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alpenhotel Kaiserfels

4.0 star property
Ski hotel with a full-service spa and ski-in/ski-out access

Choose dates to view prices

Photo gallery for alpenhotel Kaiserfels

Suite | Terrace/patio
Buffet
Junior Suite, Balcony ( Executive) | Living area | 80-cm flat-screen TV with cable channels
Junior Suite, Balcony ( Executive) | In-room safe, desk, free WiFi, bed sheets
Sundeck
Sentido alpenhotel Kaiserfels, near Kitzbueheler Peak, offers a peaceful mountain escape. Enjoy skiing, 18-hole golf, or aromatherapy at Beauty Vital spa. The property features an indoor pool, health club, and free WiFi in all rooms.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Gym
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony (3*)

Standard Double Room, Balcony (3*) | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Balcony (3*)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Executive Double Room, Balcony

Highlights

Balcony
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony ( Executive)

Junior Suite, Balcony ( Executive) | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Balcony ( Executive)

Highlights

Balcony
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 60 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Balcony

Highlights

Balcony
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 60 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Map
Winkelschattseite 6b, Sankt Johann in Tirol, Tirol, 6380

What's nearby

  • St. Johanner Bergbahnen - 3 min drive - 1.3 miles
  • Panorama Badewelt - 4 min drive - 1.6 miles
  • Jodlalm Ski Lift - 7 min drive - 1.8 miles
  • Hahnenkamm Cable Car - 16 min drive - 8.2 miles
  • Kitzbueheler Horn Ski Area - 22 min drive - 9.5 miles

Getting around

  • Grieswirt Station - 2 min drive
  • W.A. Mozart Airport (SZG) - 66 min drive

Restaurants

  • ‪Ristorante Pizzeria La Rustica - ‬4 min drive
  • ‪Villa Masianco - ‬4 min drive
  • ‪Le Bastian - ‬3 min drive
  • ‪Sporthotel Austria - ‬5 min drive
  • ‪Eiscafé Da Vito - ‬4 min drive

About this property

alpenhotel Kaiserfels

Upscale family-friendly hotel near Fieberbrunn Cable Car
Located close to Kitzbueheler Peak, alpenhotel Kaiserfels provides a free breakfast buffet, a terrace, and a playground. Hit the slopes at this hotel offering ski-in/ski-out access, a free ski shuttle, and downhill skiing. Treat yourself to a hot stone massage, aromatherapy, or a manicure/pedicure at Beauty Vital, the onsite spa. The on-site restaurant, Kaiserfels, offers breakfast, dinner, and al fresco dining. Enjoy the health club, as well as activities like snowshoeing, skydiving, and mountain biking. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Multilingual staff, coffee/tea in the lobby, and a front-desk safe
Room features
All 130 rooms boast comforts such as bathrobes, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 80-cm flat-screen TVs with cable channels
  • Balconies or patios, wardrobes/closets, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kaiserfels

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Kayaking
  • Mountain biking
  • Playground
  • Rafting
  • Rowing/canoeing
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Skydiving
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between November 5 and December 6.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Children under 6 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

lti alpenhotel Kaiserfels Hotel Sankt Johann in Tirol
lti alpenhotel Kaiserfels Hotel
lti alpenhotel Kaiserfels Sankt Johann in Tirol
lti alpenhotel Kaiserfels
lti alpenhotel Kaiserfels
alpenhotel Kaiserfels Hotel
Sentido alpenhotel Kaiserfels
alpenhotel Kaiserfels Sankt Johann in Tirol
alpenhotel Kaiserfels Hotel Sankt Johann in Tirol

Frequently asked questions

Does alpenhotel Kaiserfels have a pool?

Yes, this property has an indoor pool.

Is alpenhotel Kaiserfels pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day.

How much is parking at alpenhotel Kaiserfels?

Self parking is free at this property.

What time is check-in at alpenhotel Kaiserfels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at alpenhotel Kaiserfels?

Check-out is at 11:00 AM.

Does alpenhotel Kaiserfels provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is alpenhotel Kaiserfels located?

Located in the mountains, this Sankt Johann in Tirol hotel offers ski-in/ski-out access within 9 mi (15 km) of Fieberbrunn Cable Car, Kitzbueheler Peak, and Hahnenkamm Cable Car. Kitzbueheler Horn Ski Area is 11.3 mi (18.2 km) away. St. Johann in Tirol Station is 20 minutes by foot and Grieswirt Station is 24 minutes.

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Reviews

alpenhotel Kaiserfels Reviews

8.8

Excellent

9.4

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 65 out of 121 reviews
Rating 8 - Good. 46 out of 121 reviews
Rating 6 - Okay. 5 out of 121 reviews
Rating 4 - Poor. 3 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

Reviews

2/10 Terrible

Bahattin Selman

Liked: Cleanliness, amenities
Disliked: Staff & service
The only good thing is if you go with family and try to stay in all the time then it is cool . They give you only specific table to sit town you have no right to choose and surprisingly got charged for service fee which they didn’t even clean my room
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Das Essen war Weltklasse. Unglaublich große Auswahl an verschiedensten Speisen. Die Zimmer waren sehr sauber und ruhig.
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhiges Hotel, etwas außerhalb vom Ort. Ab zwei Übernachtungen ist die Gondelkarte für St. Johann inklusive.
Stayed 3 nights in Jul 2025

10/10 Excellent

camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riktigt fint hotell

Helt fantastiskt hotell, bra service. Vi hade halvpension vilket vi kan rekommenderas- jättefin buffé, med variation varje kväll. Riktigt fin frukost. Fabulös utsikt över bergen. Nära in till byn Sankt Johann, en promenad på ca 15min. Finns cyckeluthyrning på hotellet. Obs den är stängd på söndagar.
Stayed 2 nights in Jun 2025

8/10 Good

Hans-Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities

Top Hotel sehr freundlich

Alle waren sehr bemüht und freundlich. Tolle Auswahl an Essen sowohl am Morgen wie Abends.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rüdiger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Auswahl beim Frühstück war wirklich super, auch das Abendessen war sehr vielfältig. Den Saunabereich haben wir sehr genossen. Die Zimmer waren nachts sehr warm und ein lüften war leider nicht möglich, da starker Güllegeruch von den Wiesen rein kam. Leider war an einer Nacht eine Party bei der nebenan befindlichen Rockbar, welche bis 4 Uhr morgens anhielt. Aber das Hotel an sich ist sehr schick und modern eingerichtet.
Stayed 3 nights in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Preis Leistung passt wunderbar!
Stayed 2 nights in Oct 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist ruhig am Ortsrand und direkt am Skihang gelegen. Vom Zimmer hatten wir einen herrlichen Blick auf die Berge. Das Personal war sehr nett und freundlich. Das Zimmer war groß und das Bad sauber. Der Wellness/Spa Bereich ist schön groß und bietet viele Möglichkeiten. Sehr schön ist auch der kleine Spielplatz direkt am Hotel. Außerdem gibt es genügend kostenlose Parkplätze direkt vor dem Hotel. Was uns sehr verwundert hat, ist das Verhalten einiger Hotelgäste. So haben wir nach dem Ein-Checken auf dem Zimmer festgestellt, dass es nur Bademäntel für uns Erwachsene gab, aber keine für die Kinder. Auf unsere Rückfrage, sagte uns das Personal, dass sie kaum noch Kinder-Bademäntel haben, weil die ständig gestohlen werden... Im Sauna Bereich lag eine benutzte Pampers Windel einfach so auf dem Fussboden. Obwohl dies nicht erlaubt ist laut Hotel, sind morgens trotzdem Hotelgäste mit Badelatschen zum Frühstück gekommen. Am zweiten Abend war der Pool quasi nicht benutzbar, weil Kinder von allen Richtungen in den Pool gesprungen sind und die Eltern waren offensichtlich nicht da. Ein paar Verbesserungsvorschläge: - Für die Kinder gab es jeden Abend Fischstäbchen mit Pommes oder Nudeln mit Tomaten/Bolognese Sauce. Ein bisschen mehr Abwechslung wäre toll. - Wir fanden es im Zimmer sehr warm und es gibt keine Möglichkeit, die Temperatur / Klimatisierung im Zimmer zu regeln. - Wir machen oft in Österreich Urlaub und im Sentido gab es zum ersten Mal kein Abschiedsgeschenk
Stayed 2 nights in Oct 2024

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft kann man nur weiterempfehlen!
Stayed 3 nights in Oct 2023

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war jetzt zum dritten mal in diesem Hotel. Der Aufenthalt war wie immer außergewöhnlich.
Stayed 6 nights in Jul 2023

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort

Winterferien in St. Johann

Das Alpenhotel Kaiserfels ist ideal für Skianfänger und deren Begleitung gelegen. Der Wellness Bereich überzeugt!
Stayed 4 nights in Jan 2023

8/10 Good

Simone

Liked: Staff & service, amenities, property conditions & facilities
Insgesamt hat es uns sehr gut gefallen. Es gab eine sehr große Auswahl beim Frühstück und Abendessen. Auch der Wellnessbereich war sauber und wir konnten zwischen verschiedenen Saunen wählen. Punktabzug gibt es leider für die Sauberkeit des Zimmers. Es lagen kleine Glasscherben auf dem Boden, in die meine Begleitung getreten ist. Nachdem wir aber an der Rezeption Bescheid gegeben hatten, wurde unser Zimmer nochmal gereinigt und alles war gut.

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday nice hotel.

Food excellent, location good but out of town. Rooms comfortable, almost all staff extremely friendly.
Stayed 7 nights in Feb 2022

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch. Lovely pool area. We were half board which I would recommend. Would return.
Stayed 3 nights in Feb 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skiing in St Johann

We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.
Stayed 7 nights in Feb 2022

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stjerner her🌟🌟🌟🌟

Det er et fantastisk dejligt sted og kan kun anbefales. Service, mad og renlighed er helt i top. Skal vi sige noget negativt, er der for varmt i restauranten og baren. Stedet skal få vores bedste anbefaling
Stayed 5 nights in Feb 2022

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unglaublich vielfältiges und qualitativ hochwertiges Frühstücks- und Abendbuffet !
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön, dass wir spontan unseren Aufenthalt verlängern könnten!
Stayed 7 nights in Jun 2021

10/10 Excellent

Michael, Leverkusen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war vom Anfang bis zur Abreise alles super gut.
Stayed 7 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Familien-Alpenhotel

Sehr schönes Hotel. Sehr gutes Abendessen, v.a. für Kinder ist immer was leckeres dabei. Sehr sehr freundliches Personal - wir kommen gerne wieder!
Stayed 7 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein Zimmer im Neubau. Dieses war sehr schön, jedoch könnten die Betten bequemer sein. Für mich fühlte sich das an wie Zustellbetten. Das Essen war sehr sehr lecker, der Service im Restaurant ausgezeichnet. Vor allem der Restaurantleiter fiel uns absolut positiv auf. An der Rezeption könnte man etwas freundlicher sein. Das Schwimmbad war schön, allerdings könnten auch hier die Liegestühle bequemer sein.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
außerordentlich freundliches Personal, saubere und ruhige Lage, hervorragendes Essen
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern and extremely clean. Staff are super friendly and service is excellent. Food setup excellent too. We have come to this hotel the last 3 years for skiing and love it. This year there was a large corporate group staying at hotel, and were loud until the early hours of next day which was frustrating as family found it difficult to sleep until noise stopped. Not our normal experience and I’d say unusual for hotel.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mit dem Personal im speisebereich waren wir sehr zufrieden, vor allem Elisabeth, sie ist eine Bedingung wie man es sich vorstellt u mitunter ein grund noch mal im kaiserfels unterzukommen. Essen spitze, Riesenauswahl sowohl am Morgen als auch am Abend, super warme Teller! Perfekt! Von der Dame an der Rezeption waren wir total enttäuscht, sowas von unfreundlich u forsch In den ruheräumen im saunabereich hat uns das nötige licht zum lesen gefehlt, nur kl leseläuchten die jeder selber steuern kann wären unbedingt nötig!! ausserdem blickt man nur auf kellerwände Lage zum schilift spitze
Stayed 4 nights in Jan 2020

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