Tru by Hilton Knoxville West Turkey Creek

2.5 star property
Hotel with free breakfast, near Turkey Creek Shopping Center

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Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Lobby
Exterior
Desk, free WiFi, bed sheets
Lobby
Located in the heart of Knoxville West, Tru by Hilton Knoxville West Turkey Creek offers a refreshing blend of comfort and convenience. Fuel up with free breakfast, stay connected with in-room WiFi, and unwind at the gym or business center - previous guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(33 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
380 LOVELL ROAD, Farragut, TN, 37934

What's nearby

  • Turkey Creek Shopping Center - 8 min walk - 0.4 miles
  • Tennova Hospitalist Group - 11 min walk - 0.6 miles
  • Dead Horse Lake Golf Course - 4 min drive - 2.7 miles
  • Pellissippi State Community College - 8 min drive - 4.3 miles
  • West Town Mall - 8 min drive - 6.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Cook Out - ‬2 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel near Turkey Creek Shopping Center
Take advantage of free breakfast, a gym, and a business center at Tru by Hilton Knoxville West Turkey Creek. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Luggage storage, a front-desk safe, and a 24-hour front desk
  • An elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with tubs or showers
  • Flat-screen TVs with cable channels
  • Heating and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Frequently asked questions

Is Tru by Hilton Knoxville West Turkey Creek pet-friendly?

Yes, Tru by Hilton Knoxville West Turkey Creek allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Knoxville West Turkey Creek?

Self parking is free at this property.

What time is check-in at Tru by Hilton Knoxville West Turkey Creek?

Check-in begins at 3:00 PM.

What time is check-out at Tru by Hilton Knoxville West Turkey Creek?

Check-out is at noon.

Where is Tru by Hilton Knoxville West Turkey Creek located?

Located in Knoxville West, this hotel is within a 15-minute walk of Tennova Hospitalist Group and Turkey Creek Shopping Center. Regal Pinnacle and Sir Goony’s are also within 2 mi (3 km).

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Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 367 out of 655 reviews
Rating 8 - Good. 123 out of 655 reviews
Rating 6 - Okay. 84 out of 655 reviews
Rating 4 - Poor. 45 out of 655 reviews
Rating 2 - Terrible. 36 out of 655 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the simplicity, but top notch quality of our tru hotel. The front desk gals were so incredibly flexible and understanding. All our needs we're met through them. Carla was incredible!!
Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were literally there long enough to sleep and get ready in the morning and leave, but the breakfast was good and everything was clean and comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

STERLING

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean safe fast food options nice staff quiet & easy parking
Stayed 1 night in Jun 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Very easy checkin. The only negative thing would be the towels were like sandpaper.
Stayed 1 night in Aug 2025

6/10 Okay

Cassie

Liked: Staff & service
Room was very small and tight. The wall mirror was damaged.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great! Even sent a message shortly after to make sure we got settled. We love staying at Tru!
Stayed 1 night in Jul 2025

2/10 Terrible

Melinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Bottom of shower door was covered in mold/mildew. Green and gross. Let them know it was there and our child is allergic to mold and they said they'd have someone clean it "tomorrow".... our checkout day. Knowing she had an allergy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Easy check in and check out.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and spacious. The blackout curtains worked perfectly. It was quiet. I really appreciated having access to coffee anytime I wanted as well. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Melonie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Nice Room
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, professional, kind and responsive in a timely manner to the guests.
Stayed 3 nights in Feb 2025

2/10 Terrible

ManiMekhala

Disliked: Cleanliness, staff & service
I was unable to check in on the first night due to delayed flights and the Verizon connection shortage made it difficult for me to notify them. I was still charged the full about even though I only stayed 2 nights instead of 3 and I booked a king and didn’t get that, they gave me a 2 queen.
Stayed 3 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Its a bit short on ammenities, which is unfortunate. However, the staff was helpful and the place was clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a bit of noise from the interstate but it did not bother me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient off the expressway for a quick stay while traveling.
Stayed 1 night in Apr 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was comfortable and the staff and breakfast was great. However we had ants in the bathroom sink and wall.
Stayed 1 night in Nov 2024

10/10 Excellent

Elaina

Liked: Amenities
Excellent place to stay. The staff was great and helpful. Loved it! Will be back many more times.
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location ,quiet enuff ,decent breakfast great place to start your day
Stayed 1 night in Aug 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was very friendly & helpful
Stayed 1 night in Feb 2024

2/10 Terrible

Phil

Not positive

Booked a room on the Hotels.com app. Arrived at hotel and was told at front desk “there was a glitch in the app, and there was no room available.” Front desk staff did not attempt to offer any kind of remedy to the situation other than advising me to handle the situation with customer service on my own.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was super clean and comfortable. It was easy to get to from the interstate.
Stayed 1 night in Mar 2023