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Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
Downtown Knoxville's perfect basecamp near Neyland Stadium, where travelers can grab a bike and explore the city's charming streets and hidden gems

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Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby - Cumberland House Knoxville, Tapestry Collection by Hilton (Knoxville)
Bar (on property) - Cumberland House Knoxville, Tapestry Collection by Hilton (Knoxville)
Lobby - Cumberland House Knoxville, Tapestry Collection by Hilton (Knoxville)
42-inch LCD TV with satellite channels, TV, pay movies - Cumberland House Knoxville, Tapestry Collection by Hilton (Knoxville)
View from room - Cumberland House Knoxville, Tapestry Collection by Hilton (Knoxville)
Cumberland House Knoxville, Tapestry Collection by Hilton, is in downtown's heart. It offers dry cleaning/laundry services, a 24-hour gym, meals at Tussie Mussie restaurant, a bar, and high-speed WiFi. Bike rentals and Neyland Stadium are easily accessible.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 58 of 58 rooms

View all photos for 1 King Bed Guest Room

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed Guest Room

  • Sleeps 2

View all photos for 1 King Peloton Wellness Room With Therabody

Combined shower/tub, free toiletries, hair dryer, towels

1 King Peloton Wellness Room With Therabody

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2

Deluxe Room

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Balcony

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(47 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

42-inch LCD TV with satellite channels, TV, pay movies

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

42-inch LCD TV with satellite channels, TV, pay movies

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

View from room

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

View from room

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

View from room

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 KING MOBILITY ACCESSIBLE W/ROLL IN SHOWER

Premium bedding, in-room safe, desk, blackout drapes

1 KING MOBILITY ACCESSIBLE W/ROLL IN SHOWER

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Accessible, Bathtub

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed

  • Sleeps 2

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4

View all photos for Room, 1 King Bed (Peloton)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Peloton)

  • Sleeps 2

View all photos for 1 King Bed Deluxe Room

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed Deluxe Room

  • Sleeps 2

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Peloton)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite With 1 King Bed, Balcony, Bathtub-Mobility Accessible

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And Balcony-Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite With Balcony

  • Sleeps 4

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Studio Suite

  • Sleeps 3

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Studio Suite-Hearing Accessible

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4

View all photos for 1 King Bed 1 Bedroom Balcony Suite

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed 1 Bedroom Balcony Suite

  • Sleeps 3

View all photos for 1 King Mobility Accessible with Bathtub

Premium bedding, in-room safe, desk, blackout drapes

1 King Mobility Accessible with Bathtub

  • Sleeps 2

View all photos for 1 King Mobility/Hearing Accessible With Roll-In Shower

Premium bedding, in-room safe, desk, blackout drapes

1 King Mobility/Hearing Accessible With Roll-In Shower

  • Sleeps 2

View all photos for 1 King Peloton Wellness Rm

Combined shower/tub, free toiletries, hair dryer, towels

1 King Peloton Wellness Rm

  • Sleeps 2

View all photos for 1 King Studio Suite Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

1 King Studio Suite Hearing Accessible

  • Sleeps 3

View all photos for 2 Queen Beds Mobility Accessible With Bathtub

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4

View all photos for 1 King Bed Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed Hearing Accessible

  • Sleeps 2

View all photos for 1 King Bed Studio Suite

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed Studio Suite

  • Sleeps 3

View all photos for 2 Queen Beds Guest Room

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds Guest Room

  • Sleeps 4

View all photos for 2 Queen Beds Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds Hearing Accessible

  • Sleeps 4

About the neighborhood

Located in Downtown Knoxville, a neighborhood in Knoxville, Cumberland House Knoxville, Tapestry Collection by Hilton is in the entertainment district and in a provincial park. Knoxville Museum of Art and East Tennessee History Center are cultural highlights, and travelers looking to shop may want to visit Market Square and Bearden Antique Mall. Check out an event or a game at Neyland Stadium, and consider making time for Knoxville Zoo, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Knoxville travel guide
Map
1109 White Ave, Knoxville, TN, 37916

What's nearby

  • The Hill at the University of Tennessee in Knoxville, Tennessee.
    University of Tennessee
    1 min walk - 0.1 miles
  • a stunning autumn landscape at World's Fair Park with a pool with blue water surrounded by red and yellow autumn trees and lush green trees and plants with a red sky at sunset in Knoxville
    World's Fair Park
    5 min walk - 0.3 miles
  • Market Square
    Market Square
    9 min walk - 0.5 miles
  • Sunsphere Tower
    4 min walk - 0.3 miles
  • Knoxville Convention Center
    6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS)
    17 min drive

Restaurants

  • Chaiyo Thai & Sushi Bar
    4 min walk
  • Starbucks at Student Union
    10 min walk
  • J.C. Holdway
    10 min walk
  • The Market Cafe
    10 min walk
  • The Hill
    6 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Hotel near University of Tennessee
Close to Knoxville Convention Center and Neyland Stadium, Cumberland House Knoxville, Tapestry Collection by Hilton provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site American cuisine restaurant, Tussie Mussie, offers breakfast, dinner, and kids' meals. Free in-room WiFi and conference space are available to all guests.
You'll also find perks like:
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Express check-out, a vending machine, and a 24-hour front desk
  • Wedding services, a gift shop, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 130 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 for adults and USD 4 to 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4 to 25 for adults, and USD 4 to 25 for children
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

Is Cumberland House Knoxville, Tapestry Collection by Hilton pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 45 per day.

What time is check-in at Cumberland House Knoxville, Tapestry Collection by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Cumberland House Knoxville, Tapestry Collection by Hilton?

Check-out is at 11:00 AM.

Where is Cumberland House Knoxville, Tapestry Collection by Hilton located?

Located in Downtown Knoxville, this hotel is within a 15-minute walk of University of Tennessee, Knoxville Convention Center, and Neyland Stadium. World's Fair Park and Sunsphere Tower are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 738 out of 1004 reviews
Rating 8 - Good. 154 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay if you’re touring UT
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obsessed with this place! Great location, clean, amazing friendly staff!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness
Rooms were clean and staff was friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, beautiful hotel itself with really nice decorating and very friendly staff. I do wish there was a free or reduced parking option nearby because having to valet every night did get a bit expensive.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Lani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Valet guys were super friendly and helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Laura

Wonderful view!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness
Excellent, great location and staff. Walking distance to UT campus. Hotel lobby is beautiful, rooms are spacious. Overall great design and vibe. Will be back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kendall

Very comfortable bed, great location. Very clean hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The staff was attentive, nice, the place smelled fantastic, the rooms were quiet and clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
very nice and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room and bed. Nice bar and restaurant. Very clean room and friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Very cute hotel. Good vibe friendly staff! Room was clean and comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Franklin

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time even though for only a night. The valet was excellent and check in was so easy. Loved the room as well.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Nice bed and great shower room was clean. Construction next door was very unpleasant
Stayed 1 night in Jan 2026
Verified

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities
One of the nicest places to stay for UTK parents. Clean rooms, great bathrooms and close to campus. If I have one complaint it is that on a weekend day where sports would be on TV, the hotel bar is closed until 4pm. Otherwise, we try to stay here every time.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was outstanding, the staff was excellent, especially the bartender. I would highly recommend Cumberland House in Knoxville, Tennessee. GO VOLS
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Catie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly walkable city and wonderful location for the things we were there to do. Once we were parked, we never had to return to our car once. Absolutely perfect place to stay.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Ana Maria

Great location and property
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lashondra

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony scenic view was amazing. First time in Knoxville and I enjoyed every second of the day. The rooms were clean and comfortable. The staff was very polite, Joanna. I had the suite and it felt like my apartment.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a nice property near the UT campus. The room and bathroom are clean and modern, which was great for our two-day stay. We enjoyed the restaurant as the staff was attentive, bar tender was friendly, and the food was good. The only issue I had with the property was the high valet charge of $40/night. We stayed on a weekend and were instructed by the front desk that there was not self-parking option and valet was mandatory. I spoke to the reception about this and they tried to explain it but as an out-of-town guest, it would have been nice if the reception desk was more transparent with parking options, as this is a sign that a place truly cares about its guests, instead of gouging them for $40/night for parking. This is Knoxville and there are plenty of low cost parking areas, including a garage that is an 8-10 walk. Based on the valet charges, this will not be my first choice when staying in Knoxville.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities
Room was great and staff was courteous. The lobby and bar area is very nice and super convenient to local attractions. However they are doing construction on hotel or building next-door and they started at 6 AM Saturday morning. Our room was on the back corner of the building so we heard everything And very difficult to sleep.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shubhang

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located and charming property. Check-in and check-out were smooth, and the staff were courteous and helpful. Overall, a very comfortable stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kurt

Liked: Property conditions & facilities
The rooms were comfortable & quiet.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff was great, location is perfect, and my requests were accomadated without question. This hotel is fantastic, very cool inside and out, and right across the street from the Worlds Fair Park & Downtown Knoxville. Our room with the Balcony was Perfect, couldn't ask for a better nighjt view or Sunrise over the river anywhere! Walked anywhere we needed to go and access to Campus, South & West Knoxville were very easy & within a few minutes drive. We'll definitely stay again next trip.
Stayed 3 nights in Oct 2025