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Aloft Knoxville West

3.0 star property
Hotel with free parking, near Turkey Creek Shopping Center

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Photo gallery for Aloft Knoxville West

Lobby
Exterior
Outdoor pool
Property amenity
1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

aloft, Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

aloft, Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Hot Tub
  • Pet friendly
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8.4 out of 10, Very Good, 1,002 reviews
Holiday Inn Knoxville-West, I-40 & I-75 by IHG

About the neighborhood

Map
364 Lovell Road, Knoxville, TN, 37934

What's nearby

  • Tennova Hospitalist Group - 12 min walk - 0.7 miles
  • Turkey Creek Shopping Center - 14 min walk - 0.8 miles
  • Pellissippi State Community College - 8 min drive - 4.3 miles
  • West Town Mall - 8 min drive - 6.7 miles
  • University of Tennessee - 17 min drive - 13.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Sonic Drive-In - ‬18 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Aloft Knoxville West

Hotel near Turkey Creek Shopping Center
Located close to West Town Mall, Aloft Knoxville West provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, Re:Fuel, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Breakfast (surcharge), express check-out, and express check-in
  • A nature reserve, wedding services, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 107 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch LCD TVs with Netflix, streaming services, and cable channels
  • Separate sitting areas, mini fridges, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1.25 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total (up to 88 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 1.25 to 20.00 per person
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Knoxville West Hotel
Aloft Knoxville West Knoxville
Aloft Knoxville West Hotel Knoxville
Aloft Knoxville West a Marriott Hotel

Frequently asked questions

Does Aloft Knoxville West have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Aloft Knoxville West pet-friendly?

Yes, Aloft Knoxville West allows pets (limit 1 total) with a maximum weight of up to 88 lbs per pet. There's a fee of USD 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Aloft Knoxville West?

Self parking is free at this property.

What time is check-in at Aloft Knoxville West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Aloft Knoxville West?

Check-out is at noon.

Where is Aloft Knoxville West located?

Located in Knoxville West, this hotel is 1 mi (1.6 km) from Turkey Creek Shopping Center and 6.7 mi (10.7 km) from West Town Mall. University of Tennessee and Oak Ridge National Laboratory are also within 20 mi (32 km).

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Aloft Knoxville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 500 reviews
Rating 8 - Good. 89 out of 500 reviews
Rating 6 - Okay. 50 out of 500 reviews
Rating 4 - Poor. 21 out of 500 reviews
Rating 2 - Terrible. 21 out of 500 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay the hotel is beautiful well kept up and the staff were awesome!
Stayed 3 nights in Apr 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant. The property look well kept. The room was nice and clean. It served its purpose. I would stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleasant
Stayed 1 night in May 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, every single person I encountered was super friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Josephine

Liked: Cleanliness, amenities, property conditions & facilities
Has a microwave
Stayed 2 nights in May 2025

10/10 Excellent

Graham

Liked: Property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in May 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaned
Stayed 1 night in May 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all friend and professional. Clean room and comfortable bed.
Stayed 1 night in Mar 2025

8/10 Good

carl

0
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and a pleasant stay! The room was clean, modern, and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and easy to get to.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my daughter's apt and school and the staff was awesome!
Stayed 3 nights in Jan 2025

6/10 Okay

Diane

Looked shabby in the room. Very uncomfortable bed, and the staff was never at the desk or visible when entering or leaving the property. The airfreshiner in lobby was overpowering. I will not choose Aloft in the future.
Stayed 3 nights in May 2025

8/10 Good

Lynn LaLonde

Liked: Cleanliness, staff & service, property conditions & facilities
Cute rooms, quiet (if you are on the opposite side of the freeway, which I was) and accommodating. It is a good location for me. My sink was clogged and the blinds were not working well. I asked for more coffee in the room and left her a tip. She gave me towels, no coffee and she did not take the tip?? I was there for an event, so it was fine for what I needed.
Stayed 3 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and right off the interstate
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great super clean
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea Lee

Liked: Cleanliness, staff & service, property conditions & facilities
I would suggest offering “real” creamer with the morning coffee station.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was a nice stay, just one night to visit family. The room was clean and comfortable, and even our dog was comfortable. Only issue was no soap or shampoo in the shower. Everyone was very friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was super helpful and efficient. We we’re in our room no more than 5 mins. after walking up in. The rooms we’re very comfortable and the bar staff was great as well. We also needed a late checkout which the staff accommodated without an issue. Would definitely book and recommend again.
Stayed 1 night in Feb 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aloft review

Very clean, beds could be a little softer.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel and enjoyed our stay. Was odd that quite a few items were unplugged and the access to plug them back in was minimal at best (night stand w/ USB port, lamp, mirror lighting all unplugged) Pillows were a bit deflated, but again enjoyed our stay! LOVE THE GYM! I
Stayed 1 night in Mar 2025