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Mstar Hotel

Property class: 3

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Photo gallery for Mstar Hotel

A multi-story hotel with a modern design, featuring a mix of stone and metal exterior, large windows, and a prominent entrance with a canopy. - Mstar Hotel (Kitimat)
A hotel room with a sofa, coffee table, and a desk with drawers. - Mstar Hotel (Kitimat)
A person in a black uniform with a name tag, standing in front of a stone wall with a large golden letter 'M' on the wall behind them. - Mstar Hotel (Kitimat)
A neatly made hotel bed with a tray of two white cups and a small white flower. - Mstar Hotel (Kitimat)
A compact hotel room with a kitchenette, including a coffee maker, microwave, and a small refrigerator. - Mstar Hotel (Kitimat)
Located close to City Centre Mall and Kitimat General Hospital and Health Centre, Mstar Hotel provides dry cleaning/laundry services and a fireplace in the lobby. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 405 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a bathroom with a mirror and towel rack.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Room, 1 King Bed

A hotel room with a sofa, two armchairs, a desk, a TV, a lamp, and a bed.

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Single Room, 1 Queen Bed

A neatly made hotel bed with a tray of two white cups and a small white flower.

Single Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Located in Kitimat, Mstar Hotel is connected to a shopping center. Skeena Valley Golf and Country Club and Shames Mountain Resort are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit City Centre Mall. Lakelse Lake Provincial Park is another place to visit that comes recommended. Visit our Kitimat travel guide
Map
150 City Centre Mall, Kitimat, BC, V8C 1T6

What's nearby

  • Kitimat Museum and Archives
    1 min walk - 0.1 miles
  • City Centre Mall
    2 min walk - 0.1 miles
  • Tamitik Jubilee Sports Complex
    3 min walk - 0.2 miles
  • Giant Spruce Park
    17 min walk - 0.9 miles
  • Lakelse Lake Provincial Park
    37 min drive - 35.1 miles

Getting around

  • Terrace, BC (YXT-Northwest Regional)
    40 min drive

Restaurants

  • Subway
    4 min walk
  • Pizza and Bistro
    5 min walk
  • Rosario's Restaurant
    13 min walk
  • MR MIKES SteakhouseCasual
    8 min walk
  • Tim Hortons
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 29.99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Mstar Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 29.99 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Mstar Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mstar Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mstar Hotel located?

Located in the heart of Kitimat, this hotel is within a 10-minute walk of City Centre Mall and Kitimat General Hospital and Health Centre. Lakelse Lake Provincial Park is 26.7 mi (42.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mstar Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 419 out of 509 reviews
Rating 8 - Good. 65 out of 509 reviews
Rating 6 - Okay. 14 out of 509 reviews
Rating 4 - Poor. 3 out of 509 reviews
Rating 2 - Terrible. 8 out of 509 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location in town
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the staff at the desk 24hrs is awesome the fancy coffee machine in lobby was a plus, parking was easy We would definitely stay here on return trips to Kitimat
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very quiet hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, good sized rooms. You had me at free hot chocolate with whipped cream! Best surprise of my trip thus far.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice, great staff and really good coffee machine in the lobby available all day. They also have muffins for breakfast which was a nice touch. Would definitely say here again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, coffee was great, staff were friendly, and photos along the hallways were gorgeous. Thank you.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, they were very helpful and kind to us The personal note they left when we checked in was a wonderful surprise, it felt very personal We would definitely stay here again when we are in the area
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at one of the executive king size bed rooms. The room was clean and spacious. Smooth check in and check out. Good location. The amenity quality was good as well. I will stay at this hotel when visiting Kitimat next time.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect being close to primary amenities. Clean and comfortable. No breakfast but your next door to Timmie’s! Would stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, welcoming. Great value!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel all around… friendly helpful staff, convenient location, nice clean well cared for facilities
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained property. Good location.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, quiet and the gym pass was amazing!!! Thank you!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice and helpful Good location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, amazing staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Great staff. Comfortable beds. Hot beverages and muffins 24/7.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival staff was very friendly and helpful. Throughout my stay each staff member was very welcoming. The parking area was safe and secure. The room was clean and very welcoming with a special welcome from housekeeping. Overall great experience. Recommend MStar in all aspects
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay. Quiet, clean, central, friendly staff No complaints
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness

Excellent stay

Great stay, friendly, large king rooms, 24 hour coffee bar great for early morning
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and so kind. Our rooms were exceptionally clean and loved the hot beverage options in the lobby. On previous visits I’ve even had Teams meetings in the seating area at the front. Welcoming staff. After a 17 hour drive it was a smooth check-in and a comfortable sleep.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and the front desk folks answered all my questions. Great stay.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Great clean place with easy check in
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very clean, and easy check in.
Stayed 1 night in Jan 2025