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Kobe Motomachi Tokyu REI Hotel

Property class: 3

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Photo gallery for Kobe Motomachi Tokyu REI Hotel

A modern hallway with elevators and a decorative light fixture. - Kobe Motomachi Tokyu REI Hotel (Kobe)
A reception area with a curved counter, a seating area with orange chairs, and a modern interior design. - Kobe Motomachi Tokyu REI Hotel (Kobe)
A bar area with a circular bar counter, red bar stools, and a sign reading "Port Stand." - Kobe Motomachi Tokyu REI Hotel (Kobe)
A hotel room with a large bed, a desk, a chair, a TV, and two windows offering a city view. - Kobe Motomachi Tokyu REI Hotel (Kobe)
A modern indoor seating area with high windows, wooden flooring, and a mix of green and blue upholstered chairs. - Kobe Motomachi Tokyu REI Hotel (Kobe)
Located close to Meriken Park and Kobe Tower, Kobe Motomachi Tokyu REI Hotel provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a desk, a television, and a window with a city view.

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, a desk, a television, and a window with a city view.

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room, Non Smoking

A hotel room with a bed, a desk, a television, and a window with a city view.

Superior Double Room, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and two windows offering a city view.

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Triple Room, Non Smoking

A hotel room with a bed, a TV, a desk, and a window with curtains.

Triple Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Murphy Bed
  • Free wired internet

About the neighborhood

Located in Kobe City Centre, a neighborhood in Kobe, Kobe Motomachi Tokyu REI Hotel is in a shopping district and near a metro station. Kobe Anpanman Children's Museum & Mall and Port of Kobe are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Meriken Park and Mount Rokko. Don't miss out on a visit to Kobe Animal Kingdom. Guests appreciate the hotel's convenience to public transportation: Kyukyoryuchi Daimarumae Station is 3 minutes by foot and Motomachi Station is 4 minutes. Visit our Kobe travel guide
Map
1-2-35 Sakaemachidori Chuoku, Kobe, Hyogo-ken, 650-0023

What's nearby

  • A busy urban street with a prominent Kobe Momochi entrance, various storefronts, and pedestrians crossing the street.
    Motomachi Shopping Street
    1 min walk - 0.1 miles
  • A statue of a man and a woman with a child, a red tower, and modern buildings in the background.
    Meriken Park
    3 min walk - 0.2 miles
  • A brightly lit tower with the text "Port of Kochi" at the top, a modern building with a curved facade, and a river with a bridge in the foreground.
    Kobe Tower
    10 min walk - 0.6 miles
  • A city skyline at night with illuminated buildings, a prominent tower, and a green-lit bridge.
    Kobe Harborland
    13 min walk - 0.7 miles
  • A Ferris wheel with colorful lights at dusk, a building with a large yellow duck sculpture, and a modern glass facade.
    Kobe Anpanman Children's Museum & Mall
    18 min walk - 1.0 mile

Getting around

  • Kyukyoryuchi Daimarumae Station
    3 min walk
  • Kobe Sannomiya Station
    14 min walk
  • Kansai Intl. Airport (KIX)
    72 min drive

Restaurants

  • Yun Yun
    1 min walk
  • ポールボキューズ 大丸神戸店
    2 min walk
  • 中国料理 京華楼
    1 min walk
  • WHITE BEAR CAFE
    1 min walk
  • TSUMAGARI 神戸大丸店
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (JPY 1,600 per night); discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 for adults and JPY 935 for children
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1870 for adults and JPY 935 for children
  • Nearby parking fee: JPY 1600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Kobe Motomachi Tokyu REI Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Kobe Motomachi Tokyu REI Hotel doesn't offer parking.

What time is check-in at Kobe Motomachi Tokyu REI Hotel?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Kobe Motomachi Tokyu REI Hotel?

Check-out is at 10 AM.

Where is Kobe Motomachi Tokyu REI Hotel located?

Located in Kobe City Centre, this hotel is within a 15-minute walk of Meriken Park and Kobe Tower. Kobe Harborland and Kobe Anpanman Children's Museum & Mall are also within 1 mi (2 km). Kyukyoryuchi Daimarumae Station and Motomachi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kobe Motomachi Tokyu REI Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 566 out of 1004 reviews
Rating 8 - Good. 331 out of 1004 reviews
Rating 6 - Okay. 80 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and lovely customer service
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to take JR. The room is spacious and the hotel service is good with free drinks provided for guests.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable location. Staff were very helpful and kind. Room air-conditioning was really good and bed was comfortable. I will definitely stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Nice staff, room was nice
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel in in a very good location accessible to every thing in the downtown area. The staff are very polite and really helpful. One the best stays in all of Japan.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was good, staff were nice and check in was easy.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. The lounge is a great place to unwind after a busy day.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s within the walking distance of shopping and restaurants.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Very clean and convenient location
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is so close to everything you need. The room was clean too.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Very comfortable and perfectly located hotel. Super friendly staff. Some speak good English. A short walk away from Sannomiya station and Chinatown and hundreds of restaurants are just around the corner.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Clean. Quiet. Strong (nice) shower. Convenient and walkable to the port area. Very helpful staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently and strategically located near Chinatown and within walking distance to high-end shopping and major attractions. The hotel is older but well maintained and very clean. While the rooms are on the smaller side, they are functional and tidy. The reception team and staff are welcoming and professional, and the pricing is fair for the location and overall experience.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Front desk staff not particularly helpful.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The hotel is central and right next door to Chinatown; minutes from a metro, JR line and buses: opposite a branch of the store Daimarou. A 10 minute walk to the City Museum too. The reception staff were efficient and friendly and went the extra mile to help out with problems. It was nice to have a spacious lounge area with complimentary tea coffee juice most of the day. Some people will miss the usual spacious bath tub but the shower room was super efficient.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall, we enjoyed our stay and found the hotel to be clean, well maintained, and conveniently located. The guest laundry facilities were particularly useful during our trip. We also appreciated the complimentary snacks and drinks available in the lounge, and the wine vending machine was a memorable and enjoyable touch that we had not encountered elsewhere. The rooms were comfortable but quite compact, particularly when travelling with larger suitcases. While this is not unusual in Japan, it did make moving around the room somewhat challenging. I also appreciate the hotel’s transparency regarding the ongoing Wi-Fi issue and the efforts made to provide an alternative connection space in the 2nd floor lounge. However, the lack of reliable in-room Wi-Fi had a significant impact on our stay. For a hotel of this size, internet access is now an essential service for most guests rather than simply a convenience. While technical issues can occur, the problem appeared to affect a substantial portion of the hotel and had apparently been ongoing for some time. It may be worthwhile reviewing the current network infrastructure, provider arrangements, or contingency options to better maintain guest connectivity in future. Despite this issue, we enjoyed our stay and would consider returning if the Wi-Fi situation is resolved.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and convenient location, right next to Kobe Chinatown. Room was clean and spacious for Japanese standards. Friendly staff. Not a huge breakfast selection, standard I would say, but everything was delicious.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying, amazing like last time
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is quite excellent
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very yood
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
There's no second chance to make a first impression, so I'm surprised whenever some hotels choose by policy to make the worst possible impression. If I arrive shortly before the official check in time and I'm told "your room is ready, here's your key, enjoy the rest of your day", the hotel gains a customer for life. If I'm told "your room is ready, but you absolutely must wait 15 minutes in our lobby, where the A/C is broken, because our check in time is unyielding", then it really sours my entire stay, and I will pointedly avoid the brand in future. It's hard to say exactly how much my opinion of the rest of the stay was coloured by this negative experience. Some hotels are better than others, and this was one of the "others" - quite small, quite old, fridge very weak, etc - but it's unlikely I would be writing this review if I hadn't been treated so miserably in the first instance. Breakfast was fine, but didn't really stand out. I left an article of clothing in the room and the staff didn't steal it, so I can at least say that they cleared that bare minimum hurdle. Perhaps it's because I arrived after a couple of weeks travelling in China, where such a negative experience didn't occur once, that I found this so shocking. Many hotel brands around the world have learned that enforcing these policies do rigidly, when guests' schedules differ, serves no purpose but to upset them and engender negative sentiments. I hope this hotel will learn, until then stay elsewhere.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
123
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Love
Stayed 5 nights in Aug 2025