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The White Hotel

2.0 star property
The city center reveals a peaceful sanctuary where travelers can relax and enjoy panoramic views from an elevated vantage point.

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Standard Twin Room | In-room safe, rollaway beds, free WiFi - The White Hotel (Ko Phi Phi)
Lobby - The White Hotel (Ko Phi Phi)
Room amenity - The White Hotel (Ko Phi Phi)
Standard Double Room | Bathroom | Shower, free toiletries, hair dryer, towels - The White Hotel (Ko Phi Phi)
Front of property - The White Hotel (Ko Phi Phi)
Located in the city's heart, The White Hotel provides a quiet retreat complete with complimentary in-room WiFi. The rooftop terrace offers impressive city views, while staff can assist with tour arrangements and tickets to help guests make the most of their stay.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, rollaway beds, free WiFi

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, rollaway beds, free WiFi

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Ko Phi Phi, The White Hotel is in the city center and on the beach. The area's natural beauty can be seen at Long Beach and Monkey Beach. Visit our Ko Phi Phi travel guide
Map
125/100 Moo 7, Ko Phi Phi, Krabi, 81000

What's nearby

  • Krabi, Thailand-May 4, 2018, Sunset at Loh Dalum Bay, Phi Phi Island, Krabi, Thailand.
    Loh Dalam Bay
    1 min walk - 0.1 miles
  • Summer vacation at Tonsai Beach, Krabi Province, Thailand
    Ao Ton Sai Beach
    3 min walk - 0.2 miles
  • Aussichtspunkt auf der thailändischen Insel Ko Phi Phi
    Ko Phi Phi Viewpoint
    12 min walk - 0.6 miles
  • Ton Sai Beach
    Ton Sai Beach
    12 min walk - 0.7 miles
  • Tonsai Pier
    Tonsai Pier
    14 min walk - 0.8 miles

Restaurants

  • Slinky Beach Bar
    5 min walk
  • Freedom Bar
    4 min walk
  • Garlic 1992
    5 min walk
  • Sunflower Beach Bar
    1 min walk
  • PrimeBurger
    3 min walk

About this property

The White Hotel

Hotel in the city center
The White Hotel provides a terrace and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Tour/ticket assistance
Room features
All guestrooms at The White Hotel have comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Refrigerators and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Ferry schedule from mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier): 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier): 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after noon will have to stay on the mainland and board the morning ferry to Ko Phi Phi.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 300 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: THB 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is The White Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

The White Hotel doesn't offer parking.

What time is check-in at The White Hotel?

Check-in begins at 2 PM.

What time is check-out at The White Hotel?

Check-out is at 11 AM.

Where is The White Hotel located?

Located in Ko Phi Phi, this beachfront hotel is in the city center, just steps from Loh Dalam Bay and Ao Ton Sai Beach. Ton Sai Beach and Ton Sai Bay are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The White Hotel Reviews

6.8

6.2

Cleanliness

8.4

Location

5.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 41 reviews
Rating 8 - Good. 17 out of 41 reviews
Rating 6 - Okay. 14 out of 41 reviews
Rating 4 - Poor. 3 out of 41 reviews
Rating 2 - Terrible. 3 out of 41 reviews

Reviews

Verified

8/10 Good

Aasha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Value for money

Check in process was really frustrating, got moved from one location to another, would have been good to have known this from the start. Nobody at the reception desk ever, really difficult when you need tissue paper or even during checkout, waited 15 minutes until someone arrived. Apart from that room was clean and had all the basics, it is exactly what you pay for. Good location
Verified

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the middle of things but run down

Poor first impression...hard to find as there were other White hotels and we were at the second one. Door locks only handle and the slider had been ripped off. Looked into alley way. GF did not feel safe.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, room comfort

Living on a budget on Phi Phi Island

This hotel is very affordable and dead smack in the center of the town it’s nice to walk out the hotel and be near great restaurants and my favorite bar The Tree House
Stayed 1 night in Nov 2017
Verified

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid like the plague

Girl at check in desk barely understood english and struggled to process that i had booked a room via expedia. Room was not cleaned once during our 5 night stay. Ants everywhere, woke up every morning with bites most likely from bed bugs as they looked completely different to our mosquito bites. Beds were rock hard and did not get a good night sleep once. The place is a dump that is clearly not well looked after
Verified

8/10 Good

Aurelie

Disliked: Cleanliness, staff & service
Il est vrai que c'est un bon compromis pour y dormir une nuit ou deux. L'accueil n'est pas génial, pas de service petit déjeuner, le ménage vraiment vite fait. Ce lieu ne vend pas du tout de rêve, ce qui est embêtant quand on est sur cette île...il y a des spots un peu plus cher avec piscine à débordement et vue sur l'île...
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bem localizado

Ótima localização e quarto grande. As camas eram desconfortáveis e o staff era extremamente rude, mas está próximo ao lugar onde o ferry chega ( 10 min andando ), ou seja, é conveniente. Tem um 7 eleven ao lado também.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Ok for the price

A decent hotel for the price. Great location. Our room didn't get cleaned for the whole three days. They could at least change sheets and towels and bring more toilet paper without the guests having to ask for it. Seemed like the hoasts didn't even care about their guests. However, I forgot my phone's memory card in my room after we had checked out, and when I came back to ask for it they had found it. So I'm really glad about that, otherwise I would have lost over 4000 photos.
Verified

8/10 Good

Kenneth

Liked: Room comfort

Good stay

Good stay, rooms was fair with comfy beds and an ok shower. Based in a great location
Verified

2/10 Terrible

Ro y Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T STAY HERE!

Awfull place, if the "staff" was in the front "table" they didn't even look at you. Disgusting bathrooms, extremelly loud.
Verified

6/10 Okay

fordo

Liked: Cleanliness
Disliked: Staff & service

Good location poor staff

This hotel was within easy walk from the pier in the narrow streets of phi phi Great location but noisy at night but to be expected on phi phi!! The staff were awful we were checked in by what appeared to be a 10 year old girl who had no idea The staff didn't speak to us once after many hellos and goodbyes but hey it was cheap and convenient!
Verified

6/10 Okay

Hernan

Liked: Room comfort

Hotel basico cerca de todo

Lo justo y necesario. Paredes descascaradas olor a humedad al prender A/C. Cama gigante y comodisima
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Decent and pretty cheap

We stayed 3 nights in "The white 2". Location was good as it was close to all the bars and restaurants, as well to the pier. Did not get soaps while room was made, and since reception closes early, one time we had no soaps for the night. Wifi was good, AC as well. Overall, it wasn't our most pleasant stay, but it had everything we needed.
Verified

6/10 Okay

Jari-Ville

Disliked: Cleanliness, staff & service

Cheap hotel, enough for sleeping

Small room but good for the price ratio. Location is in the middle of Phi Phi and very easy to get around to both sides of bay. WIFI keeps getting disconnected frequently, but works anyway. Bed is quite good for sleeping but a/c quite noisy. Sink did have problems, it leaked and water went down to sink very slowly. It took hour for water from brushing teeth to go down. Room number was I7, second floor. There was no cleaning for our stay 3 days, we didn't specifically ask for it either. Clean towels we got from downstairs reception when we asked for them. For this price we could stay here again.
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great neiborhood

It was great ,pleasant staff, and great night life on test beach , there is also a White Hotel 1 but are close together
Verified

6/10 Okay

Albino

Liked: Room comfort

Boa relação preço/qualidade

Hotel tranquilo mesmo no meio da vida noturna
Verified

8/10 Good

in

繁華街の中のホテル

部屋は冷蔵庫、金庫、エアコン、シャワー、トイレも問題ないです。ピアから歩いて、５分ぐらいで、まわりにスーパー、レストラン、マッサージ、ショッピング、なんでもあります。
Verified

6/10 Okay

Jure

Disliked: Staff & service

relatively good place

I've had some problems finding the hotel because the map location is completely wrong. Then I passed the white hotel 2 and the staff didn't speak any English. when I found the white hotel they told me my booking was relocated to the white hotel 2 because the #1 is full. other than that I didn't have any problems...the room was nice, location is in in the center but away enough that all the parties don't bother you if you want to sleep.
Verified

10/10 Excellent

jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel good location for young people

Moved us to the White hotel 2 but it was nicer there anyway. Good location, ended up staying an extra night phi phi is so lovely. Was a good hotel for a chilled out stay in phi phi. They cleaned the room everyday.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Für einen kurzen Aufenthalt okay!

Die Zimmer sind okay, wenn man sich nur zum schlafen aufhält! Preis-Leistungs-Verhältnis zu teuer! Strom und sogar Wasser ging zeitweise nicht!
Verified

6/10 Okay

Kin Kei

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Value for money hotel

Value for money. My hotel room door did not lock properly. Shower in the toilet is low pressure. But overall, decent and worth the money you pay
Verified

6/10 Okay

Jacqui

Disliked: Cleanliness, staff & service, property conditions & facilities

Just what we needed

Very central , room basic but clean. Was all that we needed as weren't looking to spend a lot of time in the hotel. Great stay loved the lively phi phi island !
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший недорогой отель в центре

расположение прекрасно в самом центре. Единственное, пришли в отель White House, а нас послали в White House 2...но найти было не сложно.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Bueno

Es lindo lugar, cómodo y seguro. Nosotros justo estuvimos una semana en la que la recepcionista se tomó vacaciones, así que vimos mucha desorganización y desatención. Estuvimos 4 días y ninguno de los días hicieron el servicio de limpieza y la reposición del agua mineral embotellada que enumeran dentro de los servicios que incluye el precio. El router del wifi está ubicado en la recepción y la señal es baja y no llega a las habitaciones. Lo mejor del hotel, es que comparte la recepción con una miniagencia de viajes, atendida por Susan, una thailandesa muy simpática y servicial! Realmente nos quedamos en este Hotel porque Susan nos vibró muy buena energía, caso contrario hubiéramos estado la mitad de las noches allí.
Verified

8/10 Good

lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great location and easy to find. A 2 minute walk to the bars and 5 minute walk to the beach. Room was spacious with a good bathroom - perfect little bit of luxury for two backpackers :-)
Verified

8/10 Good

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Young Travelers

My boyfriend and I stayed here for 5 days and had an absolute blast! this hotel is located in the heart of all the fun. If you don't like partying and aren't good with people partying until the wee hours then I don't suggest you stay here..because you can hear people from the hotel room. It didn't bother us though, it wasn't that loud.