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Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

2.0 star property
Downtown Knoxville's blend of Southern hospitality and modern style creates a welcoming atmosphere where local cuisine and attentive service shine

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Photo gallery for Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Property amenity - Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel (Knoxville)
55-inch Smart TV with satellite channels, Netflix, streaming services - Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel (Knoxville)
View from property - Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel (Knoxville)
Premium bedding, desk, laptop workspace, blackout drapes - Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel (Knoxville)
View from property - Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel (Knoxville)
Hotel Cleo Knoxville, in the city's heart, blends Southern charm with modern comfort. Enjoy regional dishes at the restaurant, unwind with a drink at the bar, and use in-room WiFi to plan adventures. Guests love the staff's thoughtful service.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Housekeeping

Room options

View all photos for Signature Room, 1 King Bed, City View

55-inch Smart TV with satellite channels, Netflix, streaming services

Signature Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Queen Bed (View)

Premium bedding, desk, laptop workspace, blackout drapes

Luxury Suite, 1 Queen Bed (View)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 Queen Bed, City View

Premium bedding, desk, laptop workspace, blackout drapes

Romantic Suite, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 1 King Bed (View)

Premium bedding, desk, laptop workspace, blackout drapes

Executive Studio, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 Queen Bed (View)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Royal Suite, 1 Queen Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Downtown Knoxville, a neighborhood in Knoxville, is home to Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel. Tennessee Theatre and Bijou Theater are local landmarks, and some of the area's activities can be experienced at Regal Riviera and Maple Hall. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena. Visit our Knoxville travel guide
Map
428 South Gay St, Knoxville, TN, 37902

What's nearby

  • Market Square
    Market Square
    1 min walk - 0.1 miles
  • Shop, eat, drink, walk, and enjoy down town Knoxville. #history
    Tennessee Theatre
    2 min walk - 0.1 miles
  • a stunning autumn landscape at World's Fair Park with a pool with blue water surrounded by red and yellow autumn trees and lush green trees and plants with a red sky at sunset in Knoxville
    World's Fair Park
    7 min walk - 0.4 miles
  • Bijou Theater
    5 min walk - 0.3 miles
  • Knoxville Convention Center
    6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS)
    21 min drive

Restaurants

  • Nama Sushi Bar - Downtown Knoxville
    1 min walk
  • Tupelo Honey
    3 min walk
  • Downtown Grill & Brewery
    1 min walk
  • K Brew
    2 min walk
  • Clancy's Tavern & Whiskey House
    2 min walk

About this property

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Hotel near University of Tennessee
Close to Knoxville Convention Center and Neyland Stadium, Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel provides a bar, a restaurant, and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Valet parking (surcharge), concierge services, and an elevator
  • A 24-hour front desk, a vending machine, and coffee/tea in the lobby
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel have thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers and shampoo
  • 55-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 35 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lilou
  • Lilou

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Elevator (42 inch wide door)
  • Grab bar in bathtub
  • Grab bar in shower
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 35 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Hotel Cleo
Hotel Cleo Knoxville
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Hotel

Frequently asked questions

Is Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for USD 35 per day.

What time is check-in at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Check-out is at 11:00 AM.

Where is Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel located?

Located in Downtown Knoxville, this hotel is within a 15-minute walk of Maple Hall, University of Tennessee, and Knoxville Convention Center. Regal Riviera and Market Square are just steps away.

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Reviews

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Reviews

9.8

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 104 out of 117 reviews
Rating 8 - Good. 8 out of 117 reviews
Rating 6 - Okay. 2 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 0 out of 117 reviews

Reviews

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Excellent location. Would highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was extremely helpful and nice. Beautiful rooms and property.
Stayed 1 night in Feb 2025

10/10 Excellent

J.M.

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and it was a wonderful stay. The hotel is beautiful.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very good facility and location.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

This place is incredible and we will be coming back. The rooms are great and the restaurant and drinks were outstanding.
Stayed 2 nights in May 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, room was very charming and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this unique hotel! Perfect location !
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Great place! The bar at the restaurant fantastic as well! Great decor! 👍
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staycation Option

Beautiful new hotel in downtown Knoxville. Excellent staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Beautiful romantic room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful rooms

One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.
Stayed 1 night in Apr 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful.
Stayed 1 night in Mar 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique rooms, comfortable beds nice pillows. Everything was very clean. We enjoyed our time.
Stayed 1 night in Jun 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet Hotel

We were just in town one night on our way elsewhere. It was fun to explore the area around the hotel, though it was not very much. The food was awesome! the hotel is very romantic and old.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cleo had a wonderful esthetic and charm. Lobby and room were beautifully decorated as well as very clean. Great stay! We will return.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, beautiful rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Beth

Staff is friendly and accommodating. Hotel is brand new and beautiful. Rooms are first class.
Stayed 1 night in Feb 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely like being in a European hotel. Absolutely recommend if you want intimacy and an elegant environment.
Stayed 1 night in Aug 2024

10/10 Excellent

Kassy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our new favorite spot! Everything from the staff to the room to the complementary breakfast and the sweet little French restaurant in the back. We will be back for sure!
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll be back

Great boutique hotel. Service was excellent. The room was very elegant.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute and great location! Felt like we were transported to France
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is super clean and new. Staff are very pleasant and where readily available when needed. High end luxury in the center of Knoxville with plenty around to do. Can’t wait to come back, the Presidential Suite is top notch!
Stayed 1 night in Jul 2024

10/10 Excellent

Dagny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite little hotels I’ve stayed in! I loved the French vibe and all the luxurious details for the cost of staying! Great linens, towels, robe and beautiful historic property. 10/10 for me.
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Hotel Cleo was absolute perfection. Our room was so lovely, the bed was comfortable, the shower was fantastic. It was quiet and relaxing, which is exactly what we wanted to celebrate my husband’s birthday. The location is great as well—so many restaurants and shops within easy walking distance. We will definitely be back!
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable and beautiful room. Pristine. Very centrally located, so it was easy to walk around the Knoxville downtown area.
Stayed 2 nights in Mar 2024