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Protea Hotel by Marriott Knysna Quays

3.5 star property
Hotel in Knysna with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Protea Hotel by Marriott Knysna Quays

Property grounds
Lobby
Lobby
Lobby
Lobby
Protea Hotel by Marriott Knysna Quays offers a peaceful escape in Knysna Central. Start your day with breakfast on the poolside patio, then lounge under umbrellas by the outdoor pool. Enjoy free in-room WiFi, easy access to an 18-hole golf course, and rooms with garden views.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Private bathroom
Separate bathtub and shower
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | Lake view

Family Room, 2 Double Beds, Lagoon View

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Private bathroom
Daily housekeeping
Mobile key entry
Wardrobe or closet
  • 19 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Lagoon View

Family Room, 2 Double Beds, Lagoon View | In-room safe, desk, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Lagoon View

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Electric kettle
Laptop-compatible safe
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Room, 1 King Bed, Balcony, Lagoon View (Poolside) | Pool | Outdoor pool, pool umbrellas, sun loungers

Room, 1 King Bed, Balcony, Lagoon View (Poolside)

Highlights

LED TV
Laptop-compatible safe
Daily housekeeping
Desk
Mobile key entry
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Room, 2 Twin Beds, City View | In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Laptop-compatible safe
Daily housekeeping
Desk
Mobile key entry
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Waterfront Drive, Knysna, Western Cape, 6570

What's nearby

  • Knysna Lagoon - 2 min walk - 0.1 miles
  • Knysna Waterfront - 5 min walk - 0.3 miles
  • Knysna Quays - 5 min walk - 0.3 miles
  • Pezula Golf Club - 10 min drive - 5.0 miles
  • Featherbed Nature Reserve - 21 min drive - 10.8 miles

Getting around

  • George (GRJ) - 57 min drive

Restaurants

  • ‪Seattle Coffee Company - ‬7 min walk
  • ‪Salt & Petal - ‬1 min walk
  • ‪Chatters - ‬6 min walk
  • ‪The Drydock Food Co - ‬8 min walk
  • ‪KFC - ‬9 min walk

About this property

Protea Hotel by Marriott Knysna Quays

Hotel located in Knysna Central
At Protea Hotel by Marriott Knysna Quays, you can look forward to free English breakfast, a free grocery shopping service, and a terrace. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a garden.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and meeting rooms
  • A nature reserve, a reception hall, and a computer station
  • A 24-hour front desk, smoke-free premises, and ATM/banking services
Room features
All 123 rooms offer comforts such as laptop-compatible safes, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • 32-inch LED TVs with premium channels
  • Daily housekeeping, desks, and phones

Similar properties

Front of property

Knysna Log-Inn Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 15 reviews
Knysna Log-Inn Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (ZAR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's games
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: ZAR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

Does Protea Hotel by Marriott Knysna Quays have a pool?

Yes, this property has an outdoor pool.

Is Protea Hotel by Marriott Knysna Quays pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Knysna Quays?

Self parking is available for ZAR 30 per day.

What time is check-in at Protea Hotel by Marriott Knysna Quays?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Protea Hotel by Marriott Knysna Quays?

Check-out is at 11:00 AM.

Does Protea Hotel by Marriott Knysna Quays provide a shuttle to the airport?

Yes, there's an airport shuttle. A one-way fee applies.

Where is Protea Hotel by Marriott Knysna Quays located?

Located in Knysna Central, this hotel is within a 5-minute walk of Cape Floral Region Protected Areas and Knysna Lagoon. Knysna Quays and Knysna Waterfront are also within 10 minutes.

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Reviews

Protea Hotel by Marriott Knysna Quays Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 144 out of 325 reviews
Rating 8 - Good. 127 out of 325 reviews
Rating 6 - Okay. 39 out of 325 reviews
Rating 4 - Poor. 11 out of 325 reviews
Rating 2 - Terrible. 4 out of 325 reviews

Reviews

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very good location
Stayed 3 nights in Oct 2023

10/10 Excellent

Donald

This is an excellent hotel in which we have stayed on many occasions. The staff are excellent and do everything possible to make your visit a huge success. You will have a wonderful time here.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 211

Its always great! Staff excellent. Only complaint is the bed which needs to be replaced. Awoke with both our bodies sore. Thx
Stayed 2 nights in Dec 2022

6/10 Okay

Sarah

Liked: Cleanliness, room comfort

Well positioned hotel

The positioning of this hotel is great; it’s right by the Waterfront. Parking is available at an additional charge. The reception staff were extremely friendly and welcoming, the room required a little maintenance – silly things like the fridge door screeched on opening, and the aircon remote wasn’t working but the shower was awesome. I don’t like a combined bodywash/conditioning shampoo which was provided, but that is a personal quirk. The Wi-Fi password (which didn’t require a separate password, linked to your room, once you had logged in), was hidden on a blue slip of paper in the keycard holder, not sure why as it was on the board, right by reception! Breakfast on Sunday was a disaster, the hotel was full (it was the oyster festival) and there weren’t enough tables, or when you found a table, it hadn’t had the cutlery replaced, coffee took for-ever to arrive (in a cup with no teaspoon….). The next day the hotel was a lot quieter, but service at breakfast was no better! The food, however, was standard breakfast food, enough variety to keep me happy (and I love breakfast!)
Stayed 2 nights in Jul 2025

10/10 Excellent

Naiara

Liked: Cleanliness, staff & service
Razoável
Stayed 1 night in Jun 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado no píer da cidade, próximo à boas opções de comércio e restaurantes. Recepção muito atenciosa, fácil estacionamento, apartamento confortável, cama e banho muito bons. Café da manhã diversificado e saboroso. Atendimento sempre profissional e atencioso por todos que trabalham no hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Luani Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amamos!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom custo beneficio, ótima localização!

Localização ótima, bem do lado do pier com lojinhas e restaurantes. O hotel no geral é super bom, quartos um pouco mais antigos, mas tamanho ótimo e banheiro muito bom também. A localização dele foi o ponto forte. Knysna é uma cidade muito fofa e acolhedora, vale a pena passar por lá para conhecer.
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service
We stayed for two nights in a room with a view over the harbour. The room felt a bit dated and the walls quite thin (so much so we got a call from reception asking us to turn our tv volume down as next door found it too loud - this was before 10pm). Reasonable breakfast options. We ate dinner at two local restaurants, as the hotel restaurant is only for breakfast, but getting a table could be a challenge on busy days.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, 5 big stars. Everything was perfect we couldn’t have asked for anything more, lovely friendly staff. Lovely restaurants nearby, safe to walk to. Excellent, thank you.
Stayed 4 nights in Mar 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

return visit

nice return visit--well worth it--staff very good
Stayed 5 nights in Feb 2025

10/10 Excellent

Gine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For staying in Knysna it is a perfect location: we had a room with a view over the lagoon, they offer breakfast, parking (which will cost 30ZAR extra per day). The staff was super friendly and helpful. you have a nice pool area. And you are right at the waterfront which is beautiful to walk around - or you can go for dining, boat tours.
Stayed 1 night in Feb 2025

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideale Lage

Das Hotel ist ideal an der Waterfront gelegen mit vielen Einkaufsmöglichkeiten und Restaurants in unmittelbarer Nähe
Stayed 6 nights in Jan 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Convenient location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting.
Stayed 1 night in Jan 2025

10/10 Excellent

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, very clean

Great location, quiet, close to restaurants, free parking beside the hotel, great buffet breakfast, heated pool
Stayed 2 nights in Dec 2024

10/10 Excellent

Torbjørn

Liked: Cleanliness, staff & service, property conditions & facilities

Flott hotel, sentrumsnært

Veldig fint opphold, rent rom, veldig hyggelig ansatte over alt på hotellet. God sikkerhet, nær waterfront i Knysna (2-3 minutter å gå) med mange gode resturanter. Trygg parkering på hotellets eiendom.
Stayed 3 nights in Nov 2024

8/10 Good

Paul

Liked: Staff & service, amenities, property conditions & facilities
Ww
Stayed 1 night in Nov 2024

6/10 Okay

Francesco

Liked: Cleanliness, staff & service
La struttura è piuttosto bella e la vista dalla camera sulla laguna è rilassante, colazione abbastanza varia anche se la qualità del cibo è media, il vero problema è il tetto della struttura che in caso di pioggia è molto rumoroso e genera problemi durante la notte
Stayed 1 night in Oct 2024

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ett bra hotell

Ett lite större hotell nära Waterfront. Trevliga rum, kändes rent och fräscht. Inte den bästa frukosten men i övrigt bra. Trevlig personal och lättillgänglig parkering mot en liten avgift.
Stayed 1 night in Oct 2024

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking, close to great dining options.
Stayed 2 nights in Oct 2024

8/10 Good

Dheeraj

Liked: Staff & service
Superb place by waterfront
Stayed 1 night in Jun 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service
Basic but good
Stayed 1 night in Oct 2024

6/10 Okay

Oliver

Liked: Staff & service
Aus den 70ern, Zimmer gut, Pool gut, Frühstück gut, Ambiente 80er
Stayed 2 nights in Mar 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Just love Knysna
Stayed 2 nights in Mar 2024

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