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Hilton Knoxville

3.5 star property
Downtown Knoxville combines Southern hospitality with urban convenience, where delicious regional cuisine meets easy access to the city's best attractions

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Photo gallery for Hilton Knoxville

Alfresco dining, open daily - Hilton Knoxville (Knoxville)
Property video
Breakfast, lunch, dinner served; southern cuisine - Hilton Knoxville (Knoxville)
Reception - Hilton Knoxville (Knoxville)
65-inch LCD TV with satellite channels, TV, pay movies - Hilton Knoxville (Knoxville)
Located near the University of Tennessee, Hilton Knoxville offers a cozy firepit and Southern comfort food at Marble City Kitchen. Enjoy meals from breakfast to dinner, free WiFi, bike rentals for exploring Neyland Stadium, and convenient dry cleaning services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Parlor, King Murphy Bed and Sofa Bed

Parlor, King Murphy Bed and Sofa Bed | Living area | 65-inch LCD TV with satellite channels, TV, pay movies

Parlor, King Murphy Bed and Sofa Bed

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room,1 King Bed Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room,1 King Bed Accessible, Bathtub

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible (Roll-in Shower)

Room, 1 King Bed Accessible (Roll-in Shower) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Multiple Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, Multiple Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed, City View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 King Bed, City View

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed

9.0 out of 10
Wonderful
(152 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(178 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

In the entertainment district, Hilton Knoxville is in Downtown Knoxville, a walkable area in Knoxville with good shopping. Market Square and Bearden Antique Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore High Ground Park and Ijams Nature Center. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena. Guests love the hotel's central location. Visit our Knoxville travel guide
Map
501 W Church Ave, Knoxville, TN, 37902

What's nearby

  • Tennessee Theatre
    Tennessee Theatre
    3 min walk - 0.2 miles
  • Market Square
    Market Square
    3 min walk - 0.2 miles
  • a stunning autumn landscape at World's Fair Park with a pool with blue water surrounded by red and yellow autumn trees and lush green trees and plants with a red sky at sunset in Knoxville
    World's Fair Park
    4 min walk - 0.3 miles
  • Knoxville Convention Center
    3 min walk - 0.2 miles
  • Sunsphere Tower
    4 min walk - 0.3 miles

Getting around

  • McGhee Tyson Airport (TYS)
    18 min drive

Restaurants

  • J.C. Holdway
    3 min walk
  • The Market Cafe
    1 min walk
  • Tupelo Honey
    4 min walk
  • The French Market Creperie
    2 min walk
  • Nama Sushi Bar - Downtown Knoxville
    5 min walk

About this property

Hilton Knoxville

Hotel near University of Tennessee
Close to Knoxville Convention Center and Neyland Stadium, Hilton Knoxville provides a terrace, a firepit, and a coffee shop/cafe. The on-site southern cuisine restaurant, Marble City Kitchen, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.
Additional perks include:
  • A seasonal outdoor pool
  • Valet parking (surcharge), express check-out, and express check-in
  • A ballroom, a TV in the lobby, and concierge services
  • Outdoor furniture, multilingual staff, and an elevator
  • Guest reviews say great things about the dining options, central location, and helpful staff
Room features
All 320 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 65-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 37 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited onsite valet and self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Firefly
  • Marble City Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 37.00 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Frequently asked questions

Does Hilton Knoxville have a pool?

Yes, this property has a seasonal outdoor pool. The pool will be closed during the winter.

Is Hilton Knoxville pet-friendly?

Yes, Hilton Knoxville allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 37.00 per night. Valet parking is available for USD 40.00 per night. Limited spots are available.

What time is check-in at Hilton Knoxville?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Knoxville?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Knoxville located?

Located in Downtown Knoxville, this hotel is within a 5-minute walk of St. John's Episcopal Cathedral and Knoxville Convention Center. University of Tennessee and Neyland Stadium are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Knoxville Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1143 out of 1962 reviews
Rating 8 - Good. 419 out of 1962 reviews
Rating 6 - Okay. 242 out of 1962 reviews
Rating 4 - Poor. 89 out of 1962 reviews
Rating 2 - Terrible. 69 out of 1962 reviews

Reviews

Verified

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff! Clean rooms and a great restaurant plus a Starbucks on site!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, amenities
Great location rooms are basic but Starbucks in lobby and outdoor fire pit area are bonus
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Raphael

This hotel was clean and perfect for my work trip
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, quiet, central hotel. Enjoyed outdoor fire pit and downstairs Starbucks. Would recommend this hotel to anyone staying in Knoxville who needs to be walking distance to everything.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great from Check-in to check-out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JOHN N

Liked: Cleanliness, amenities
Good downtown location. Nice restaurant attached.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mary Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, kind staff, great location to walk to downtown Knoxville and quick drive to UT
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was courteous. We also enjoyed having the Starbucks available inside the hotel!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brit

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff is friendly, room is clean and comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ekaterina

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very cozy, friendly staff, very clean.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, the breakfast was excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and beds were clean an comfy Nice rested night.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a great location. Would definitely stay there again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

christina

Liked: Cleanliness, amenities, property conditions & facilities
The staff were kind and helpful. The hotel was clean quiet, and convenient.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a safe area
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

WANDA

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location in downtown Knoxville. Staff was very friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Julie

Liked: Cleanliness, staff & service
The property is a bit dated, but in a good location. The parking structure seems a bit unsafe at night if you self park.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chanoah

Liked: Cleanliness, amenities, property conditions & facilities
The stay was wonderful and the staff was beyond helpful!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great stay and great location. Bartender was great as well.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , courteous staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, beds were comfortable and staff was great!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
The staff was very helpful, and the rooms were not bad. The location is great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Cynthia

Very clean and the staff was wonderful and very helpful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service
Great location. Comfortable bed.
Stayed 2 nights in Nov 2025