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Candlewood Suites Knoxville Airport-Alcoa by IHG

2.5 star property
Hotel in Alcoa with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Candlewood Suites Knoxville Airport-Alcoa by IHG

Studio Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes
BBQ/picnic area
Exterior
Exterior
Full-size fridge, microwave, stovetop, dishwasher
Candlewood Suites Knoxville Airport-Alcoa offers a home base for travelers with free in-room WiFi and dry cleaning services. The 24-hour gym and business center fit any schedule, and the seasonal outdoor pool is perfect for unwinding.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking available
  • Pool
  • Gym
  • Pet friendly

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 2 Double Beds, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility) | 1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area) | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Living Area)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 33 sq m
  • 5 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
176 Cusick Road, Alcoa, TN, 37701

What's nearby

  • Capitol Theatre - 8 min drive - 5.1 miles
  • Maryville College - 9 min drive - 5.8 miles
  • Foothills Mall - 9 min drive - 6.2 miles
  • Cades Cove Museum - 10 min drive - 6.4 miles
  • Blount County Historical Museum - 10 min drive - 6.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 5 min drive

Restaurants

  • ‪Ruby Tuesday - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Swig - ‬4 min drive
  • ‪Starbucks - ‬3 min walk
  • ‪Kickback Jack’s - ‬4 min drive

About this property

Candlewood Suites Knoxville Airport-Alcoa by IHG

Hotel near the airport
Take advantage of a free roundtrip airport shuttle, a library, and dry cleaning/laundry services at Candlewood Suites Knoxville Airport-Alcoa by IHG. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Barbecue grills, a banquet hall, and laundry services
  • An elevator, a computer station, and luggage storage
  • 1 meeting room, a TV in the lobby, and a 24-hour front desk
Room features
All 81 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels and DVD players
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

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  • Free airport shuttle
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 420 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
3 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 10 per day
  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Airport-Alcoa Knoxville
Candlewood Suites Knoxville Airport-Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel
Candlewood Suites Knoxville Hotel
Candlewood Suites Knoxville
Candlewood Suites Knoxville Airport Alcoa
Candlewood Suites Knoxville A

Frequently asked questions

Does Candlewood Suites Knoxville Airport-Alcoa by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:30 AM–9:00 PM.

Is Candlewood Suites Knoxville Airport-Alcoa by IHG pet-friendly?

Yes, Candlewood Suites Knoxville Airport-Alcoa by IHG allows pets (limit 3 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Candlewood Suites Knoxville Airport-Alcoa by IHG?

Extended parking is available for USD 10 per day.

What time is check-in at Candlewood Suites Knoxville Airport-Alcoa by IHG?

Check-in start time: 3 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Knoxville Airport-Alcoa by IHG?

Check-out is at 11:00 AM.

Does Candlewood Suites Knoxville Airport-Alcoa by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Candlewood Suites Knoxville Airport-Alcoa by IHG located?

Situated near the airport, this hotel is 3 mi (4.8 km) from Covenant Health and within 6 mi (10 km) of Meigs Falls and Fort Loudoun Lake. Palace Theater and Capitol Theatre are also within 6 mi (10 km).

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Candlewood Suites Knoxville Airport-Alcoa by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 305 out of 601 reviews
Rating 8 - Good. 161 out of 601 reviews
Rating 6 - Okay. 74 out of 601 reviews
Rating 4 - Poor. 42 out of 601 reviews
Rating 2 - Terrible. 19 out of 601 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room.
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable but the kitchen drawers were broken. The property has seen better days but it’s definitely worth the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quiet, clean and shuttle to the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, I received quick service when s couple of light bulbs needed to be changed, and the room setup and amenities were unique including a full-size refrigerator, dishwasher, and a 2- burner, smooth top stove on the kitchen area counter. I would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff!!
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid spot to stay near the airport
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and functional, but upon check-in there were a few trash bags outside one of the rooms in the hallway.
Stayed 1 night in Sep 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchenette room with everthing you need,very surprised there was everything, would not hesitate to stay there again
Stayed 2 nights in Mar 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, room comfort

Strange noises

Nice room, loved the kitchenette! There were strange noises coming from the room above us both nights. Can’t imagine what it was.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm local, but due to snow, I decided to stay at the airport. Nice clean room, comfortable bed. Friendly staff. Transportation to the airport was on-time, extended parking was very affordable.
Stayed 1 night in Feb 2025

8/10 Good

Shannon

Liked: Staff & service, room comfort

Great place to stay

Room was great. Hotel halls were dirty from pipeline workers staying there also. The staff was super nice and lobby was clean. Overall was great. We always stay here because we have never had any issues. Its safe and very well lit outside. It always provides the comfronts of home.
Stayed 1 night in Jan 2025

10/10 Excellent

Velola

Liked: Cleanliness, staff & service, property conditions & facilities
We were really impressed with the quality and price for this stay. We definitely would suggest it to others.
Stayed 1 night in Jul 2023

8/10 Good

Pamela

Liked: Room comfort
Disliked: Cleanliness

Could use more cleaning.

Room was nice. Floor was in need of vacuuming. Hall was always in need of vacuuming. Mostly due to construction workers coming in and out. There was a lot of people hanging out in cars in the parking lot for hours. And guy’s working on cars in the parking lot.
Stayed 6 nights in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been very helpful with questions I had.
Stayed 8 nights in Jun 2024

4/10 Poor

Jud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of dogs barking. Had to go downstairs to tell people to turn off loud music after they had been ask twice to turn it down by staff
Stayed 1 night in Mar 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Normally I would not comment if only 1-2 issues, but several items (maintenance related mostly) did need addressed... First, on the positive side: room decor was modern & lovely; the bed was very cozy... a bag of trash had been left under the kit sink, along with a drink in the fridge; #2) the glass in bathroom wasn't wrapped and when I inspected it closer, it had obvious residue of having been used; #3) the ice machine in freezer didn't work; #4) the mini microwave smelled like it might be close to catching fire when ran only 1 minute in am to warm coffee; and finally #5) the room I was given was directly across from guest laundry and the noise of the door latching as people accessed the area was somewhat annoying, although I tried to buffer the noise by placing a rolled towel along door base and slept with ear plugs. (I know to request a quieter room location in the future!) *items#1-3 were reported to the front desk attendant upon departure.
Stayed 1 night in Aug 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All and all was pretty good. Only complaint was our suite with kitchen had no hot water coming out of the sink. We delt with it, shower and bathroom sink had hot water 💧 😅
Stayed 7 nights in Aug 2024

6/10 Okay

Danilo

Mediocre hotel for the price.

These days with most hotels providing breakfast, we were surprised to find out this hotel did not. In fact, I'm not sure why I chose this hotel. It's in a poor location and access to our room was very limited because of the way it's built right up next to another hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

Virginia A

Disliked: Cleanliness
It was filthy
Stayed 1 night in Nov 2023

4/10 Poor

Cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
I thought this was gross, it smelled awful. I would not stay there.

6/10 Okay

John

Liked: Staff & service, amenities
2nd floor smelled like people were smoking,
Stayed 2 nights in Sep 2022

6/10 Okay

Angela

The property was ok. Didn’t like the fact that housekeeping will only clean after you have stayed 7 nights. That seems unsanitary. Also, if you needed fresh towels you had to walk them to the front desk to get new ones, that wasn’t cool either. Room could have been cleaner also. What I did like was the location, free shuttle and the set up of the room. Not sure I would stay there again.
Stayed 3 nights in Mar 2023

6/10 Okay

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and big, with cook top, full refrigerator, microwave and coffee machine, sink. The thermostat did not work but the window AC unit worked fine. The shower was nice but I ran out of hot water before a regular length shower ended. I was on the 2nd floor and literally, all night long, it sounded like the people above me were moving furniture. At one point, something hit the floor so hard it sounded like somebody dropped a barbell. I could hear a child running back and forth across the floor. It went on from 10 pm to 2 am, when I had to get up to catch an early flight. I did not complain to the desk as it wasn’t their fault. I used their hotel parking and their shuttle to and from the airport. The hotel's shuttle was on time and extremely convenient, and cheaper than airport parking. I highly recommend this hotel for taking trips out of Knoxville airport. Just make sure you get a room on the third floor.
Stayed 1 night in Jan 2025

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