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Homewood Suites by Hilton Waterloo/St. Jacobs

Property class: 3

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Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

An outdoor patio with a wooden pergola, stone walls, and outdoor seating. - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
A modern hotel lobby with a sofa, chairs, a coffee table, a minibar, and a large window. - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
A hotel room with a large bed, a bedside table with a lamp, a telephone, and a mirror above the sink. - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
A hotel with a parking lot, a small lake, and a view of the surrounding cityscape. - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
A swimming pool with clear water, surrounded by lounge chairs and tables, with windows offering a view of the outside. - Homewood Suites by Hilton Waterloo/St. Jacobs (Township of Woolwich)
Near St Jacobs Farmers Market, Homewood Suites by Hilton Waterloo/St. Jacobs provides free full breakfast, a grocery/convenience store, and a playground. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 1KING HEARING ACCESSIBLE STUDIO SUITE NOSMOK

A hotel room with a bed, nightstands, a ceiling fan, a door, and a bathroom visible through an open door.

1KING HEARING ACCESSIBLE STUDIO SUITE NOSMOK

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a ceiling fan, a nightstand, a framed picture on the wall, and a door leading to another room.

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(90 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking

A modern kitchen with dark wooden cabinets, stainless steel appliances, and a white countertop.

Suite, 2 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

A hotel room with a blue sofa, a small ottoman, a side table, a lamp, and a framed picture on the wall.

Suite, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a small kitchenette, a dining area with chairs, and a door leading to another room.

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Township of Woolwich is home to Homewood Suites by Hilton Waterloo/St. Jacobs. Brubacher House Museum and Waterloo Visitor & Heritage Information Centre are local landmarks, and some of the area's attractions include Waterloo Central Railway and Earth Sciences Museum. Perimeter Institute for Theoretical Physics and Conrad Centre for the Performing Arts are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Township of Woolwich travel guide
Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0

What's nearby

  • A river running through a town with a bridge, surrounded by dense greenery.
    St Jacobs Farmers Market
    6 min walk - 0.4 miles
  • St. Jacobs Country Playhouse
    1 min walk - 0.0 miles
  • St. Jacobs Outlets
    3 min walk - 0.2 miles
  • St. Jacobs Market District Visitor Information Centre
    3 min walk - 0.2 miles
  • Waterloo Central Railway
    6 min walk - 0.4 miles

Getting around

  • Kitchener Station
    14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Restaurants

  • Cheesy Busy Wheel
    8 min walk
  • Dairy Queen
    3 min drive
  • Tim Hortons
    17 min walk
  • Jack's Family Restaurant
    3 min walk
  • Starbucks
    5 min drive

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,174 reviews
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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CAD 84 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 84 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Homewood Suites by Hilton Waterloo/St. Jacobs have a pool?

Yes, this property has an indoor pool.

Is Homewood Suites by Hilton Waterloo/St. Jacobs pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 84 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton Waterloo/St. Jacobs?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Homewood Suites by Hilton Waterloo/St. Jacobs?

Check-out is at 11:00 AM.

Where is Homewood Suites by Hilton Waterloo/St. Jacobs located?

Situated in Township of Woolwich, this hotel is within a 10-minute walk of St. Jacobs Country Playhouse and St Jacobs Farmers Market. St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 663 out of 1004 reviews
Rating 8 - Good. 221 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean, large suite room, friendly staff and very good breakfast.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Kaitlyn

Liked: Staff & service
The breakfast was great and staff were helpful
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, rooms were big and comfortable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was quick and staff were pleasant. Rooms were clean and spacious. Very nice stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel, spotless, clean, helpful staff, up to date decor, suites were roomy and felt like home, breakfast choices were delicious.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Pierrette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Very friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was terrific. Nice and warm for swimming. Great location to the farmers market.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay. We enjoyed the Manager’s Reception on Wednesday evening followed by a good breakfast selection in the morning. Room was clean and relaxing. Great walkable location to The Farmer’s Market.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. The suite is super family-friendly. The staff are very helpful.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the st Jacobs market and restaurants
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Helpful staff. Cozy suite.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen, clean room and breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a two bedroom suite which was perfect for two couples. Room was clean but could have used another chair instead of just a sofa . Breakfast was okay .
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Summer checked us in and she was personable and professional. No hassle and perfect room for our needs . Breakfast was better than our previous visits well
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff brought clean towels. Front desk texted multiple times to check on our stay. Breakfast buffet was good.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Naina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the size of the rooms. We stayed here while we were settling our children in at University of Waterloo and found it really convient to get to the university and alos to pick up items we needed (Walmart supercenter is 3 minutes away). We had a chance to walk the farmers market on Saturday which was a loveky bonus as it is walking distance to the hotel.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

brunella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room super clean
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Easy check in, friendly staff, big clean room, good breakfast. Hotel shows some wear and tear, needs some love. Beds were doubles, mattresses were soft, bedding too small. Very limited tv channels and some were not HD Would stay again but there are other options very close by.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very clean!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast with lots of options (offered gluten free breads options as well). Staff was so helpful and friendly. Pool was closed but were able to walk next door to use that one. Very clean and quiet.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean and spacious. The staff at the front desk were very professional and friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kitchenette and full fridge, there was also an awesome smoking designated area at the back with a nice gazebo and lots of seating. Staff was friendly and all amenities were easy to access. Breakfast had a ton of options, with a huge comfy seating area. Was a great stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at Homewood Suites for many years when I visit the St. Jacob/Waterloo area and it is one of the finest Hotels. It is convenient to the Farmers Market and the Outlet Mall is right next door. Rooms are spacious, clean and has a full kitchen with stove, full size refrigerator and dishwasher. Staff are friendly and willing to see that your stay is memorable. Breakfast is free and consists of hot and cold buffet items with plentiful choices.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and really good breakfast
Stayed 2 nights in Mar 2026