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Mstar Hotel

3.0 star property
Pet-friendly Kitimat hotel connected to a shopping center, steps from City Centre Mall

Choose dates to view prices

The Mstar Hotel combines modern comfort with thoughtful service. Guests warm by the lobby fireplace and use in-room WiFi. The hotel offers access to a nearby indoor pool, and staff provides luggage storage for early arrivals or late departures.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 405 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
150 City Centre Mall, Kitimat, BC, V8C 1T6

What's nearby

  • Kitimat Museum and Archives - 1 min walk - 0.1 miles
  • City Centre Mall - 2 min walk - 0.1 miles
  • Tamitik Jubilee Sports Complex - 3 min walk - 0.2 miles
  • Kitimat General Hospital and Health Centre - 7 min walk - 0.4 miles
  • Giant Spruce Park - 3 min drive - 1.4 miles

Getting around

  • Terrace, BC (YXT-Northwest Regional) - 47 min drive

Restaurants

  • ‪The Chalet Restaurant - ‬6 min walk
  • ‪chop suey palace - ‬3 min drive
  • ‪Rosario's Restaurant - ‬13 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Subway - ‬4 min walk

About this property

Mstar Hotel

Hotel near City Centre Mall
Located close to Kitimat General Hospital and Health Centre, Mstar Hotel provides dry cleaning/laundry services and a fireplace in the lobby. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Express check-out, a water dispenser, and wedding services
  • 1 meeting room, luggage storage, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Mstar Hotel boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
Extra amenities include:
  • Rainfall showers, tubs or showers, and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and free infant beds

Similar properties

Exterior
Microtel Inn & Suites by Wyndham Kitimat
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 214 reviews
Microtel Inn & Suites by Wyndham Kitimat

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 29.99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Frequently asked questions

Is Mstar Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 29.99 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Mstar Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Mstar Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mstar Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mstar Hotel located?

Located in the heart of Kitimat, this hotel is within a 10-minute walk of City Centre Mall and Kitimat General Hospital and Health Centre. Lakelse Lake Provincial Park is 26.7 mi (42.9 km) away.

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Reviews

Mstar Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 327 out of 404 reviews
Rating 8 - Good. 54 out of 404 reviews
Rating 6 - Okay. 12 out of 404 reviews
Rating 4 - Poor. 3 out of 404 reviews
Rating 2 - Terrible. 8 out of 404 reviews

Reviews

10/10 Excellent

chris

Great clean place with easy check in
Stayed 1 night in Jul 2025

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very clean, well maintained and very quiet!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Melvin

Liked: Amenities
Had a wonderful time found a place to be clean. People are well mannered and helpful. Looking forward to staying there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ioan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with nice staff, huge rooms, great coffee and muffins in the lobby, and super convenient location. Couldn’t have asked for any better. Highly recommend!
Stayed 2 nights in Sep 2025

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was fine but hotel didn't offer anything special
Stayed 3 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic. It was in a great downtown location close to restaurants and shopping. Complimentary muffins and coffee are offered all day and the muffins are very good. Staff were friendly and helpful. The room was clean and spacious. Would definitely stay here again if in the area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful. Great location. Super friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jan 2023

10/10 Excellent

Helen

Always a pleasure staying at M Start.
Stayed 2 nights in Jul 2023

8/10 Good

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel in Kitimat

A good solid hotel, lacks amenities and food, but many restaurants nearby although mostly fast food.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and really well run.
Stayed 2 nights in Aug 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Quick hassle free check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, coffee & muffins were a nice touch.
Stayed 3 nights in Jan 2023

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean property!
Stayed 1 night in Jun 2023

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The room was extra nice. The staff were super nice and welcoming. Would recommend this hotel to anyone that is looking for somewhere to stay in kitimat
Stayed 1 night in Jul 2024

10/10 Excellent

Qian

good
Stayed 1 night in Jul 2025

6/10 Okay

Jaelyn

Liked: Cleanliness
The MStar is a nice hotel considering how old the property is. The room was clean, the lobby is nicely updated, and I appreciated the free latte machine and muffins every morning. The bed was a little hard for my liking, but it was a quiet place so I slept good. There are many shops around the hotel so you can walk to get whatever you may need. I rated it average because of the price and it is not a luxury hotel. The cost should be lower because of how few amenities there are.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel to stay at, it very much feels like home away from home. Every single person you meet is welcoming and goes above and beyond to make your stay the best it can be. We absolutely loved everything about staying here and definitely will be back.
Stayed 4 nights in Sep 2020

10/10 Excellent

Michael John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, comfortable, friendly staff. The note from Alisa was a nice touch, telling me that staying there wasn't by accident.
Stayed 1 night in Aug 2021

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super comfy beds, clean rooms, nice amenities…free coffee, muffins in the lobby. Recently renovated. Would stay here again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Amazing stay here with very friendly helpful staff, beautiful view from the room, complimentary items not usually offered at hotels made our stay very pleasant!
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gym is free, very cunfortable place , central location very nice
Stayed 1 night in Jan 2024

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