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Tru by Hilton Knoxville West Turkey Creek

2.5 star property
Hotel in Farragut with free breakfast and a fitness center

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Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Exterior
Desk, free WiFi, bed sheets
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
380 LOVELL ROAD, Farragut, TN, 37934

What's nearby

  • Tennova Hospitalist Group - 11 min walk - 0.6 miles
  • Turkey Creek Shopping Center - 12 min walk - 0.7 miles
  • Dead Horse Lake Golf Course - 4 min drive - 2.7 miles
  • Pellissippi State Community College - 8 min drive - 4.3 miles
  • West Town Mall - 8 min drive - 6.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Starbucks - ‬2 min drive

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel located in Knoxville West
Take advantage of free breakfast, a gym, and a business center at Tru by Hilton Knoxville West Turkey Creek. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Luggage storage, a front-desk safe, and an elevator
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers
  • Flat-screen TVs with cable channels
  • Heating and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Frequently asked questions

Is Tru by Hilton Knoxville West Turkey Creek pet-friendly?

Yes, Tru by Hilton Knoxville West Turkey Creek allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Knoxville West Turkey Creek?

Self parking is free at this property.

What time is check-in at Tru by Hilton Knoxville West Turkey Creek?

Check-in begins at 3:00 PM.

What time is check-out at Tru by Hilton Knoxville West Turkey Creek?

Check-out is at noon.

Where is Tru by Hilton Knoxville West Turkey Creek located?

Located in Knoxville West, this hotel is within 1 mi (2 km) of Tennova Hospitalist Group and Turkey Creek Shopping Center. Regal Pinnacle and Topgolf Knoxville are also within 2 mi (3 km).

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Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 323 out of 579 reviews
Rating 8 - Good. 116 out of 579 reviews
Rating 6 - Okay. 73 out of 579 reviews
Rating 4 - Poor. 38 out of 579 reviews
Rating 2 - Terrible. 29 out of 579 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to Stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in May 2025

10/10 Excellent

Melonie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Mechelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, professional, kind and responsive in a timely manner to the guests.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a bit of noise from the interstate but it did not bother me.
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Its a bit short on ammenities, which is unfortunate. However, the staff was helpful and the place was clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Very friendly and helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the cleanliness and that it is pet friendly. Pleasant staff, too. Was surprised by the temporary fee at check in. It did come off at checkout, so all is well.
Stayed 1 night in Apr 2025

6/10 Okay

Sharee

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
location was great for traveling through, I did not like the floors in the room, it was a fake hardwood type that didn't seem very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, slept like a rock
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel and reasonable rates!
Stayed 1 night in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
I wish Tru hotels had coffee machines in the rooms. This is the second Tru hotel I have stayed with in the last two weeks. Each had a stopper in the bathroom sink that didn’t work. Both were immaculate and staff was pleasant and welcoming.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Mar 2025

8/10 Good

Lance

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Really enjoyed the atmosphere of this accommodation - lively, upbeat, fun, inviting. The room was decent overall. However, the floors were somewhat sticky (maybe from the cleaning fluid they use?) and there were several maintenance issues that needed addressed such as loose towel/toilet paper racks, clogged sink, dirty shower tiles. Overall, we were content with our short stay, and the hotel staff did respond favorably to any concerns we had.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Wish they wouldn’t have put me in the closest room to the highway all the way at the end of the hall but seems to be the case often when booking though Expedia. The furthest room every time
Stayed 1 night in Feb 2025

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, amenities
The room smelled like wet dog which makes you feel as though the rooms are not freshly cleaned and the bedding isn’t clean. There was a lot of parking but few options for long spaces for cars with a trailer- which is what we needed. Upon arrival a woman was behind the counter saw us coming in the door and turned and quickly walked away. We acknowledged that was strange and we were left standing there for check in for over 40min. We called the hotel phone and no one surfaced ever. After 40 min a new man arrived through the back door just arriving for his shift. He did not acknowledge that we had been left alone in an unsupervised facility. Checked us in and we went to bed. I guess the woman wanted to leave and decided checking us in would slow down her exit. But the hotel was unstaffed for over 30 min
Stayed 1 night in May 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was comfortable and the staff and breakfast was great. However we had ants in the bathroom sink and wall.
Stayed 1 night in Nov 2024

10/10 Excellent

Travel

we would stay here again
Stayed 3 nights in Aug 2024

10/10 Excellent

Donniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was very friendly and courteous. The only thing was the fan in the bathroom didn’t work, other than that everything went well.
Stayed 2 nights in Jan 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interstate noise was constant. The Hotel itself was nice, and I liked the simple decor and plank flooring. Not having carpet is brilliant and more hygienic.
Stayed 2 nights in Jan 2025

10/10 Excellent

Darrin

Disliked: Staff & service
Tv with name was cool. Modern was nice. Just over all cleaning was lacking. Road noise. Front desk staff not really able to answer questions and just below average compared to other hotels. Posted 2 charges pending for room and 3 charges for some otheer charge. At the end oh the day.
Stayed 1 night in Mar 2025

10/10 Excellent

Elaina

Liked: Amenities
Excellent place to stay. The staff was great and helpful. Loved it! Will be back many more times.
Stayed 1 night in Oct 2024