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The Russel Hotel

Property class: 3

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Photo gallery for The Russel Hotel

A multi-story building with illuminated windows and a gated entrance. - The Russel Hotel (Knysna)
A hotel reception area with a marble counter, framed pictures on the wall, and a potted plant. - The Russel Hotel (Knysna)
A hotel room with two beds, a desk, a chair, a TV, and a chandelier. - The Russel Hotel (Knysna)
A restaurant with wooden chairs and tables, a counter with staff, and potted plants. - The Russel Hotel (Knysna)
An outdoor patio area with wooden tables and benches, a potted tree, and umbrellas. - The Russel Hotel (Knysna)
Consider a stay at The Russel Hotel and take advantage of an airport shuttle, a terrace, and a garden. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

A neatly made bed with a blue and white bedspread, two bedside lamps, and a framed picture on the wall.

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A neatly made bed with a blue and white bedspread, two matching pillows, and a folded towel with a flower on the footboard. There are two bedside lamps on white nightstands.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

DOUBLE THREE BEDS

  • Sleeps 4

DOUBLE DELUXE

  • Sleeps 4

About the neighborhood

Located in Knysna, The Russel Hotel is in the business district and by the ocean. The Motorcycle Room and Outeniqua Transport Museum are cultural highlights, and some of the area's activities can be experienced at Knysna Quays and Featherbed Boat Cruises. Visit our Knysna travel guide
Map
Corner Long, Graham and Unity Street, Knysna, Western Cape, 6570

What's nearby

  • A coastal area with a house surrounded by lush greenery and a beach.
    Knysna Lagoon
    12 min walk - 0.7 miles
  • A rugged coastline with rocky outcrops and waves crashing against the shore.
    Garden Route National Park
    12 min walk - 0.7 miles
  • A marina with several sailboats docked at sunset.
    Knysna Waterfront
    14 min walk - 0.8 miles
  • A marina with boats docked, a building with 'Springtime Sailing Charters' signage, and a hill in the background.
    Knysna Quays
    14 min walk - 0.8 miles
  • Pezula Championship Course
    8 min walk - 0.5 miles

Getting around

  • Plettenberg Bay (PBZ)
    36 min drive

Restaurants

  • Bootlegger Coffee Company
    8 min walk
  • Uptown Resto-Bar
    4 min walk
  • Lunar Cafe
    8 min walk
  • Wimpy
    5 min walk
  • Snobs Coffee
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee
  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Is The Russel Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Russel Hotel?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at The Russel Hotel?

Check-out is at 10:30 AM.

Does The Russel Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Russel Hotel located?

Situated by the ocean, this hotel is within a 10-minute walk of Cape Floral Region Protected Areas and Pledge Nature Reserve. Garden Route National Park and Knysna Lagoon are also within 15 minutes.

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Reviews

The Russel Hotel Reviews

8.0

Very Good

7.6

Cleanliness

7.8

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 21 reviews
Rating 8 - Good. 12 out of 21 reviews
Rating 6 - Okay. 5 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified review

8/10 Good

COLIN Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Safe,easy parking.
Stayed 8 nights in Jun 2023
Verified review

8/10 Good

Vashania

Liked: Staff & service, property conditions & facilities, room comfort
A very comfortable 2 nights. Quality of service was excellent. Very friendly staff.
Verified review

10/10 Excellent

Giedra c p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício

Excelente custo benefício. Quarto espaçoso muito agradável
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Iviwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with fridge and dishes to use. Breakfast had many choices.
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness
Ficamos no 3º andar, não tinha elevador e não nos ajudaram com as malas. Além disso, a água estava com uma cor estranha e parecia ser reutilizada.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

andrea

Disliked: Cleanliness, room comfort
Abbiamo soggiornato in una casetta di fianco all' hotel. La pulizia non perfetta e la colazione semplice.
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Bom hotel, unidade de self catering ruim

Ficamos na unidade que eles chamam de self catering, pois estávamos em 6 pessoas. É como se fosse uma casinha nos fundos do hotel. Pontos positivos: boa localização, boas camas, ar condicionado nos quartos, amplo estacionamento, staff muito gentil e atencioso, boa limpeza, bom café da manhã (à parte). Pontos negativos: casa escura, móveis de uns 80 anos atrás na sala. Sinal de Wi-fi não funciona em toda casa, pois vem do prédio principal. Travesseiros ruins. Toalhas parecem ser bem usadas. Lençóis são ok. Praticamente não tem utensílios na cozinha. O pior mesmo foi o banheiro... um único banheiro na casa e minúsculo! No dia que chegamos, a mangueira do chuveiro estava furada e molhou o banheiro todo (problema resolvido no dia seguinte). Acumula água no box. Assento do vaso sanitário de madeira. Me hospedaria novamente, não na unidade de self catering, mas tentaria os quartos do hotel.
Verified review

8/10 Good

Mario Claudio

Liked: Cleanliness, staff & service, property conditions & facilities

Ótimo custo/benefício.

Hotel simples, porém confortável e limpo. Bom café da manhã e bom atendimento.
Verified review

6/10 Okay

Claudia R.

Gutes Hotel für eine Nacht

Wir schiefen hier eine Nacht auf der Durchreise von der Wild Coast zum Tsitsikamma NP. Das Hotel ist zweckmäßig einrichtet und mit dem Auto 10 min von der Waterfront. Wir hatten das "Behindertenzimmer" mit großem Bad, aber die Dusche war lange nicht geputzt worden (tritt starlem Chlorgeruch im Zimmer). Ziemlich enttäuschend auch das Frühstück: ss vorbestellte, weiche Frühstücksei war blau (=alt) und hart und der Obstsalat aus der Dose. Insgesamt trotzdem ok für den relativ günstigen Preis.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice hotel close to everything.

Enjoyed staying there,nice and clean,friendly staff and close to town,felt safe.
Verified review

8/10 Good

Zen

Stayed 1 night in Mar 2025
Verified review

8/10 Good

ANDRE

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Justin

Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Lizel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Verified review

8/10 Good

M W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

MARCELE AMABILE

Liked: Staff & service
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort