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Waterloo Suites Hotel, Trademark Collection by Wyndham

2.5 star property
Hotel in Waterloo with free breakfast and a fitness center

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Photo gallery for Waterloo Suites Hotel, Trademark Collection by Wyndham

Breakfast served
1 bedroom, premium bedding, down comforters, pillowtop beds
Exterior
Standard Apartment, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed) | Living area | 42-inch LCD TV with cable channels, TV
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Microwave, coffee/tea maker

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Separate bedroom
Pillowtop bed
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking | Living area | 42-inch LCD TV with cable channels, TV

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Separate bedroom
Pillowtop bed
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Separate bedroom
Pillowtop bed
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
HDTV
Separate bedroom
Pillowtop bed
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
HDTV
Separate bedroom
Pillowtop bed
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
HDTV
Separate bedroom
Pillowtop bed
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
HDTV
Separate bedroom
Pillowtop bed
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Business Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Business Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Kitchenette
HDTV
Separate bedroom
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

1 bedroom, premium bedding, down comforters, pillowtop beds

Apartment, 1 King Bed with Sofa bed, Non Smoking (Suite)

Highlights

Separate sitting area
Air conditioning
Kitchen
HDTV
Separate bedroom
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Map
547 King St N, Waterloo, ON, N2L5Z7

What's nearby

  • Conestoga Mall - 5 min walk - 0.3 miles
  • St Jacobs Farmers Market - 3 min drive - 1.6 miles
  • St. Jacobs Market District Visitor Information Centre - 3 min drive - 1.6 miles
  • University of Waterloo - 4 min drive - 1.8 miles
  • Wilfrid Laurier University - 4 min drive - 2.3 miles

Getting around

  • Kitchener Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Subway - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Pickle Barrel - ‬5 min walk

About this property

Waterloo Suites Hotel, Trademark Collection by Wyndham

Hotel near St Jacobs Farmers Market
Consider a stay at Waterloo Suites Hotel, Trademark Collection by Wyndham and take advantage of free continental breakfast, laundry facilities, and a bar. The on-site restaurant, Off the Elevator, serves breakfast. In addition to a gym and a business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • Free self parking
  • An electric car charging station, express check-out, and meeting rooms
  • A 24-hour front desk, coffee/tea in the lobby, and an elevator
Room features
All 104 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with jetted tubs and free toiletries
  • 42-inch HDTVs with cable channels
  • Wardrobes/closets, recycling, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Off the Elevator

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 398 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 6 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.00 per stay
Cribs (infant beds) are available for CAD 20.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: CAD 20.0 per night
  • Rollaway bed fee: CAD 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo

Frequently asked questions

Is Waterloo Suites Hotel, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Waterloo Suites Hotel, Trademark Collection by Wyndham?

Check-out is at 11 AM.

Where is Waterloo Suites Hotel, Trademark Collection by Wyndham located?

Situated in the business district, this hotel is within a 10-minute walk of Conestoga Mall and City of Waterloo Museum. Max's Golf Centre and Waterloo Central Railway are also within 2 mi (3 km).

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Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 417 out of 1003 reviews
Rating 8 - Good. 361 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

C-Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great service at front desk nice clean rooms with comfortable beds. Very good breakfast. We will stay there again
Stayed 1 night in Jun 2025

8/10 Good

Robert

Our stay at this hotel was okay, beds were comfortable, the proximity to Conestoga Mall was very good.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Proximity to the city mall,& all conveniences, rooms are big enough for a separate sitting area with couches and priced reasonably. Providing bed and breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was great for our visit to KW. The toilet seat does need replacing but other then that all round great stay.
Stayed 1 night in May 2025

10/10 Excellent

C-Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jun 2025

4/10 Poor

Beverly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating. room had bugs in it.
Stayed 2 nights in May 2025

8/10 Good

Terry

Liked: Staff & service, amenities
Hotel staff where great, friendly and very helpful. Room was clean but getting tired. May need to plan for some updating in the rooms. Such as tub was marked and marks on carpet.
Stayed 1 night in Jun 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in personnel were very friendly and helpful and made us feel welcome. When I asked about pizza delivery he even offered to bring it to my room since my room was right by the check in desk.
Stayed 1 night in May 2025

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is on the older side. Carpets in room need replacing - very old and dirty Staff pleasant and helpful
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was the free breakfast. It was a very small selection.
Stayed 5 nights in May 2025

6/10 Okay

ED

Why put carpet in the vanity area where the sink is?.. how do they even clean it between guests. Gross. Breakfast was not good... tons of salt on eggs abd gross hashbrowns. How hard is it to get that right?
Stayed 1 night in Jun 2025

2/10 Terrible

J

We had no heat in our room Staff could not fix it and didn’t have any extra blankets to give us for our 2 night stay Please discount our credit card
Stayed 2 nights in May 2025

2/10 Terrible

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I would not recommend staying at this place. The room was clean enough but the attention to room equipment and fixtures is terrible. The heat/AC control was unpowered, easily dislodged from the wall, and there was no way to change room temperature. The power outlet next to my bed was cracked and the outlet itself was not properly secured to the wall. The shower head in the bathroom barely expended any water. Water simply dribbled in.
Stayed 1 night in Jun 2025

4/10 Poor

Yvette St

Disliked: Cleanliness, amenities, property conditions & facilities
This property is mainly housing immigrants to Canada - which is not a major problem - just not particularly welcoming to the typical hotel guest. The property was in a bit of disrepair - dated and not well kept up. Our air conditioning also did not work - they offered us an alternate room but we declined as that would have made the third room change
Stayed 1 night in May 2025

6/10 Okay

Ric

Liked: Cleanliness
We came especially to enjoy pool and hot tub. But nothing available. WEB site shows pool and hot tub. This I classify as false advertising Also , no keys for our room. Someone had to let us in every time. The room was lovely. Closet doors in bad need of repair.
Stayed 1 night in Apr 2025

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front staff when we checked in were very good . When we were there they were renovating the locks so we had to have staff open and close the door for us , very inconvenient. The room was ok but the air heater / air conditioner was extremely dirty and smelled when activated
Stayed 2 nights in Apr 2025

4/10 Poor

Greg

Disliked: Staff & service, amenities, property conditions & facilities
There was no room keys and we had to wait for a staff to walk us to our room each time and manually unlock the door. This created a lot of wait time as there was not staff readily available.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For its age, the property was nice. The room was very clean and quiet. I slept very well. 3 stars as the hot tub and pool were closed ( reason I booked), no keys for the rooms. Had to ask to get in at the front desk, or prop your room door open. Restaurant was closed Thursday evening. Double charged my card and upon checkout, the elevator was out of order. Placed on the 6th floor when I requested close to a smoking area( ground floor only). Water pressure was abysmal. Would stay again, when these minor problems be remedied. I’m hoping a stroke of bad luck is all this was.
Stayed 1 night in Apr 2025

4/10 Poor

Charlene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I am sure in 6 months time this hotel will be much better.. You can tell they are trying to upgrade parts of it. The key card system was down we needed to have a staff member unlock our door every time we left the room. The phone in my room was not connected at all and I think left over from the previous owner. Main light switch in our room didn't work, but the room was clean and the bed was comfortable. The only think not clean was the curtains, they where also falling off the tracks or broken so I hope they have that on the list to fix or replace. If they get upgrades done I would come back again. The staff are trying and nice and the location is a good one.
Stayed 2 nights in Apr 2025

8/10 Good

Peiman

Nice place to stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great breakfast
Stayed 1 night in Aug 2022

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room was nice and comfortable. I enjoyed my stay.
Stayed 1 night in Aug 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

I would stay there again. Very nice, clean and comfortable.
Stayed 3 nights in Aug 2022