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elaya hotel kleve

4.0 star property
Hotel in Kleve with a 24-hour fitness center and a sauna

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Breakfast and dinner served, international cuisine
Breakfast and dinner served, international cuisine
Reception
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Shower/tub combination
Hair dryer
Rainfall showerhead
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Shower/tub combination
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Shower/tub combination
Hair dryer
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

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Bar (on property)

Akzent City Hotel Kleve

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
7.4 out of 10, Good, 36 reviews
Akzent City Hotel Kleve

About the neighborhood

Map
Bensdorpstr 3, Kleve, NW, 47533

What's nearby

  • Kleve Zoo - 12 min walk - 0.7 miles
  • Kleve Historical Gardens - 16 min walk - 0.9 miles
  • Kleve Forest Garden - 17 min walk - 0.9 miles
  • The Schwanenburg - 5 min drive - 2.0 miles
  • Reichswald Forest War Cemetery - 9 min drive - 5.4 miles

Getting around

  • Kleve Station - 7 min drive
  • Weeze (NRN) - 29 min drive

Restaurants

  • ‪China Palast - ‬9 min walk
  • ‪Tijuana - ‬4 min drive
  • ‪L'Osteria Kleve - ‬18 min walk
  • ‪Altes Landhaus im Forstgarten - ‬15 min walk
  • ‪Vitello - ‬19 min walk

About this property

elaya hotel kleve

Upscale hotel in the city center
A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at elaya hotel kleve. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Vitello, offers breakfast, dinner, and kids' meals. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Multilingual staff, free newspapers, and smoke-free premises
  • Laundry services, luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 110 rooms offer comforts such as heated floors and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • TVs with cable channels
  • Heated floors, limited housekeeping, and desks

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Day Bar and Lounge
  • Mamma Minuti
  • Vitello

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heated floor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 15 per night
  • Rollaway beds are available for an additional fee
  • Facilities fee: EUR 6 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Rilano Cleve City
Rilano Cleve City Kleve
Rilano Hotel Cleve City
Rilano Hotel Cleve City Kleve

Frequently asked questions

Is elaya hotel kleve pet-friendly?

Yes, pets are allowed at this property.

How much is parking at elaya hotel kleve?

Self parking is available for EUR 15 per night.

What time is check-in at elaya hotel kleve?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at elaya hotel kleve?

Check-out is at 11 AM.

Where is elaya hotel kleve located?

Located in the heart of Kleve, this hotel is within 1 mi (2 km) of Kleve Zoo, Kleve Historical Gardens, and Museum Kurhaus. Kleve Forest Garden and Minoritenkirche are also within 1 mi (2 km). Kleve Station is 20 minutes by foot.

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elaya hotel kleve Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 363 reviews
Rating 8 - Good. 144 out of 363 reviews
Rating 6 - Okay. 48 out of 363 reviews
Rating 4 - Poor. 7 out of 363 reviews
Rating 2 - Terrible. 5 out of 363 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ruibin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Germany. Loved my stay here
Stayed 3 nights in Nov 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 1 night in May 2024

8/10 Good

Hua

Liked: Cleanliness, staff & service
The breakfast is very good.
Stayed 1 night in Apr 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice hotel to stay in, next time I am booking one of the top floor rooms. Within walking distance to most places.
Stayed 3 nights in May 2024

10/10 Excellent

Ronahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Nariman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel N.

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly large space for a hotel in a small European town. Quiet and charming, and very conveniently located for visiting local customers on business.
Stayed 1 night in May 2023

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Kleve

Great spot in Kleve, convenient to walk to the shops, bars and restaurants with reasonable paid parking below (15 Euro/night). Comfortable rooms.
Stayed 3 nights in Feb 2024

10/10 Excellent

Pavol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

location

Everything was nice but direction on hotels.com is incorrect. It took me 3 km away, which was very confusing
Stayed 1 night in Oct 2024

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel very well in place. Clean and all its personnel at your disposal when needed. I'll back for sure.
Stayed 2 nights in Nov 2023

10/10 Excellent

Oladipo

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t ask for more.
Stayed 2 nights in Mar 2024

8/10 Good

George

Liked: Cleanliness, staff & service
In general it was good, clean with a good location and breakfast, parking is also available for acceptable fees. The only thing that the pillows was super thin and not comfy while the bed was good. The ac worked well but noisy.
Stayed 1 night in Aug 2024

8/10 Good

G.F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy!
Stayed 1 night in Jan 2024

8/10 Good

jeroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean hotel in nice area

very clean hotel in nice enviroment next to a river with some bars and restaurants. due to covid 19 there was no breackfast buffet, only take away breakfast.
Stayed 1 night in Jun 2020

10/10 Excellent

Ronahi

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Jan 2024

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lost our daughter’s stuffed animal and they did everything to send it back. The costumers service is amazing. Breakfast was nice and the room was very big. We will go back.
Stayed 1 night in Nov 2023

8/10 Good

jos

Liked: Staff & service, amenities, property conditions & facilities
no complains at all. we are used to use two pillows pp and we got the extra ones in minutes. Its another formula but this accomodation is absolutely worth the money. perfect breakfast and good parking facilities.
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Liked: Staff & service
Shower only hot hot hot. Reaction from People from the hotel and how they solved it was okay. I'll be back.
Stayed 2 nights in Dec 2023

6/10 Okay

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our key card allowed us into our room, but we soon discovered there was no power in the room so nothing worked. The desk attendant moved quickly to pack and move us to another room on another floor. For two people on a queen bed in the new room there was only one single comforter that we shared. I would stay here again, but now we know what to verify.
Stayed 1 night in Aug 2024

8/10 Good

Asteir

Liked: Cleanliness, staff & service, property conditions & facilities
First time to stay here for a night, and would definitely recommend. The friendly staff informed us on our check-in that it’s live jazz night and it could be a little loud in the evening. But hey, it’s indeed a beautiful “noise” we could enjoy from our balcony. :)
Stayed 1 night in Jun 2023

6/10 Okay

Lisa

Disliked: Property conditions & facilities

Feeling and looking sad

Stay most years as family in the town but sad to watch it deteriorate as it’s in a great position with some nice views Still have curtains off walls tv not working and reception said they’d sort it but didn’t/couldnt but no communication explanation etc Bars and food around are plentiful locally buffet breakfast has shrunk but nice enough choice
Stayed 2 nights in Nov 2023

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower was right in front of the bed which gives no privacy at all. The receptionists are really rude and unprofessional and unhelpful.
Stayed 3 nights in Jul 2023

8/10 Good

lisa

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great staff good value in the middle of refurb

Standard room using Tesco vouchers as before but nets in bad condition numerous holes and tears receptionist Max upgraded us and had lovely room although hotel is being updated there are still elements that need to be addressed for guests Sauna is good needs to be booked an hour in advance but no water provided in bottles by which time it’s too late to go and ask A few extra items in reception as only had one toothbrush left for us but all staff are very efficient and friendly Good prices on food and beverages and Pascal on the bar very happy to make a cocktail he’d never made before Will always go back and look forward to the finished upgrade of Rilano
Stayed 3 nights in Oct 2022

8/10 Good

Clare

Liked: Cleanliness, property conditions & facilities, room comfort

4 night stay - take own drinking water!

Overall impressions of the hotel had the wow factor. The check in was straight forward, although the staff could have learned a smile! The room was really nice although no tea/coffee facilities. We were given 1 small carton of water. There was an event going on in the restaurant/bar area on the Thursday evening so we weren't able to go to the bar area, we were stopped by the front of house going through to buy water which was frustrating. I needed to take tablets too! When we mentioned this to the lady at the bar on Saturday evening, she gave us a bottle of water on the house but was surprised that we weren't given drinking water each night of our stay.
Stayed 4 nights in Jun 2024