Kobe Bay Sheraton Hotel & Towers
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At Kobe Bay Sheraton Hotel & Towers, you can look forward to a nightclub, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna, and indulge in a facial, a Thai massage, or aromatherapy. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Reviews
8.8 out of 10
Excellent
Popular amenities
Room options
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Showing 15 of 15 rooms
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Twin Room, 2 Twin Beds
8.0 out of 10
Very good
(1 review)
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Room
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Deluxe Room, 2 Twin Beds
10.0 out of 10
Exceptional
(2 reviews)
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Room, 1 Double Bed, Ocean View
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Premier Room, 1 King Bed, Ocean View
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Club Room, 1 Double Bed
10.0 out of 10
Exceptional
(3 reviews)
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Deluxe Room, 1 Double Bed
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Deluxe Room, 2 Twin Beds, Mountain View
8.6 out of 10
Excellent
(4 reviews)
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Room, 2 Twin Beds, Corner
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Premier Twin Room, 2 Twin Beds, Ocean View
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Club Suite, 2 Twin Beds, Tower
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Deluxe Room, 2 Double Beds
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Club Room, 1 Double Bed
DOUBLE CLUB
DOUBLE CLUB SUPERIOR
About the neighborhood

2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032
What's nearby
Port of Kobe1 min walk - 0.0 miles
Universal Studios Japan41 min drive - 15.7 miles
Mount Rokko53 min drive - 13.1 miles- Kobe Fashion Museum3 min walk - 0.2 miles
- Kobe City Koiso Memorial Museum of Art6 min walk - 0.4 miles
Getting around
- Kobe Hanshin Sumiyoshi Station5 min drive
- Island Center Station5 min walk
- Kansai Intl. Airport (KIX)60 min drive
Restaurants
- ピアハウス六甲13 min drive
- Starbucks6 min drive
- 賀正軒 御影店6 min drive
- 歌志軒 住吉店6 min drive
- MIKAGE COFFEE LABO6 min drive
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Property amenities
Room amenities
Policies
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately JPY 4427 for adults and JPY 2530 for children
- Airport shuttle fee: JPY 2200 per person (one-way)
- Airport shuttle fee per child: JPY 1100
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Frequently asked questions
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Reviews
Kobe Bay Sheraton Hotel & Towers Reviews
8.8
Excellent
9.0
Cleanliness
7.4
Location
8.8
Staff & service
8.8
Property conditions & facilities
Reviews
Verified review
Jul 5, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2024
Verified review
10/10 Excellent
Jessica
Feb 21, 2026
Liked: Cleanliness, staff & service, amenities
Jessica
Stayed 2 nights in Feb 2026
Verified review
8/10 Good
Takahiro
Jul 2, 2024
Liked: Staff & service
Takahiro
Stayed 1 night in Jul 2024
Verified review
10/10 Excellent
Schoni
Aug 16, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schoni
Stayed 1 night in Aug 2022
Verified review
4/10 Poor
Steven
Apr 19, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steven
Stayed 1 night in Apr 2023
Verified review
6/10 Okay
alberto
Jun 7, 2024
Disliked: Cleanliness
alberto
Stayed 2 nights in Jun 2024
Verified review
10/10 Excellent
Mayumi
Jul 27, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mayumi
Stayed 1 night in Jul 2026
Verified review
10/10 Excellent
Chikako
Jul 19, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chikako
Stayed 1 night in Jul 2026
Verified review
10/10 Excellent
??
Jul 11, 2026
Liked: Cleanliness, staff & service, amenities


??
Stayed 1 night in Jul 2026
Verified review
8/10 Good
Seiji
Jun 25, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seiji
Stayed 1 night in Jun 2026
Verified review
8/10 Good
S
May 1, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 2 nights in Apr 2026
Verified review
2/10 Terrible
ayaka
Mar 29, 2026
Disliked: Staff & service, amenities
ayaka
Stayed 1 night in Mar 2026
Verified review
10/10 Excellent
Katsuya
Mar 18, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Katsuya
Stayed 1 night in Mar 2026
Verified review
10/10 Excellent
YOSHIKO
Feb 27, 2026
Liked: Cleanliness, staff & service, amenities
YOSHIKO
Stayed 1 night in Feb 2026
Verified review
10/10 Excellent
Tadashi
Feb 27, 2026
Liked: Cleanliness, staff & service, amenities
Tadashi
Stayed 1 night in Feb 2026
Verified review
10/10 Excellent
Naoya
Dec 21, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naoya
Stayed 2 nights in Nov 2025
Verified review
8/10 Good
Kenji
Nov 17, 2025
Liked: Cleanliness, amenities
Kenji
Stayed 1 night in Nov 2025
Verified review
6/10 Okay
Kotani
Nov 13, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Kotani
Stayed 1 night in Nov 2025
Verified review
6/10 Okay
Akira
Aug 10, 2025
Liked: Cleanliness
Akira
Stayed 1 night in Aug 2025
Verified review
10/10 Excellent
Misook
Jun 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
にこ
Misook
Stayed 1 night in Jun 2025
Verified review
4/10 Poor
YOSHIKO
May 24, 2025
YOSHIKO
Stayed 1 night in May 2025
Verified review
10/10 Excellent
TAKAHIRO
May 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TAKAHIRO
Stayed 1 night in May 2025
Verified review
6/10 Okay
Shinsuke
May 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shinsuke
Stayed 1 night in May 2025
Verified review
10/10 Excellent
Misook
Mar 25, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
みなさんとても笑顔が素敵
Misook
Stayed 1 night in Mar 2025
Verified review
10/10 Excellent
Kunihiko
Aug 17, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kunihiko
Stayed 1 night in Aug 2024








