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Comfort Inn & Suites Knoxville West

2.5 star property
Travelers find comfort at this Knoxville West hotel with a cozy lobby fireplace, energizing gym, and attentive staff for a seamless stay.

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Photo gallery for Comfort Inn & Suites Knoxville West

Lobby - Comfort Inn & Suites Knoxville West (Knoxville)
Premium bedding, desk, blackout drapes, iron/ironing board - Comfort Inn & Suites Knoxville West (Knoxville)
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed) | Premium bedding, desk, blackout drapes, iron/ironing board - Comfort Inn & Suites Knoxville West (Knoxville)
Free daily continental breakfast - Comfort Inn & Suites Knoxville West (Knoxville)
Lobby - Comfort Inn & Suites Knoxville West (Knoxville)
Located near the University of Tennessee, Comfort Inn & Suites Knoxville West offers free continental breakfast, a manager's reception, cozy lobby fireplace, dry cleaning/laundry services, and in-room WiFi. Guests consistently praise the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

A hotel room with a bed, a blue sofa, a small table, and two lamps.

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a door leading to a hallway.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a TV, and a door.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Bearden, a neighborhood in Knoxville, Comfort Inn & Suites Knoxville West is in a shopping district and near theme parks. Crescent Bend House & Gardens and Three Rivers Rambler are cultural highlights, and some of the area's attractions include Colston Center for the Performing Arts and World's Fair Park. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena. Visit our Knoxville travel guide
Map
7737 Kingston Pike, Knoxville, TN, 37919

What's nearby

  • West Town Mall
    West Town Mall
    1 min walk - 0.1 miles
  • The Hill at the University of Tennessee in Knoxville, Tennessee.
    University of Tennessee
    9 min drive - 9.6 miles
  • Regal Cinebarre West Town Mall
    6 min walk - 0.4 miles
  • Regal Downtown West
    16 min walk - 0.9 miles
  • West Hills Tennis Center
    18 min walk - 1.0 mile

Getting around

  • McGhee Tyson Airport (TYS)
    22 min drive

Restaurants

  • Raising Cane's Chicken Fingers
    5 min walk
  • Chick-fil-A
    7 min walk
  • King Gyro
    8 min walk
  • The Cheesecake Factory
    9 min walk
  • Loco Burro
    9 min walk

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
7.4 out of 10, Good, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Comfort Inn & Suites Knoxville West have a pool?

Yes, this property has a seasonal outdoor pool.

Is Comfort Inn & Suites Knoxville West pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites Knoxville West?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Inn & Suites Knoxville West?

Check-out is at 11 AM.

Where is Comfort Inn & Suites Knoxville West located?

Located in Bearden, this hotel is within a 15-minute walk of West Town Mall and Regal Cinebarre West Town Mall. Regal Downtown West and West Hills Tennis Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn & Suites Knoxville West Reviews

7.8

Good

7.8

Cleanliness

9.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

Reviews

Verified

6/10 Okay

Amanda

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Amazing breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Rooms was clean and spacious. Early breakfast was helpful.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Zach

Liked: Cleanliness, staff & service, amenities
Called to confirm I could check in early. Waited for ~15min in the lobby before anyone showed up to assist me. Bed was comfortable but unfortunately the room smelled very damp. Reading lamp, regular light, and outlets on one side of my bed did not function correctly. AC was cold which was appreciated.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness
Clean, well tended breakfast!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, relaxing room. Courteous staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness
Room was clean. Staff was pleasant. Breakfast was ok
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Kody

Disliked: Cleanliness, amenities, property conditions & facilities
Room and hotel not very well up kept. breakfast was good
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, amenities
Nice staff and good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ryley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great & the breakfast was really good.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, amenities
Everything was great. Comfy beds and great breakfast. It could use some updating though.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff and fitness area was open this time.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
I love the spaciousness of the room, comfortable beds & very clean. The continental breakfast was great!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast good. Clean room. Nice staff
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Diana

Staff were good, we felt safe and shopping/restaurants within walking distance.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was full of mold. Bathroom had even more mold. Zero water pressure. No bathroom vent. Staff was super nice and friendly. A/c worked great, which is why we didn’t complain. Would we stay again? No but it worked for time being.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly. Room nextdoor was noisy both nights but that’s not the hotels fault. Breakfast was good also. Sad to see that ice makers were out of order on 3 floors and restroom on first floor was also out of order. Just some things that need to be fixed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Amenities
Very clean, staff was friendly and helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hot breakfast with many choices including a red velvet waffle! Room clean. The staff were friendly. Overall a very nice stay.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Michael

Liked: Staff & service, room comfort
Clean room and hot breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very kind and helpful. The location is perfectly situated off the interstate and across the street from the mall for easy shopping and eats. Affordable rates with a pleasant stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, was was good with a few options and the staff were very friendly and nice.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and well kept rooms and great breakfast
Stayed 1 night in Jun 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed comforter was ripped, only 2 hangers in closet and no luggage rack. 2 drawers. The gym was not in use and some of the ice machines. The rugs were stained throughout all the halls. The breakfast manager yelled openly at his staff regarding closing exactly at 9:00. The coffee was watered down. Bed was comfortable. Tv worked ac / heat worked.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jennie E

Liked: Cleanliness, staff & service, amenities
The room was fine. The woman at the front desk was very pleasant. Lobby was clean. Our only concern was that it appeared since the weather was FREEZING outside there were several street people staying in the motel. Several appeared to be under the influence. We stayed in our room for the evening.
Stayed 1 night in Jan 2026