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Best Western Knoxville Suites - Downtown

2.5 star property
Hotel in Knoxville with free breakfast and a fitness center

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Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Indoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Eco-friendly toiletries
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
5317 Pratt Rd, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 2 min drive - 1.3 miles
  • Knoxville Convention Center - 6 min drive - 5.6 miles
  • University of Tennessee - 7 min drive - 5.8 miles
  • Neyland Stadium - 8 min drive - 6.4 miles
  • Knoxville Zoo - 10 min drive - 7.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Best Western Knoxville Suites - Downtown

Hotel near University of Tennessee
Take advantage of free full breakfast, a grocery/convenience store, and laundry facilities at Best Western Knoxville Suites - Downtown. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks include:
  • An indoor pool
  • Free self parking
  • Multilingual staff, luggage storage, and a front-desk safe
  • A vending machine, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 58 rooms feature comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

Does Best Western Knoxville Suites - Downtown have a pool?

Yes, this property has an indoor pool.

Is Best Western Knoxville Suites - Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15.00 per pet, per night.

How much is parking at Best Western Knoxville Suites - Downtown?

Self parking is free at this property.

What time is check-in at Best Western Knoxville Suites - Downtown?

Check-in start time: 3 PM; Check-in end time: 6 AM. After-hours check-in is not available.

What time is check-out at Best Western Knoxville Suites - Downtown?

Check-out is at 11 AM.

Where is Best Western Knoxville Suites - Downtown located?

Located in Inskip, this hotel is 1.2 mi (1.9 km) from Knoxville Expo Center and within 6 mi (10 km) of University of Tennessee and Victor Ashe Dog Park. Knoxville Children's Theatre and Bounce USA are also within 6 mi (10 km).

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Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 393 out of 1005 reviews
Rating 8 - Good. 296 out of 1005 reviews
Rating 6 - Okay. 166 out of 1005 reviews
Rating 4 - Poor. 93 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Courtney

Liked: Cleanliness, staff & service
Staff was very nice, area seemed safe, overall the property was clean, but our particular room definitely had wear and tear. For a moderately priced hotel, it was a good choice.
Stayed 1 night in May 2025

10/10 Excellent

Blaze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and helpful.
Stayed 1 night in May 2025

8/10 Good

Adam Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Was an older property but decently maintained.
Stayed 1 night in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate having breakfast when time is a priority.
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

knoxville

Great hotel and location
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel off the highway. Manager was very helpful with our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. The room was very clean and the staff was friendly and engaging. We would definitely stay here again!
Stayed 1 night in Feb 2025

6/10 Okay

Nick

Liked: Cleanliness
The room itself was spacious and clean. The rest of the hotel was a little dated, but still clean. The biggest drawback is the location. Doesn't seem to be in a great part of town.
Stayed 1 night in May 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location from downtown, that was a plus. The hotel itself was okay.
Stayed 1 night in Feb 2025

4/10 Poor

George

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Advertised as downtown, not even close to downtown.
Stayed 1 night in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of the staff was great!
Stayed 2 nights in Jan 2025

6/10 Okay

Carlos

Disliked: Cleanliness, amenities
People were friendly. The room smelt a bit bad and the carpet was not real clean. The breakfast was lower in quality than other similar hotels.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice here including the pool/hot tub
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and efficient! The room was clean and ready. There needs to be more ice machines, lol! :)
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to many restaurants.
Stayed 2 nights in Jan 2025

4/10 Poor

karen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property has seen better days, pieces were falling apart. Plenty of other options in the area was pretty disappointed
Stayed 2 nights in May 2025

10/10 Excellent

Deanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really downtown, but just fine

The hotel served our needs and was convenient to all the places we wanted to go.
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great price,staff was extremely friendly!
Stayed 2 nights in Nov 2024

4/10 Poor

Dynamic Delivery

Disliked: Cleanliness
They need new beds loud squeek every time you moved on both beds
Stayed 1 night in Jun 2025

10/10 Excellent

Ruydair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything ok
Stayed 4 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
We were very happy with our stay in Knoxville. Hotel staff was very friendly.
Stayed 1 night in Nov 2024

4/10 Poor

Juanita

Disliked: Property conditions & facilities
The towels were not clean and the room smelled
Stayed 1 night in May 2025

2/10 Terrible

Isaac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible stay.
Stayed 2 nights in Feb 2025