Skip to main content

Comfort Hotel ERA Kobe Sannomiya

3.0 star property
Hotel with a 24-hour front desk, near Higashi Yuenchi Park

Choose dates to view prices

The Comfort Hotel ERA Kobe Sannomiya is near Meriken Park and the Port of Kobe. Rooms offer free WiFi, and there's a deli for quick bites. Guests praise the central location and efficient staff who handle express check-in, store luggage, and assist in multiple languages.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Non Smoking

Standard Double Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
Deep soaking bathtub
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard 2 Singles Non Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
Deep soaking bathtub
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
Deep soaking bathtub
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bidet
Deep soaking bathtub
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096

What's nearby

  • Ikuta Shrine - 8 min walk - 0.5 miles
  • Motomachi Shopping Street - 14 min walk - 0.8 miles
  • Meriken Park - 16 min walk - 0.9 miles
  • Port of Kobe - 3 min drive - 1.8 miles
  • Kobe Tower - 4 min drive - 1.3 miles

Getting around

  • Kobe Sannomiya Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 7 min walk
  • Kobe Airport (UKB) - 13 min drive

Restaurants

  • ‪魚べい 三宮雲井通店 - ‬1 min walk
  • ‪中華料理 雲井亭 - ‬2 min walk
  • ‪土佐清水ワールド 三宮本店 - ‬1 min walk
  • ‪鳥貴族 JR三ノ宮店 - ‬2 min walk
  • ‪Mocking Bird - ‬2 min walk

About this property

Comfort Hotel ERA Kobe Sannomiya

Hotel near Meriken Park
Located close to Higashi Yuenchi Park and Nankinmachi Square, Comfort Hotel ERA Kobe Sannomiya provides dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and multilingual staff
  • A vending machine, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 219 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, electric kettles, and heating

Similar properties

Courtyard
Villa Fontaine Kobe - Sannomiya
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
8.8 out of 10, Excellent, 1,025 reviews
Villa Fontaine Kobe - Sannomiya

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 700 for children
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 700 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Kobe Sannomiya

Frequently asked questions

Is Comfort Hotel ERA Kobe Sannomiya pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Comfort Hotel ERA Kobe Sannomiya?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Hotel ERA Kobe Sannomiya?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Hotel ERA Kobe Sannomiya located?

Located in Sannomiya, this hotel is within 1 mi (2 km) of Higashi Yuenchi Park, Nankinmachi Square, and Meriken Park. Kobe Tower and Port of Kobe are also within 2 mi (3 km). Kobe Sannomiya Station is only a 5-minute walk and Sannomiya Hanadokeimae Station is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Comfort Hotel ERA Kobe Sannomiya Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 242 out of 479 reviews
Rating 8 - Good. 166 out of 479 reviews
Rating 6 - Okay. 46 out of 479 reviews
Rating 4 - Poor. 16 out of 479 reviews
Rating 2 - Terrible. 9 out of 479 reviews

Reviews

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , friendly staff , free arvo tea , good location and great low price .
Stayed 1 night in Nov 2025

10/10 Excellent

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly and polite! Enjoyable stays
Stayed 2 nights in Aug 2025

10/10 Excellent

Harunobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean place to stay
Stayed 2 nights in May 2025

10/10 Excellent

JUI CHANG

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

Great location. 5 mins walk from Sanmiya station. Supermarket, 7-11, and resaturants nearby. Convenient for shopping and dining.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jae Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel due to its location
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. The room was not spacious but cozy and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean hotel with good breakfast but limited choices.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Stayed 2 nights in Jun 2024

10/10 Excellent

yosvany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and conveniently located close to shops and reataurants.
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great spot to stay in Kobe!

Amazing experience and one of my fav hotels I stayed in during Japan. Staff were SUPER friendly and accmodating. Rooms were great. The place seemed brand new. Good location between all the hot spots of Kobe. Def will visit again!
Stayed 1 night in Mar 2025

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in close to Sannomiya station. Close to restaurants, shops, and few attractions. Would definitely stay here again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Phoomphop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel services.
Stayed 2 nights in Jan 2024

8/10 Good

SUN HYE

Liked: Cleanliness, staff & service, property conditions & facilities
Real comfortable stay. Very conveniently located.
Stayed 1 night in Feb 2024

10/10 Excellent

KIAN GUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and hotel is clean. Love the lounge.
Stayed 3 nights in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to every transportation available in Sannomiya area. Close to many eateries and shopping areas. Extremely convenient. Great to have laundromat in house connected to TV monitor to show if it is being used.
Stayed 1 night in Jun 2025

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfort Library was a great place to drink a coffee and read while my family slept in the room.
Stayed 2 nights in Feb 2024

8/10 Good

Dawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station and surrounded by shops and restaurants. The room accommodated my family of 4 comfortably. The breakfast exceeded expectations. Very happy with stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Monica SK

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2023

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Room pretty big compare with hotels normally in Japan
Stayed 2 nights in Mar 2024

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location. Plenty of amenities
Stayed 2 nights in Oct 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and not far away from Sannomiya station. Room was clean amd bathroom is slightly bigger than expected.
Stayed 2 nights in Oct 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service
Room was surprisingly comfortable considering it was a business hotel. Other than the slow machines at checkin, the stay itself was good. Room was bigger than anticipated.
Stayed 1 night in Mar 2025

10/10 Excellent

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very nice hotel. modern, clean, very near to both bus and train station. Recommended.
Stayed 2 nights in Feb 2023

8/10 Good

Cyndy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay in the middle of town if you don’t need a lot of space for your room and you don’t mind checking in on a machine.
Stayed 1 night in Apr 2024
Expedia Group trademark logo

Policies

† More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid
English Copyright 1995 - 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. AARP and its affiliates do not provide retail goods or services or discounts on such goods or services. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP Travel Center directly for full details. Expedia pays a royalty fee to AARP for the use of AARP's intellectual property. These fees are used for the general purposes of AARP.