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Quality Inn & Suites

2.0 star property
Hotel with free breakfast, in the vicinity of West Town Mall

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Exterior
1 bedroom, desk, blackout drapes, iron/ironing board
Exterior
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Single Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | 1 bedroom, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
309 N Peters Rd, Knoxville, TN, 37922

What's nearby

  • West Town Mall - 4 min drive - 3.7 miles
  • Turkey Creek Shopping Center - 6 min drive - 4.6 miles
  • Pellissippi State Community College - 7 min drive - 5.5 miles
  • University of Tennessee - 13 min drive - 10.4 miles
  • Neyland Stadium - 15 min drive - 12.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Culver's - ‬10 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cookout - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Main Event Entertainment - ‬8 min walk

About this property

Quality Inn & Suites

Hotel remodeled in 2025 and located near West Town Mall
Located close to Pellissippi State Community College, Quality Inn & Suites provides free full breakfast, laundry facilities, and a 24-hour gym. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Express check-out, an elevator, and a TV in the lobby
  • A water dispenser, a vending machine, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Shower/tub combinations and free toiletries
  • 50-inch TVs with premium channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Located in Knoxville West, this hotel is 3.5 mi (5.6 km) from West Town Mall and within 12 mi (20 km) of Pellissippi State Community College and University of Tennessee. World's Fair Park and Neyland Stadium are also within 12 mi (20 km).

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Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 35 reviews
Rating 8 - Good. 8 out of 35 reviews
Rating 6 - Okay. 9 out of 35 reviews
Rating 4 - Poor. 5 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a quick place for one night! Great location, easy to get to, many food options nearby and just worked out!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Apr 2025

6/10 Okay

Ralanda

Good price and location
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
It was great and very clean
Stayed 1 night in May 2025

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Good trip
Stayed 2 nights in Apr 2025

8/10 Good

Charise

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating to my needs and worked with me when I needed to depart early due to an urgent matter back home across the states. I would stay here again, but the drawbacks are that the windows didn't open so I wasn't able to get any fresh air into the musty smelling room and there was dust on some items. Overall, the stay was pleasant.
Stayed 3 nights in May 2025

6/10 Okay

Mark

Disliked: Cleanliness
Needed cleaning. Ok but not a hotel that I’d recommend. It was UTK’s graduation weekend. The price was ridiculously high, but it was one of the only available rooms in the area.
Stayed 1 night in May 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, under the beds have not been cleaned in a while as lots of dust and dirty Kleenex under the beds..gross…sink did not work (it was removed) in the kitchenette. Air conditioner was in its last legs and made some loud noises going on and off. Lighting was poor. Breakfast was poor… boxed eggs were a strange consistency .
Stayed 2 nights in Jul 2025

4/10 Poor

Connor

Disliked: Property conditions & facilities
Supposedly this location has been recently renovated and reopened one month ago. My room had two stink bugs. We had family staying at the same hotel in a separate room - their first room had bed bugs. Mild argument ensues with staff. Their second room had a stink bug as well.
Stayed 1 night in Apr 2025

6/10 Okay

Sirpa

Disliked: Amenities
I knew I wasn’t checking into Four Seasons. Room was clean, coffee was good in the morning. If water pressure in the shower is non-negotiable then you should probably pass. Staff was great and location was perfect but the hallways definitely smelled like smoke. In any case, for the purpose of this trip all my needs were met.
Stayed 1 night in Mar 2025

6/10 Okay

Angela

Disliked: Staff & service
Staff was not friendly upon checking in. Barely spoke to us. The 1st room had bedbugs. Staff denied. Got another room, however. It was fine. Bed was comfortable. Seemed clean. Won't be staying there again, though. Mostly because we were gaslit.
Stayed 1 night in Apr 2025

4/10 Poor

Salim

Stayed 2 nights in May 2025

8/10 Good

John

Stayed 1 night in Jun 2025

6/10 Okay

Douglas

Stayed 1 night in May 2025

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
This is an old building with new renovation. Very nice and beautiful rooms with new furniture. But there is a terrible smell of old age and dampness in the room because the air conditioning does not work when there are no tenants in the room, and the windows do not open. I had to sleep with the exhaust fan on all night to reduce this terrible smell a little. Yes, everything is painted and the furniture is new, but the building is old and smells terrible. Breakfast is super simple and cheap. I did not like it. The workers are not very friendly, although one of them gave me a quiet room away from the elevator. If I could open the window it would be perfect. But I am sensitive to smells and I can't stand the smell of old rooms. I think the price is high even taking into account the new renovation.
Stayed 1 night in May 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Friendly staff! Great location and easy to get to! Will definitely stay again next time I come and visit!!
Stayed 2 nights in Apr 2025

4/10 Poor

HANNA

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Amaurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Sandra

Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, room was amazingly clean, and the location is perfect!!! Would recommend, better than most places I've stayed at a similar price point. Iykyk.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rashaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025