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SureStay Hotel by Best Western Lenoir City

2.5 star property
Hotel in Lenoir City with free breakfast and a seasonal outdoor pool

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Photo gallery for SureStay Hotel by Best Western Lenoir City

Exterior
Exterior
Combined shower/tub, free toiletries, hair dryer, towels
Lobby
Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Smoking, Jetted Tub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Jetted bathtub
Shower/tub combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Jetted bathtub
Shower/tub combination
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

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Lobby

Econo Lodge

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  • Breakfast included
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About the neighborhood

Map
400 Interchange Park Dr, Lenoir City, TN, 37772

What's nearby

  • Fort Loudoun Hospital - 20 min walk - 1.1 miles
  • Avalon Golf and Country Club - 4 min drive - 3.0 miles
  • Lenoir City Park - 9 min drive - 4.5 miles
  • Turkey Creek Shopping Center - 12 min drive - 11.8 miles
  • Oak Ridge National Laboratory - 17 min drive - 11.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 28 min drive

Restaurants

  • ‪Ole Mexican Foods - ‬3 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Buddy's Bar-B-Q - ‬8 min walk
  • ‪Donna's Diner - ‬6 min drive

About this property

SureStay Hotel by Best Western Lenoir City

Property highlights
SureStay Hotel by Best Western Lenoir City provides amenities like free continental breakfast and laundry facilities. Stay connected with free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • A 24-hour front desk and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at SureStay Hotel by Best Western Lenoir City include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Knights Inn Hotel Lenoir City
Knights Inn Lenoir City
Lenoir City Ramada
Knights Inn Lenoir City Motel
Surestay By Best Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel
SureStay Hotel by Best Western Lenoir City Lenoir City
SureStay Hotel by Best Western Lenoir City Hotel Lenoir City

Frequently asked questions

Does SureStay Hotel by Best Western Lenoir City have a pool?

Yes, this property has a seasonal outdoor pool.

Is SureStay Hotel by Best Western Lenoir City pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Hotel by Best Western Lenoir City?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Lenoir City?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at SureStay Hotel by Best Western Lenoir City?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Lenoir City located?

Situated in Lenoir City, this hotel is 1 mi (1.6 km) from Fort Loudoun Hospital and 2.6 mi (4.2 km) from Avalon Golf and Country Club. Fort Loudoun Lake and Tennessee River are also within 6 mi (10 km).

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SureStay Hotel by Best Western Lenoir City Reviews

Reviews

6.6
Rating 10 - Excellent. 104 out of 438 reviews
Rating 8 - Good. 119 out of 438 reviews
Rating 6 - Okay. 68 out of 438 reviews
Rating 4 - Poor. 74 out of 438 reviews
Rating 2 - Terrible. 73 out of 438 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptionally clean and well-maintained. The staff were very friendly and helpful.
Stayed 8 nights in May 2025

10/10 Excellent

Christopher

Good rest
Stayed 1 night in May 2025

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Showers were hot and beds comfy. Amazing Indian restaurant in walking distance
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Hotel
Stayed 1 night in Mar 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Owner was walking around
Stayed 1 night in Apr 2025

8/10 Good

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
It was fine. Bed was great. TV didn't work but the owner came and got it working. I would have liked to have been downstairs, but no biggie. It was right across the street from good food and gas and close to where I needed to go. No frills, but that's ok. I just can't believe a little hotel room like that is $120 per night for 1 person. Oh well.
Stayed 1 night in May 2025

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Cleanliness
Filthy stained sheets. Were not changed. Took pictures to front desk. Ogferrd to move us. But
Stayed 1 night in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and this is a very nice economy hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Kyle

I was unable to stay there. The hotel called me half an hour or so after my reservation was paid to tell me that they gave it to someone that was there in the lobby. They were apologetic but I haven't seen a refund yet.
Stayed 1 night in Apr 2025

6/10 Okay

Natalie

Liked: Staff & service
The parking lot had trash, my bedding had burn holes in them.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night and will never return. The hotel is in desperate need of renovation—it has a noticeable odor, and the rooms are extremely outdated. I used the vending machine to buy a drink, inserted $5, and didn’t receive my change. When I brought it up to the front desk, the staff member was rude and simply gave me the manager’s number. I called the manager, but he was also dismissive, claiming the vending machines aren’t their responsibility and that he had no proof I actually put in $5. He then hung up on me. Completely unacceptable customer service.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy since I made the reservation to check in and cheap comparing other hotels around the area.
Stayed 3 nights in Jul 2024

4/10 Poor

Natalie

Reserved a non-smoking suite months ago. When checked in, we got a smoking suite. Another person in our party made reservations a week ago and was given a non smoking suite. Every night there was no hot water. Had to take a cold bath.
Stayed 3 nights in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Front desk staff was amazing. Will definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 6 nights in Jul 2022

2/10 Terrible

alexis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
place was awful. firstly started out by getting my room cancelled last minute for no reason and when calling them to figure out why they highly rude and wouldn’t let me speak and kept yelling at me and it wasn’t until i called the bigger hotel owners that attitudes were changed and things were straightened out. first day there was a roach in a light socket (we have pictures) showed the manager and he argued with us that it’s normal and they’re just coming in from the weather (it was just raining y’all are just dirty) and when asking the front desk people what they were going to do about it they just handed a can of bug spray the next morning a random man that claimed to be “room service” (highly unlikely) just walked into our room at 7:30 in the morning, same man stood outside in the corner for about an hour.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Consistent as I have stayed here many times. Most times there were things not available because of leaks, filters not being changed for heat, ac, etc. , but price is good.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room.
Stayed 1 night in Nov 2022

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room & service
Stayed 2 nights in Jul 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not much to share with Expedia about this property. It was just a nice place to rest my head after a trip to Ohio.
Stayed 1 night in Jul 2024

8/10 Good

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is good. 2 pm.
Stayed 1 night in Sep 2024