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Homewood Suites by Hilton Waterloo/St. Jacobs

Property class: 3

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Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Terrace/patio - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
Exterior - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
Indoor pool - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
Free toiletries, hair dryer, towels - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
37-inch LCD TV with cable channels, TV, MP3 dock - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
Homewood Suites by Hilton Waterloo/St. Jacobs offers comfort and practicality. Enjoy a full breakfast before visiting the nearby St. Jacobs Farmers Market. Relax in the indoor pool after a busy day. Helpful staff and convenient laundry services cater to all.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(72 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-size fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Township of Woolwich is home to Homewood Suites by Hilton Waterloo/St. Jacobs. Brubacher House Museum and Waterloo Visitor & Heritage Information Centre are local landmarks, and some of the area's attractions include Waterloo Central Railway and Earth Sciences Museum. Perimeter Institute for Theoretical Physics and Conrad Centre for the Performing Arts are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Township of Woolwich travel guide
Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0

What's nearby

  • St. Jacobs Country Playhouse
    1 min walk - 0.0 miles
  • St. Jacobs Outlets
    3 min walk - 0.2 miles
  • St. Jacobs Market District Visitor Information Centre
    3 min walk - 0.2 miles
  • St Jacobs Farmers Market
    6 min walk - 0.4 miles
  • Waterloo Central Railway
    6 min walk - 0.4 miles

Getting around

  • Kitchener Station
    14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Restaurants

  • The Fritter Co
    7 min walk
  • Tim Hortons
    17 min walk
  • Ben Thanh 邊城
    4 min drive
  • Starbucks
    15 min walk
  • State & Main Kitchen & Bar
    16 min walk

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel near St Jacobs Farmers Market
Consider a stay at Homewood Suites by Hilton Waterloo/St. Jacobs and take advantage of free full breakfast, a grocery/convenience store, and a playground. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • An electric car charging station, express check-out, and express check-in
  • A front-desk safe, meeting rooms, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 97 rooms offer comforts such as air conditioning and separate dining areas, as well as perks like free internet and safes. Guest reviews highly rate the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 37-inch LCD TVs with cable channels
  • Separate dining areas, kitchens, and full-sized refrigerators/freezers

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
Township of Woolwich
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,290 reviews
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CAD 84 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Frequently asked questions

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a pool?

Yes, this property has an indoor pool.

Is Homewood Suites by Hilton Waterloo/St. Jacobs pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 84 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton Waterloo/St. Jacobs?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Homewood Suites by Hilton Waterloo/St. Jacobs?

Check-out is at 11:00 AM.

Where is Homewood Suites by Hilton Waterloo/St. Jacobs located?

Situated in Township of Woolwich, this hotel is within a 10-minute walk of St. Jacobs Country Playhouse and St Jacobs Farmers Market. St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 641 out of 1009 reviews
Rating 8 - Good. 244 out of 1009 reviews
Rating 6 - Okay. 77 out of 1009 reviews
Rating 4 - Poor. 26 out of 1009 reviews
Rating 2 - Terrible. 21 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Tien Hy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kitchen well equipped with daily essentials, friendly staff and very helpful, daily varied breakfast
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Parking easy, breakfast was good!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, accessible rooms were generous size
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice big spacious room. Spotlessly clean, looked very new. Big comfortable bed and great shower. Indoor pool, fast friendly check in. Great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full size room was excellent
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Sufficient parking . Lovely rooms
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean rooms. Friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Staff & service, amenities, property conditions & facilities
The room was beautiful and spacious, and the staff were very friendly and welcoming. Breakfast was okay, though our friends and family mentioned that the sister property offered a better and fresher selection. One downside was the garbage bin in the main lobby, which was already overflowing the night (3pm) before and remained that way when we checked out.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The room was a very large size. Quite comfortable for a weekend getaway. Steps away from the St. Jacobs market, restaurants, and theatre. Great breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was accomodating, rooms very spacious and clean and the pool was heated. The teens loved it.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, nice staff. Nice amenities.
Stayed 1 night in Jan 2026
Verified

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paula

The room was spotless and the staff nd emenities were super
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Polite welcoming helpful and efficient staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SHIFAT

Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience. big room, clean, friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was pretty good! The staff were very attentive and very quick at assisting us with whatever we needed.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacious room. Hotel bar next door for an afternoon drink. Excellent location for a bit of shopping and market!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean, great staff and quick check-in and check out.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jaclyn

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, responsive and polite. The area is lovely, quiet and the Market is within walking distance.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elise

Liked: Cleanliness
Clean and reception staff was very kind and helpful!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and courteous. What was very helpful was that the hotel has wheelchairs to use. We needed one for grandpa.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

McKenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, breakfast was yummy and wide selection and lots of room for parking
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with all the amenities.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, spacious and the staff are great!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Quiet Room, Excellent Staff
Stayed 1 night in Oct 2025