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Neptune Pwani Beach Resort & Spa Zanzibar

4.0 star property
Beachfront, with full-service spa

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Photo gallery for Neptune Pwani Beach Resort & Spa Zanzibar

2 outdoor pools
Reception
Building design
1 bedroom, minibar, in-room safe, blackout drapes
Sundeck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Gym
  • Pool
  • Spa
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Beachfront Room

1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Beachfront Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Beach Front Suite

Beach Front Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Beach Front Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Beach Side Room

Deluxe Beach Side Room | Beach/ocean view

Deluxe Beach Side Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Garden View Room

1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Garden View Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Garden Room Partial Ocean View

1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Garden Room Partial Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Pawni Mchangani, Kiwengwa

What's nearby

  • Mapenzi Beach - 8 min walk - 0.5 miles
  • Pwani Mchangani Beach - 4 min drive - 1.0 mile
  • Kiwengwa Beach - 5 min drive - 1.7 miles
  • Muyuni Beach - 9 min drive - 3.3 miles
  • Kigomani Beach - 17 min drive - 7.0 miles

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 74 min drive

Restaurants

  • ‪Spice Restaurant - ‬5 min drive
  • ‪Restaurant - ‬14 min walk
  • ‪Andiamo - ‬10 min walk
  • ‪Snack Restaurant Ngalawa - ‬18 min walk
  • ‪The Green & Grill - ‬11 min walk

About this property

Neptune Pwani Beach Resort & Spa Zanzibar

Upscale all-inclusive hotel near Kiwengwa Beach
At Neptune Pwani Beach Resort & Spa Zanzibar, you can look forward to an airport shuttle, 2 beach bars, and a swim-up bar. With a beachfront location, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a body wrap, a massage, and a facial at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Additional perks include:
  • 2 outdoor pools with a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), beach umbrellas, and smoke-free premises
  • Luggage storage, concierge services, and a 24-hour front desk
Room features
All 150 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping, and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Gusti
  • Namaste
  • Narai Thai
  • Pwani
  • Samaki

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 235

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Neptune Pwani
Neptune Pwani Beach
Neptune Pwani Beach All Inclusive
Neptune Pwani Beach All Inclusive Kiwengwa
Neptune Pwani Beach Resort All Inclusive
Neptune Pwani Beach Resort All Inclusive Kiwengwa
Pwani Neptune
Neptune Pwani Beach Resort Spa All Inclusive
Neptune Pwani & Spa Zanzibar
Neptune Pwani Beach Resort Spa
Neptune Pwani Beach Resort Spa All Inclusive
Neptune Pwani Beach Resort & Spa Zanzibar Hotel
Neptune Pwani Beach Resort & Spa Zanzibar Kiwengwa
Neptune Pwani Beach Resort Spa Zanzibar All Inclusive
Neptune Pwani Beach Resort & Spa Zanzibar Hotel Kiwengwa

Frequently asked questions

Does Neptune Pwani Beach Resort & Spa Zanzibar have a pool?

Yes, this property has 2 outdoor pools.

Is Neptune Pwani Beach Resort & Spa Zanzibar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptune Pwani Beach Resort & Spa Zanzibar?

Self parking is free at this property.

What time is check-in at Neptune Pwani Beach Resort & Spa Zanzibar?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Neptune Pwani Beach Resort & Spa Zanzibar?

Check-out is at 11 AM.

Does Neptune Pwani Beach Resort & Spa Zanzibar provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 235 applies.

Are there all-inclusive benefits at Neptune Pwani Beach Resort & Spa Zanzibar?

Yes, the property is all-inclusive.

Where is Neptune Pwani Beach Resort & Spa Zanzibar located?

Nestled on the beach, this Kiwengwa hotel is within 2 mi (3 km) of Mapenzi Beach, Kiwengwa Beach, and Pwani Mchangani Beach. Muyuni Beach and Kigomani Beach are also within 9 mi (15 km).

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Neptune Pwani Beach Resort & Spa Zanzibar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 52 reviews
Rating 8 - Good. 15 out of 52 reviews
Rating 6 - Okay. 4 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great place, very kind service
Stayed 4 nights in Oct 2022

8/10

I had a good birthday party there the only thing I didn’t like is people smoking in common areas some guests are not smokers the resort needs to find a designated area for smoking
Stayed 4 nights in Oct 2024

6/10

The property was great , the staff was great however my stay was not pleasant due to beach vendors harassing tourist at all times I couldn’t go swim in ocean because they wouldn’t leave me alone, and even after I told them I was not interested in anything from them they proceeded to disrespect me and say rude things. Because of this I will only return to Zanzibar if the hotel has a private beach because the harassment from the local vendors and the so called “ Masai” people is wayyyyy too much, I couldn’t even enjoy laying on the beach , they would constantly try to talk to me , it was very uncomfortable to even be near the water.
Stayed 4 nights in Jul 2023

8/10

Stayed 4 nights in Aug 2022

10/10

Stayed 11 nights in Apr 2022

10/10

Stayed 6 nights in Feb 2022

4/10

Stayed 4 nights in Nov 2021

6/10

Stayed 6 nights in Feb 2021

8/10

Stayed 8 nights in Feb 2021

6/10

Bel accueil Mais amélioration à faire sur le service et la manière de se comporter avec les clients pour notamment l’un d’entre eux. Le repas est bof Je ne recommande pas plus que ça
Stayed 1 night in Sep 2020

10/10

Stayed 8 nights in Jan 2020

8/10

The beach was gorgeous. I know a lot of people said you couldn’t swim for some reason but I had no problem at all. There were some seaweed/grassy patches but you could easily avoid them and just be in the white powdered sand. The facilities were clean and unique. I loved all the wood. The cleaning ladies were very friendly and cleaned the room daily and also did a turn down service in the evening where they sprayed for mosquitos. I don’t think I saw one mosquito the whole time I was there! The pool was beautiful! Service is a tad slow but it’s vacation so we were not in a rush for anything. You could always go to the bar or swim up to the bar to get a drink if you couldn’t wait for a server to come around. The property was well maintained with beautiful flowers and landscaping. The food was good. I wasn’t blown away by any of it but I also didn’t have a bad experience at all. Just overall good food. We tried the Italian and the Indian specialty restaurants which were all inclusive and they were good. The Indian was the best. The main restaurant buffet was decent. We did not try the Thai restaurant (which was also in the all-inclusive package) and we did not try the seafood restaurant which was NOT in the all-inclusive. Overall it was a very pleasant experience and I would go back if the opportunity arises.
Stayed 3 nights in Dec 2019

10/10

Stayed 4 nights in Apr 2019

10/10

Stayed 9 nights in Oct 2018

10/10

I had a wonderful experience staying at the Neptune Pwani Resort & Spa. The food was excellent, especially on African Night. The staff are professional yet very friendly making every effort to help make my stay as comfortable as possible. That was important to me since I was traveling as a single woman. The purpose of this trip was to celebrate my 70th birthday. The restaurant staff surprised me with a Birthday Cake, Swahili style birthday song and dancing. It was fantastic!! The spa was relaxing yet energizing and nightly entertainment was enjoyable also.
Stayed 5 nights in Jun 2018

2/10

L'hôtel n'est pas du tout à la hauteur d'un 5 étoile, il est tout juste équivalent à un clubmed 3 étoile. Les infrastructures sont vétustes, le ménage des chambres n'est pas irréprochable, le personnel est un jour sympa un jour négligeant. Le prix n'est absolument pas justifier par rapport à la prestation. Les excursions sont trop chère (nous avons trouver au moins 30% moins cher à l'hôtel voisin) La partie restauration est correcte (les 3 restos sous réservation mais inclus dans la formule all inclusive sont très bon) concernant le resto principal (en buffet) c'est bon mais sans plus. Je pense que cet hôtel est plus destiné au famille, vu l'animation, les activités, le club enfant etc... Par contre si vous êtes en lune de miel et que vous cherchez du luxe et du calme alors passez votre chemin
Stayed 7 nights in Jun 2018
This review was submitted before 2018 and has not been verified.

10/10

Service and food were excellent. The pools amazingly clean and beautifully designed. Our rooms were beautiful.
Stayed 4 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10

Thoroughly enjoyed our stay. It is one of the best all inclusive hotels we have stayed in.
Stayed 5 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10

The hotel has a great security which makes u feel safe , the workers were very nice and the best thing that's everything was freee , the snack bar, lunch, dinner , Thai restroom etc. at dinner time it had great shows
Stayed 8 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10

6 nights 7 days, very relaxing birthday vacation. Great food variety on site (Thai, Italian, Indian, Seafood & main restaurant). Food was superb especially the Indian. Staff was polite & attentive, two thumbs up
Stayed 6 nights in May 2017
This review was submitted before 2018 and has not been verified.

10/10

I am so happy and satisfied with my recent stay at Neptune Pwani. I celebrated my 32nd birthday there in hopes of having a relaxing, quiet, and culturally filled birthday. The staff not only went above and beyond by singing and dancing with me and to me for my birthday but the entire staff on the resort were very accommodating, polite and present to my needs. The front desk hostess assisted with excursion recommendations so that I could get a full feel of the culture in Zanzibar and that is exactly what I got! I plan on 100% coming back in the future.
This review was submitted before 2018 and has not been verified.

8/10

Après un petit soucis de climatisation bruyante, le directeur nous a gentillement surclassé, donc un grand merci :) La plage est protégée des BeachBoys, ce qui est vraiment un gros plus pour la tranquillité, surtout qu'elle est magnifique et bien ombragée ! Le spa est sympathique. Juste déception côté excursions, qui sont hors de prix et de piètre qualité (par contre le centre de plongée est TOP !).
This review was submitted before 2018 and has not been verified.

8/10

Très bon séjour dans un cadre typique africain avec un bon niveau de prestations à 1h de l'aéroport.
This review was submitted before 2018 and has not been verified.

10/10

Great place, very friendly. Food usually excellent, occasionally only good.
This review was submitted before 2018 and has not been verified.

8/10

Our room was nice and spacious. It smelt a little musty and the bedding was bobbly which was a little uncomfortable. Lovely pool and beach area. Good drinks service throughout the day. The only staff that let the hotel down were the reception staff. They weren't very friendly and didn't seem to want to help very much if you had a problem or a question. The complete opposite of all the other staff and cleaners etc. Italian restaurant was lovely. Overall, we had a nice trip. I would however say that this hotel is a good four staff rather than five.