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Hotel Crown Palais Kobe

3.5 star property
Central hotel with 3 restaurants connected to a shopping center in Kobe

Choose dates to view prices

Photo gallery for Hotel Crown Palais Kobe

Lobby
Daily buffet breakfast (JPY 2500 per person)
Executive Twin Room, Non Smoking | In-room safe, individually furnished, desk, blackout drapes
Front of property
In-room safe, individually furnished, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Standard Single Room, Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Single Room, Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Triple Room, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Triple Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room, Non Smoking

Room amenity

Standard Single Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room, Smoking

In-room safe, individually furnished, desk, blackout drapes

Deluxe Twin Room, Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Smoking

In-room safe, individually furnished, desk, blackout drapes

Triple Room, Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Rokko Double Room

  • Sleeps 2
  • 1 Queen Bed

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for ●Rokko Deluxe Twin Room

In-room safe, individually furnished, desk, blackout drapes

●Rokko Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Harbor Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

Semi-Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Rokko Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

●Harbor Deluxe Single Room-Smoking

  • Sleeps 1
  • 1 Twin Bed

●Rokko Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

Economy Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Rokko Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

●Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Semi-Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Rokko Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

●Rokko Triple Room,Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Rokko Suite

  • Sleeps 2
  • 3 Twin Beds

●Rokko Deluxe Twin Room - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

Rokko Superior Twin Room-Smoking

  • Sleeps 3
  • 2 Twin Beds

Harbor Twin Room

  • Sleeps 2
  • 2 Twin Beds

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbor Deluxe Twin Room Non-smoking

In-room safe, individually furnished, desk, blackout drapes

Harbor Deluxe Twin Room Non-smoking

  • Sleeps 2
  • 1 Twin Bed

Family Suite

  • Sleeps 2

Crown Suite

  • Sleeps 2
  • 1 King Bed

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Property entrance

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  • Breakfast available
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About the neighborhood

Map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650

What's nearby

  • Kobe Harborland - 2 min walk - 0.1 miles
  • Kobe Anpanman Children's Museum & Mall - 7 min walk - 0.4 miles
  • Motomachi Shopping Street - 7 min walk - 0.4 miles
  • Meriken Park - 11 min walk - 0.6 miles
  • Kobe Tower - 11 min walk - 0.6 miles

Getting around

  • Kobe Station - 6 min walk
  • Nishimotomachi Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 85 min drive

Restaurants

  • ‪コメダ珈琲店神戸ハーバーランド店 - ‬6 min walk
  • ‪ドトールコーヒーショップ JR神戸店 - ‬7 min walk
  • ‪マクドナルド - ‬7 min walk
  • ‪スターバックス - ‬4 min walk
  • ‪万葉庵 - ‬3 min walk

About this property

Hotel Crown Palais Kobe

Hotel near Kobe Harborland
Located close to Minatogawa Shrine and Kobe Anpanman Children's Museum & Mall, Hotel Crown Palais Kobe provides an indoor public bath (no minerals), shopping on site, and dry cleaning/laundry services. Treat yourself to spa services, such as a massage, aromatherapy, or a body treatment. At the 3 on-site restaurants, enjoy lunch, dinner, and Chinese cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and laundry services
  • A 24-hour front desk, concierge services, and a vending machine
  • Multilingual staff, a ballroom, and an elevator
  • Guest reviews speak well of the helpful staff and proximity to public transit
Room features
All 229 individually furnished rooms boast perks such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and toilets with electronic bidets
  • 23-inch LED TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,500 per person
  • 3 restaurants
  • Tea service

Restaurants on site

  • Mandarincourt
  • TEPPAN ZENSOU

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • On the riverwalk

Full-service spa

  • Aromatherapy
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 23-inch LED TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Self parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

Is Hotel Crown Palais Kobe pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Crown Palais Kobe?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Crown Palais Kobe?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Crown Palais Kobe?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Crown Palais Kobe located?

Located in Kobe City Centre, this spa hotel is within a 10-minute walk of Kobe Harborland, Kobe Anpanman Children's Museum & Mall, and Minatogawa Shrine. Motomachi Shopping Street and Kobe Culture Hall are also within 15 minutes. Nishimotomachi Station is 8 minutes by foot and Kosokukobe Station is 10 minutes.

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Hotel Crown Palais Kobe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1002 reviews
Rating 8 - Good. 372 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shuji

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and upscale, but they have a single physical key for the room, which makes it difficult if you're traveling with someone. A card key system is preferable. They should look into providing a power outlet at bedside as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing time…

We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small for two adults to share
Stayed 3 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing hotel experience

The experience at the hotel front desk was disappointing due to the impolite demeanor of the staff. Their lack of courtesy was evident, making the check-in process unpleasant. Additionally, the overall quality of the hotel did not meet expectations, with several aspects falling short of basic standards. The facilities appeared poorly maintained, contributing to an unsatisfactory stay. The combination of unprofessional service and subpar amenities resulted in a negative impression of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities
快適に過ごせました
Stayed 1 night in Jun 2025

10/10 Excellent

ikuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
便利 部屋も広々として良い
Stayed 2 nights in May 2025

6/10 Okay

takayuki

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
トイレ、風呂場の換気扇があればいいですね
Stayed 1 night in May 2025

10/10 Excellent

YUICHIRO

Stayed 1 night in May 2025

2/10 Terrible

jun

Disliked: Cleanliness, staff & service, property conditions & facilities
大浴場に入るのにお金がかかる、朝は空いていない。駅近以外全くオススメしない
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The staff and the area around the hotel were Amazing. Everything is super close and it’s very nice and calm. The only issue is the actual hotel. Despite being clean. It is very old and definitely needs to be refurbished. But it is not by any means a deal breaker. I would still highly recommend this hotel
Stayed 2 nights in Apr 2025

6/10 Okay

shinji

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
立地条件良し
Stayed 1 night in Apr 2025

8/10 Good

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広く、シングルでやったりとよく眠れました。
Stayed 2 nights in Apr 2025

8/10 Good

Miyuki

Liked: Cleanliness, staff & service
夜遅くにチェックインしましたが、親切な対応をして下さいました。前もってスーツケースを送っていましたが部屋に届けておいて下さりお心遣い嬉しかったです。 お部屋もアップグレードしていただき1日の疲れが癒されました。
Stayed 1 night in Apr 2025

10/10 Excellent

sayaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても良かったです
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para alojarte y conocer
Stayed 1 night in Mar 2025

8/10 Good

M

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Seiya

チェックアウトが12時で午前中が有効的に使える
Stayed 1 night in Mar 2025

8/10 Good

HIDEAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からすぐの立地と地下道から直結で雨に濡れないのがいい
Stayed 1 night in Mar 2025

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

JUNJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
普通に良かったです
Stayed 1 night in Feb 2025

6/10 Okay

Tomohiko

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

MASAKO

Stayed 1 night in Feb 2025