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Best Western Knoxville Suites - Downtown

2.5 star property
Travelers find comfort and convenience near the University of Tennessee with a relaxing indoor pool and spa tub to unwind after exploring downtown Knoxville

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Lobby - Best Western Knoxville Suites - Downtown (Knoxville)
Indoor pool - Best Western Knoxville Suites - Downtown (Knoxville)
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi - Best Western Knoxville Suites - Downtown (Knoxville)
Business center - Best Western Knoxville Suites - Downtown (Knoxville)
Lobby - Best Western Knoxville Suites - Downtown (Knoxville)
The Best Western Knoxville Suites - Downtown offers a full breakfast and attentive staff each morning. Guests can enjoy the indoor pool, spa tub, 24-hour business center, and in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite-1 King Bed, Non-smoking, Sofabed, Work Desk, Microwave And Refrigerator, Wi-fi, Full Breakfast

A hotel room with a sofa, a small table, a bed with a blanket, a TV, a desk, and a mirror.

Suite-1 King Bed, Non-smoking, Sofabed, Work Desk, Microwave And Refrigerator, Wi-fi, Full Breakfast

  • Sleeps 3
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

7.0 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Inskip, a neighborhood in Knoxville, is home to Best Western Knoxville Suites - Downtown. Bounce USA and Colston Center for the Performing Arts are local attractions and those in the mood for shopping can visit Market Square and Knoxville Center. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena. Spend some time exploring the area's activities, including golfing. Visit our Knoxville travel guide
Map
5317 Pratt Rd, Knoxville, TN, 37912

What's nearby

  • A large brick building with a clock tower, flag, and flagpole.
    University of Tennessee
    7 min drive - 5.8 miles
  • A football stadium filled with spectators, a marching band, and a football field.
    Neyland Stadium
    8 min drive - 6.4 miles
  • A basketball court with players, a scoreboard, and a crowd in a stadium.
    Thompson–Boling Arena
    8 min drive - 6.8 miles
  • Knoxville Expo Center
    4 min drive - 1.7 miles
  • Knoxville Convention Center
    7 min drive - 5.6 miles

Getting around

  • McGhee Tyson Airport (TYS)
    22 min drive

Restaurants

  • McDonald's
    12 min walk
  • Cracker Barrel
    9 min walk
  • Popeyes Louisiana Kitchen
    3 min drive
  • Austin's Steak & Homestyle Buffet
    19 min walk
  • Ingles Market
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Knoxville Suites - Downtown have a pool?

Yes, this property has an indoor pool.

Is Best Western Knoxville Suites - Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15.00 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Knoxville Suites - Downtown?

Check-in start time: 3 PM; Check-in end time: 6 AM. After-hours check-in is not available.

What time is check-out at Best Western Knoxville Suites - Downtown?

Check-out is at 11 AM.

Where is Best Western Knoxville Suites - Downtown located?

Located in Inskip, this hotel is 1.3 mi (2.1 km) from Knoxville Expo Center and within 6 mi (10 km) of University of Tennessee and Victor Ashe Dog Park. Knoxville Children's Theatre and Bounce USA are also within 6 mi (10 km).

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Reviews

Best Western Knoxville Suites - Downtown Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 409 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Joanne Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean well maintained property. Have stayed here prior to this visit and would stay again.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Leigh

Hotel room was nice, especially for the price near downtown. Very short drive to downtown. Pool was really small and windows were very dirty. Located off a “rough” exit. But ok for one night.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location especially to the university
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so clean so comfortable
Stayed 1 night in Mar 2026
Verified

8/10 Good

Abel

Liked: Staff & service, amenities, property conditions & facilities
The staff was so kind
Stayed 1 night in Apr 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
Our room was very clean and breakfast was good. The front staff was pleasant and efficient.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Rhonda

Liked: Staff & service
Propert needs updating. Beds comfortable and bathrooms clean.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kari

Liked: Cleanliness, staff & service
Disliked: Amenities
This property was very clean. However our room had some broken items. Good for a couple days stay. The beds were super comfortable.Pool area was nice but pool was freezing and they didn’t stock new towels.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

crystal

Liked: Cleanliness
Disliked: Amenities
Clean but not fancy. Parking was great. It served the purpose, but... The wireless wouldn't stay connected to y tablet in room. The phones were out in the entire hotel which noone mentioned at check-in which meant a trip to the front to ask a question. The free breakfast was worth about what it costs. The staff was adequate but not very friendly or approachable feeling. In the room, the A/C unit made awful noise the entire time. The elevator sounded like it could fail at any moment, scary noises and weird jerking.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Donna

Liked: Staff & service
Staff was very nice. Unfortunately we did have several small issues in the room. Broken microwave, cracked mirror, and leaking tolet.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and room, great place to stay if you are in town for a Vols Game.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, quickest check-in on my cross country road trip.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
Very clean room .. comfortable bed .. staff was helpful
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Krista

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Large clean room. Friendly staff. Decent breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, property conditions & facilities
Staff very helpful
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk person was available right away. Hot tub didn't work for 2 of our 3 days. Breakfast was good and the male attendant was courteous and kind even after quests complained, outloud to others, that he couldn't speak English. We let him know that we appreciated him. Microwave needed replaced. The rooms were clean, but could use a touch up. Ample parking.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kirstie

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Clean room. Wonderful breakfast.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Mykel

The staff was polite and my room was tolerably clean but very run down. Newer carpet but the doors were literally peeling apart, the dead bolt did not work, and the small refrigerator froze everything. There were no USB ports in the room at all. I would not stay there again if I had a choice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the large and pleasant suite. Looked and smelled bright and clean. Breakfast was plentiful and typical for hotel self serve Very convenient for our visit to U of Tenn. We will stay again and recommend
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
It was easy to get to, very clean, the staff was fantastic. Will Definitely book again, also safe.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Very clean! Very polite employees
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

m travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & helpful staff. Very clean & comfortable. Great value.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and bed was comfortable.
Stayed 1 night in Jul 2025