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Kivu Hilltop View Resort

3.0 star property
Wake up to breathtaking views or unwind after a day at the beach. From wedding planning to concierge services, we have you covered.

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Photo gallery for Kivu Hilltop View Resort

View from property - Kivu Hilltop View Resort (Nyayumba)
Front of property - Kivu Hilltop View Resort (Nyayumba)
Premium bedding, memory foam beds, desk, blackout drapes - Kivu Hilltop View Resort (Nyayumba)
Bicycling - Kivu Hilltop View Resort (Nyayumba)
Meeting facility - Kivu Hilltop View Resort (Nyayumba)
Perched near Gisenyi Beach, Kivu Hilltop View Resort offers a serene escape with free full breakfast and rejuvenating spa services. Stay connected with in-room WiFi, take advantage of dry cleaning/laundry services, and enjoy the convenience of luggage storage and a 24-hour front desk.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Laundry
  • 24/7 front desk

Room options

View all photos for Deluxe Double Room

Premium bedding, memory foam beds, desk, blackout drapes

Deluxe Double Room

  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

Premium bedding, memory foam beds, desk, blackout drapes

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Studio

Premium bedding, memory foam beds, desk, blackout drapes

Luxury Studio

  • Lake view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Nyayumba is home to Kivu Hilltop View Resort. Gisenyi Beach is another place to visit that comes recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Nyayumba travel guide
Map
00000, Nyayumba, Western Province

What's nearby

  • Nyamyumba Hot Springs
    3 min drive - 1.4 miles
  • Gisenyi Beach
    7 min drive - 3.7 miles
  • Rwanda Tourism University College
    8 min drive - 4.7 miles
  • Université Libre de Kigali
    9 min drive - 4.7 miles

Restaurants

  • Kivu Resto
    10 min drive
  • Caritas Hotel
    9 min drive
  • Steven shop
    11 min drive
  • Migano Cafe
    6 min drive
  • Paradise Malahide
    4 min walk

About this property

Kivu Hilltop View Resort

Hotel near Gisenyi Beach
Kivu Hilltop View Resort provides amenities like free full breakfast and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A reception hall, luggage storage, and a TV in the lobby
  • Wedding services, concierge services, and a 24-hour front desk
Room features
All guestrooms at Kivu Hilltop View Resort include comforts such as premium bedding and pillow menus, in addition to perks like separate sitting areas and separate dining areas.
Other amenities include:
  • Heating and portable fans
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch flat-screen TVs with premium channels
  • Balconies, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Wedding services

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Phone accessibility kit

More

  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Desk
  • Desk chair
  • Heating
  • Laundry detergent
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Important information

Optional extras

  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Yes

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kivu Hilltop View Resort Hotel
Kivu Hilltop View Resort Nyayumba
Kivu Hilltop View Resort Hotel Nyayumba

Frequently asked questions

Is Kivu Hilltop View Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Kivu Hilltop View Resort?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Kivu Hilltop View Resort?

Check-out is at 11:00 AM.

Where is Kivu Hilltop View Resort located?

Situated in Nyayumba, this hotel is 3.5 mi (5.6 km) from Gisenyi Beach.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kivu Hilltop View Resort Reviews

6.4

7.4

Cleanliness

6.0

Amenities

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified

2/10 Terrible

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were friendly
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Oumarou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La disponibilité du personnel et l'accueil. M'y wife arrived very because of her flight, the Hotel provide her an accommodation (very early Check-end)... The breakfast, very good and a lot of choice Thanks for all
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service
The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh made. Lots of fruits.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Randy A

Disliked: Property conditions & facilities
Not the same location we stayed in before. Far inferior. Pictures are not of this property. Room was significantly smaller. It was next to a common area where other guests sat and talked until 0300.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Edouard

Disliked: Cleanliness, staff & service, amenities
L'hôtel réservé est fermé. On nous a proposé un hôtel en construction portant un autre nom dont la finition n'est pas terminee : chambre non terminée, fils électriques qui traîneent, pas d'eau chaude, lumière passant par la porte mal posée, escalier aux marches toutes inegales très dangereuses ,absence de mains courantes, pas de TV installée, pas de restaurant installée, pas de roof top accessible etc.Des images ont été prises. La réservation ne correpondait en rien à l'hôtel réservé que nous connaissions. Première réservation aec Hotels.com. Inadmissible. Je demande le remboursement de cette nuitée ! terminée costruction dont la finition nest pas acvee
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, amenities
Offre service massage finalement aucun , très mal insonorisé,référence pour activités très mauvaise , très long pour servir à manger plus de 1h30
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement! Rien à redire!
Stayed 2 nights in Nov 2023