counters. - Kobe PortTower Hotel (Kobe)
A hot tub area with a wooden floor, metal railings, and a tiled wall. - Kobe PortTower Hotel (Kobe)
A traditional Japanese room with a shoji screen, a wooden shelf with a vase of flowers, and a sign indicating the direction to the bathroom. - Kobe PortTower Hotel (Kobe)
The exterior of the Kobe Port Tower Hotel with a modern facade, large glass windows, and a prominent entrance. - Kobe PortTower Hotel (Kobe)
Located close to Meriken Park and Kobe Harborland, Kobe PortTower Hotel provides an indoor public bath (no minerals), laundry facilities, and a bar. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Traditional Room, 1 Queen Bed, Shared Bathroom (2 people)

A tatami mat room with a low table, two cushions, a television, and a speaker.

Traditional Room, 1 Queen Bed, Shared Bathroom (2 people)

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, Japanese Futon, Shared Bathroom (3 people)

A traditional Japanese room with tatami flooring, a low table, cushions, a television, and shelves with personal items.

Traditional Room, Japanese Futon, Shared Bathroom (3 people)

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Futon

View all photos for Traditional Room, Japanese Futon, Shared Bathroom (4 people)

A traditional Japanese room with tatami flooring, a low table, cushions, a television, and a sliding door.

Traditional Room, Japanese Futon, Shared Bathroom (4 people)

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Futon

View all photos for Traditional Room, Multiple Beds, Shared Bathroom (5 people)

A traditional Japanese room with tatami flooring, a low table, cushions, a television, and a small refrigerator.

Traditional Room, Multiple Beds, Shared Bathroom (5 people)

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Traditional Room, Multiple Beds, Shared Bathroom (6~8 people)

A traditional Japanese room with tatami flooring, a low table, cushions, a TV, and a sliding door.

Traditional Room, Multiple Beds, Shared Bathroom (6~8 people)

  • 20 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

View all photos for City Double Room

A hotel room with a bed, a small round table, a picture wall, and a window with a city view.

City Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for City Twin Room

A hotel room with two beds, a large window, a wall-mounted towel rack, a wooden desk, and a small trash bin.

City Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for City Twin Room

A neatly arranged hotel room with a large bed, a window with a city view, a wall-mounted air conditioner, and a woven floor mat.

City Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for City Triple Room

A large bed with a headboard, a window with a city view, and a wall with a geometric pattern.

City Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Club Twin Room

A hotel room with a large bed, two armchairs, a decorative wall, and a view of the city at night.

Club Twin Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Twin Room

A modern hotel room with a large bed, a wall-mounted TV, and a view of the city through a large window.

Club Twin Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Club Twin Room

A modern hotel room with a large bed, a wall-mounted TV, and a view of the city through a large window.

Club Twin Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Triple Room

A modern hotel room with a large bed, a sofa, a small round table, and a decorative wall panel.

Club Triple Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Club Triple Room

A modern hotel room with a large bed, a sofa, a small round table, and a decorative wall panel.

Club Triple Room

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Club Triple Room

A modern hotel room with a large bed, a sofa, a small round table, and a decorative wall panel.

Club Triple Room

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Club Triple Room

A modern hotel room with a large bed, a sofa, and a wall-mounted photo display.

Club Triple Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Club Quadruple Room

A hotel room with two beds, wooden paneling, and large windows.

Club Quadruple Room

  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds

View all photos for Deluxe Room

A hotel room with a large bed, two bedside lamps, a wooden headboard, a framed picture on the wall, and an air conditioning unit.

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Basic Double Room, 1 Double Bed, Non Smoking

A hotel room with a desk, chair, television, and a bed.

Basic Double Room, 1 Double Bed, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, Multiple Beds, Non Smoking

A hotel room with two beds, a bedside table with a lamp, a phone, and a small table with chairs.

Basic Twin Room, Multiple Beds, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

A hotel room with three single beds, a bedside table with a lamp, and a window.

Triple Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Economy Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a computer and a chair, and a window with curtains.

Economy Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Semidouble Room Non-smoking

A single bed with a white mattress and pillows, a wooden chair, and a carpeted floor in a room with a plain wall and a window with curtains.

Semidouble Room Non-smoking

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Double Room, Non Smoking

A hotel room with a large bed, two bedside lamps, a chair, a small table, and a telephone.

Double Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Non Smoking

A hotel room with two single beds, a desk with a chair, a bedside table with a lamp, and a trash bin.

Twin Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Kobe City Centre, a neighborhood in Kobe, Kobe PortTower Hotel is near a metro station and by the ocean. Kobe Anpanman Children's Museum & Mall is a popular area attraction and if an activity is on the agenda, Port of Kobe and Arima Onsen are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Glion Arena Kobe or Noevir Stadium Kobe. Visit our Kobe travel guide
Map
6-1 Hatobacho, Chuo-ku, Kobe, Hyogo-ken, 650-0042

What's nearby

  • A statue of a man and a woman with a child, a red tower, and modern buildings in the background.
    Meriken Park
    1 min walk - 0.1 miles
  • A busy urban street with a prominent Kobe Momochi entrance, various storefronts, and pedestrians crossing the street.
    Motomachi Shopping Street
    3 min walk - 0.2 miles
  • A brightly lit tower with the text "Port of Kochi" at the top, a modern building with a curved facade, and a river with a bridge in the foreground.
    Kobe Tower
    3 min walk - 0.2 miles
  • A street with a restaurant named "Eighth Beef" and a coffee shop called "Streamer Coffee Company."
    Kobe Harborland
    6 min walk - 0.3 miles
  • A Ferris wheel with colorful lights at dusk, a building with a large yellow duck sculpture, and a modern glass facade.
    Kobe Anpanman Children's Museum & Mall
    10 min walk - 0.6 miles

Getting around

  • Minatomotomachi Station
    2 min walk
  • Kobe Station
    10 min walk
  • Kobe Airport (UKB)
    20 min drive

Restaurants

  • 神戸ポートキッチン
    2 min walk
  • 健民ダイニング
    3 min walk
  • フルーツサロンベニマン 神戸元町本店
    3 min walk
  • Brasserie&Cafe Est・Est
    2 min walk
  • 明楓
    3 min walk

Similar properties

Front of property - evening/night
Centurion Hotel Grand Kobe Station
Chuo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,002 reviews
Centurion Hotel Grand Kobe Station
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 2,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,400 to 4,400 for adults and JPY 800 to 3,080 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 13 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2400 to 4400 for adults, and JPY 800 to 3080 for children
  • Uncovered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Kobe PortTower Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Kobe PortTower Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.

What time is check-out at Kobe PortTower Hotel?

Check-out is at 11 AM.

Where is Kobe PortTower Hotel located?

Located in Kobe City Centre, this hotel is within a 10-minute walk of Meriken Park and Kobe Harborland. Motomachi Shopping Street and Kawasaki Good Times World are also within 10 minutes. Minatomotomachi Station is only a 2-minute walk and Hanakuma Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Kobe PortTower Hotel Reviews

7.4

Good

7.2

Cleanliness

7.8

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 144 out of 581 reviews
Rating 8 - Good. 220 out of 581 reviews
Rating 6 - Okay. 132 out of 581 reviews
Rating 4 - Poor. 55 out of 581 reviews
Rating 2 - Terrible. 30 out of 581 reviews

Reviews

Verified review

8/10 Good

Chek Hun

Liked: Cleanliness, staff & service
Staff is courteous and helpful and they make the difference in our short stay in Kobe. Location is convenient too.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

?

Liked: Staff & service, amenities, property conditions & facilities
The staff is nice and tried their best in assisting me despite the language barrier.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Bernard

Liked: Cleanliness, amenities
When a property offers a gym and a hot and ice bath facility, then it has the capacity to really please its guests. I loved using both of those areas. However, when on one night the room is valued at AU$176.and the next night it is AU$53, you sort of raise an eyebrow!!! The restaurant called The Harbour provides a very decent buffet, that is overpriced given there is no opportunity to eat past 9 pm. The HANGOUT on the top floor is wonderfully located but the staff didn’t have a clue what was going on regarding reservations. At the entrance near reception is a claim to be internationally known, yet no one speaks English and neither is there an English menu. I think the property is poorly led, because the staff are very transactional and do not appear to have a sense of mission and awareness as to what they are creating. This property could be so much more. I recommend it, if health facilities are important to you. Bernie Kelly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice, except for the elevators. No matter what time of day, morning, late at night I had to wait forever for an elevator. I feel like a 3rd elevator would be a necessary improvement. Other than that the location is amazing and the bus to sannomiya station was also very convient. Room was clean.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, room comfort

Hot baths to soak in

Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure
Stayed 6 nights in Oct 2024
Verified review

2/10 Terrible

Guy

Liked: Cleanliness, amenities, property conditions & facilities
Room 919 robinets was out shape very bad condition, lamp burn by other customers. Bed comfortable, quiet, hot spring very nice, ventilation 100% very good. They offered me a map in English the day I checked out which means today June 10 very sarcastic front desk staff , now see the pictures
Very old patches
Very old
Lamp burn by previous customers
The day I left June 10 my bedroom was clean , bathroom and living room
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
For context, I stayed here in the middle of a month-long trip in Japan, and before this have mostly been in budget hotels. The location was, in my opinion, one of the best parts of the hotel. It is within a 10 minute walk to both a JR Rail station and a local line, and is a short walk to both Harborland and the Kobe Port Tower. All guest rooms are relatively high up -- 6th or 7th floor -- and some, like the room I was in, have a view of Kobe Port Tower. One night it was pouring rain, but I still had a nice time with the view. The staff were all incredibly professional, not much more to say other than they were great. The room was clean and the air conditioning worked great. My only complaint would be that the highest hook for the shower head was broken. I probably could have told the front desk and got it fixed, but I liked the room enough to not bother them. Overall, a great hotel in a great location.
Stayed 4 nights in May 2025
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not book standard room

First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting. The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room Night 1: $70 Night 2: $120 Night 3: $22 I think there are nice rooms in this hotel but not this one.
Stayed 4 nights in Nov 2024
Verified review

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Important to say the Staff are super friendly and courteous. If you have been to a rundown Motel 6 in the USA then you would feel right at home here. This place needs to close for extensive remodel. It is worn out. The smell of mold in the room was overwhelming. The AC was moldy, dirty and didn't work properly. For WHATEVER reason that defies logic they had only one bed sheet on each bed. BUT, it did have a 10 inch thick, down-filled duvet. In the summertime during a 90 plus degree heatwave. SWEAT ALL NIGHT! I know that they have both the top and bottom sheets in their hotel because one of the beds in my room had the top sheet, the other the bottom. I booked a room outfitted for 4 people. It had 2 TWIN beds and only 2 full size towels. Not even full size beds but children's twin beds. It was listed as accommodations for 4. They have a reservation only buffet only restaurant. Easy to book online but you'll wish you hadn't. It is more expensive than the many restaurants near by. We got there just after dinner opened to find a full buffet of mostly cold food. Even the hot food was cold. EVERY fish product on the buffet was not fresh, but obvious leftovers from the previous day. So after all this you ask why didn't I complain to management? My greatest embarrassment and why I am posting a negative review is that I had booked some dear friends in this place 2 weeks earlier. They said that their room was just as bad, and didn't want to hurt my feelings.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen was enjoyable.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

makiko

Liked: Cleanliness, staff & service, amenities
シャトルバスで三宮まで行けたので　便利でした 温泉や岩盤浴も　最高でした
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon emplacement, chambre typique et très confortable. Excellent service.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
他の部屋の物音や子供の泣き声、走り回る音が聞こえたので、夜中までは落ち着きませんでした。 お風呂もスリッパのまま脱衣所まで入ってくる方も多く、土足禁止の境界線ももう少しわかりやすくしてもらえると助かります。
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities
大浴場あり、コーヒーサービスあり とっても良かった！
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Noriaki

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
古いホテルで設備の壊れていたりするところもありましたが、それを凌駕するほどのサービスがありました。宿泊費は大変安心価格でしたが、食事もできる限り美味しいものを提供したいという思いが伝わるものでバリエーションも豊富でしたし、チェックアウト時はフロントの方が2人も外まで出てきて頂いてとても気持ちの良い時を過ごせました。 ありがとうございました😊
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

masato

Liked: Staff & service
Disliked: Cleanliness
とくになし
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

makiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からのシャトルバスに二回乗せていただきましたが、どちらの運転手さんもとても親切で、最寄り駅への行き方、観光地への行き方など丁寧に教えてくださり、本当に助かりました！！ 他のお客さんで、これからご飯食べるとのことで、南京町で下車させてくれていたり、色々と対応してくださっており、本当に素敵なサービスでした！！ 大浴場のトイレの汚物入れが2日共に朝、夕いっぱいで少しオーバーしてしまっていたので、ゴミ箱のサイズを大きくするかコマメに捨てるかしてくださると気持ち良いかと思いました。お客さんも多く大変かと思いますが… ゆっくり過ごせてとても良い旅行になりました！！ ありがとうございました。
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

toshiharu

Liked: Cleanliness, staff & service, amenities
満足いく朝食をいただきました。
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Tohru

Disliked: Amenities, property conditions & facilities
・客室コンセント破損の放置 ・低層階と高層階の待遇の差が恐らく大きい(高層階には泊まってないため不明ですが、低層階宿泊の方の立ち話が聞こえてきて、合宿所みたいと。同意します。 ・障子の紙の貼り方が逆だった為、障子が開けられず(破れそうなため)外の景色をほとんど見られなかった。 ・廊下に洗面所が設置されてる意味が客室に入る際に理解出来た。不満と言うより、当たり前にあると思っている設備(トイレ、洗面)が無いかどうかのチェックが必要だなと反省した。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

タカヒロ

Liked: Cleanliness, staff & service
室内のエアコンの音がうるさかったです
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

HIROMI

Liked: Amenities
三宮駅からホテルまでの送迎がとても助かりました。 シャワーの水圧が弱かったのが気になりました。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

TSUTOMU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は、やや狭い感じでしたが、ネット対応テレビで、滞在中、YouTube等で、寛ぐ事が出来ました。 大浴場(なごみの湯)も、とても良かった。 夕食、朝食のバイキングも、種類も多く、とても良かったです。 帰りに、駐車場に行ったら、車の窓ガラスが、綺麗になっていたのには、びっくりしました。 また、神戸旅行の際には、宿泊したいと思います。
Stayed 1 night in Aug 2026