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Mercure Koh Chang Hideaway

Property class: 4

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Photo gallery for Mercure Koh Chang Hideaway

An aerial view of a resort with multiple buildings, a central circular structure, a pool, and a beach area. - Mercure Koh Chang Hideaway (Ko Chang)
Creator video - submitted by 🏝️Thailand Koh Chang | ALL HOTELS
An aerial view of a resort with a swimming pool, beach, and lush greenery. - Mercure Koh Chang Hideaway (Ko Chang)
A modern hotel room with a bed, a sitting area, a television, and a view of a pool. - Mercure Koh Chang Hideaway (Ko Chang)
A table with two drinks and a view of the ocean at sunset. - Mercure Koh Chang Hideaway (Ko Chang)
You can look forward to a rooftop terrace, a coffee shop/cafe, and a garden at Mercure Koh Chang Hideaway. Treat yourself to a massage, a body scrub, or a body treatment at the onsite spa. The on-site restaurant, The Bay, features ocean views and breakfast. Enjoy the gym, as well as activities like kayaking. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Ocean View

A hotel room with a bed, a balcony with a view of the ocean, and a large yellow wall.

Deluxe Room, 1 King Bed, Ocean View

  • Partial ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

A hotel room with two beds, a large mirror, a bedside table, and a wall-mounted phone.

Deluxe Room, 2 Twin Beds, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Partial lake view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a desk with a lamp, a mirror, and a view of the outdoors.

Superior Room, 1 King Bed

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Two beds with white linens, a wooden headboard, a bedside table with a lamp, and a window with curtains.

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Pool Access

A four-poster bed with a canopy, a wooden headboard, and green pillows.

Deluxe Room, 1 King Bed, Pool Access

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

A hotel room with two beds, a large window, a plant, and a view of a pool.

Deluxe Room, 2 Twin Beds, Pool Access

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Villa, 1 King Bed, Terrace (Plunge pool)

A modern outdoor pool area with a hot tub, wooden deck, and a glass-enclosed bedroom with a bed and seating area.

Villa, 1 King Bed, Terrace (Plunge pool)

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 123 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a TV mounted on the wall, a small table, and a decorative panel.

Standard Room, 1 King Bed

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with two beds, a decorative wall panel, a bedside table with a lamp, and a TV mounted on the wall.

Standard Room, 2 Twin Beds

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Garden View

Deluxe Room, 2 Twin Beds, Garden View | In-room safe, desk, rollaway beds (surcharge), WiFi (free)

Deluxe Room, 2 Twin Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Garden View

A modern hotel room with a large bed, two windows, and a view of greenery.

Deluxe Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Ko Chang, Mercure Koh Chang Hideaway is in the mountains and on a private beach. Tree Top Adventure Park and Koh Chang Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore White Sand Beach and Mu Ko Chang National Park. With snorkeling and boat tours nearby, you'll find plenty of adventures in the water. Visit our Bai Lan travel guide
Map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170

What's nearby

  • A beach with a table set with food, a bottle, and a chair.
    Bailan Bay
    1 min walk - 0.0 miles
  • A beach with palm trees and a forested hill in the background.
    Mu Ko Chang National Park
    7 min walk - 0.4 miles
  • A sandy beach with palm trees and a house in the background.
    Bailan Beach
    10 min walk - 0.6 miles
  • A beach with calm waters, a thatched-roof building, and lush greenery on a hillside.
    White Sand Beach
    20 min drive - 11.4 miles
  • Tree Top Adventure Park
    1 min walk - 0.1 miles

Getting around

  • Trat (TDX)
    96 min drive

Restaurants

  • Beach Jungle
    19 min walk
  • Tamarin Restaurant
    4 min walk
  • Thale Lonely Beach
    3 min drive
  • Sign ngam Kitchen
    3 min drive
  • Song Phi Nong
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 460 for adults and THB 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Bay

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 242 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for THB 1200 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 460 for adults and THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Mercure Koh Chang Hideaway have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Mercure Koh Chang Hideaway pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Koh Chang Hideaway?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Koh Chang Hideaway?

Check-out is at noon.

Does Mercure Koh Chang Hideaway provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2500 per vehicle applies.

Where is Mercure Koh Chang Hideaway located?

This family-friendly Ko Chang hotel is located by the sea, within a 5-minute walk of Bailan Bay and Tree Top Adventure Park. Mu Ko Chang National Park and Bailan Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Koh Chang Hideaway Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 197 out of 501 reviews
Rating 8 - Good. 196 out of 501 reviews
Rating 6 - Okay. 72 out of 501 reviews
Rating 4 - Poor. 23 out of 501 reviews
Rating 2 - Terrible. 13 out of 501 reviews

Reviews

Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, the beach location was very good.
Stayed 13 nights in Feb 2026
Verified review

8/10 Good

laurent

Liked: Cleanliness, staff & service, amenities
Room was good, restaurant good, clean, staff very welcoming too.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bailan Bay, the small town around the hotel has improved and there are a few restaurants.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Erik Brandt

Liked: Cleanliness, amenities, property conditions & facilities
Great room (private pool), quiet location. Too expensive bar and food at the hotel, but everything else was great
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Lavi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind, respectful and polite staff. Amazing Hotel
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good transportation coordination with the front desk and it was easy to book outside activities through the resort. the food was good and our room was very nice
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice rooms Lovley pool and. Each area with plenty of dining options Staff extremely helpful Nice spa onsite, a tad expensive though but overall a lovley hotel
Stayed 5 nights in Dec 2024
Verified review

6/10 Okay

Andre

Liked: Cleanliness
The room was good. Unfortunately, the staff doesn't see the value of their work, especially when they could be selling things – what a shame.
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

jamie

Liked: Cleanliness, amenities, property conditions & facilities
Great location for koh chang , very nice stay but $3 usd for bottled water that you can buy 1 min walk away for $ 0.25.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Kanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Stay on A Beautiful Beach

The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Gerald

Liked: Cleanliness

Still OK but come into the years, Not full 4*

It is obvious that the Hotel came into the years. A pitty because it has potential to shine again. Needed restauration or changes are not done in time or at all, staff is enough running arround but a bit headless, training for service needed. Is Not enough to have a Lot of Trainees there If Nobody Show them how to serve and clean correct and keep overview of their Job. I stayed in the Villa with private Pool. Since 10 years, aß i stayed first time, no changes, still the same old death tree in the pot 😂. I didnt had breakfast, Lunch or Dinner booked aß i enjoy more all the good Restaurants arround. Renting of motobike very conveniant at the entry of parking place and Hotel, with reasonable prices. Since i have been over new year, the Dinner Buffet was already included in the price of the stay. The beach was nice but after 25 Meter in the water full of rocks, sunbeds are old and used.
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super relaxing resort

We found this resort was incredibly relaxing. Situated on a private bay. There was a short sandy beach with a rocky bottom. When tide was in water was about 4-5 ft. Perfect to float, swim or relax. Breakfast was great as we have found at most mercure resorts. No shortage of tables so no morning rush. Very good food alsi just on the road by the resort for variety. Pool was nice. Not alot of chairs as on the beach. But i was surprised we always had a lounger or bean chair. We had a ocean view room but because of trees planted view was obstructed but i preferred to have the shade instead of the view. It allowed a cool relaxing place to sit all day. Room had an elevated bed with a bench at the end. As a person going into their sixties with a knee problem i would have preferred a regular height bed with a couch at the end. The staff were awesome. They had massages at the poolside that we took everyday. Professional well trained and very reasonably priced. A great value. We did one hour oil massage for 450 baht every day. The resort was nicely kept and was so peaceful. We came from a busier beach tye week before and loved it but this was a special kind of relaxation. We dod not do alot everyday just ate a beautiful breakfast, swam, massage relaxed but the pool and completely chilled out. It was such a relaxing hotel. Perfect escape from the hustle bustle of reality when you want to ho to a beautiful beach and recharge. The island is pretty hilly so driving is
Stayed 7 nights in Jan 2025
Verified review

8/10 Good

Rich

Liked: Cleanliness, staff & service, amenities
The setting is stunning
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Glendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool access
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. Admittedly, I was very surprised to see that the toilet and shower in the villa was actually outside, but that turned out to be a blessing in disguise. The private beach is heavenly, the beach side bar and food was excellent. You're a bit far to the south, but that only puts you closer to the southern pier, and nothing is very far away in the first place - not a very big island to start with. All in all, couldn't be happier with this place.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service
Everything was lovely, especially the staff! We had a few minor inconveniences, but the staff went so far to make sure we had a great stay, upgrading our room and even treating us to a dinner in the restaurant. We stayed in 3 different rooms and they were all incredible. I cant recommend the place enough and hope to come back!
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Lovely and quiet can highly recommend it
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was in the dining area and I think it was the manager there cause she was taking pictures of the food but while I was there, maybe 6:57 she snapped at me saying it starts at seven. I thought maybe I could just get a cup of coffee, no smiles like the Thai smiles. I guess I was offended. One more thing that coffee machine you need to get a new machine cause that was the worst copy I’ve ever had. It’s like instant.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Mercure, if you're looking for a relaxed, quiet and peaceful environment, this is your place. Rooms are large, bright and support clean. Staff is very welcoming, helpful and polite from the receptionists to the cleaners all the way to the parking attendant. There are two pools, we booked a room with terasse giving into a "private" mini pool going into a bigger pool. Extremely pleasant to have this literally at your door step. We are at the restaurant once only and food was lovely especially if you're sitting near the beach, the sunset is incredible Again, a very pleasant area. The only little thing and I'm looking for things the hotel beach is not big nor large and you 100% need gel shoes to get in as there are very sharp stones for a long way before you get chest high in water and beware of the sea urchins (my husband trod on one despite wearing sea shoes!- it is very painful). All in all, a fantastic stay and would stay there again in a heartbeat. I highly recommend.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Mickey

Disliked: Cleanliness, staff & service, property conditions & facilities
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Stayed 10 nights in Jan 2023
Verified review

8/10 Good

Catherine

Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Stayed 4 nights in Apr 2023
Verified review

6/10 Okay

jonathan

Liked: Cleanliness, staff & service
Xxx
Stayed 4 nights in May 2026
Verified review

8/10 Good

lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Nikolaj

Liked: Cleanliness, staff & service
Meget roligt sted, gode restauranter på gaden lige ved hotellet.
Stayed 7 nights in Feb 2026