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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Property class: 2.5

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

A bar area with a counter, bar stools, and a television screen displaying 'B55'. - Hampton Inn & Suites by Hilton Waterloo St. Jacobs (Township of Woolwich)
A hotel reception area with a wooden reception desk, a welcome sign, and a shoe display. - Hampton Inn & Suites by Hilton Waterloo St. Jacobs (Township of Woolwich)
A modern hotel with a prominent entrance, a flag, and a sign indicating it is a Hampton Inn & Suites. - Hampton Inn & Suites by Hilton Waterloo St. Jacobs (Township of Woolwich)
A spacious lobby with a large blue rug, seating areas, and a bar. - Hampton Inn & Suites by Hilton Waterloo St. Jacobs (Township of Woolwich)
An indoor swimming pool with lounge chairs, a poolside table, and a view of the outside. - Hampton Inn & Suites by Hilton Waterloo St. Jacobs (Township of Woolwich)
Located close to St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre, Hampton Inn & Suites by Hilton Waterloo St. Jacobs provides a free breakfast buffet, mini golf, and a coffee shop/cafe. The on-site local cuisine family restaurant, Das Bar, features happy hour and dinner. Dry cleaning/laundry services, a bar, and a gym are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.6 out of 10
Exceptional
(22 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(27 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, and a bathroom visible through an open door.

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

A hotel room with two beds, a desk, a chair, and a bedside table.

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(45 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

A hotel room with a large bed, a red armchair, a small table, and a nightstand with lamps.

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(78 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

A hotel room with two beds, a TV, a desk with a chair, a mirror, and a window with curtains.

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(77 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2
  • 1 King Bed

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2
  • 1 King Bed

2 Queen Bedroom Walk In Shower Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Township of Woolwich is home to Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Travelers eager for a bit of culture can stop by Centre In The Square, while those who have shopping on the agenda may want to visit St. Jacobs Outlets and St Jacobs Farmers Market. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Bingemans, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as fishing. Visit our Township of Woolwich travel guide
Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8

What's nearby

  • A river running through a town with a bridge, surrounded by dense greenery.
    St Jacobs Farmers Market
    8 min walk - 0.5 miles
  • St. Jacobs Country Playhouse
    2 min walk - 0.1 miles
  • St. Jacobs Outlets
    5 min walk - 0.3 miles
  • St. Jacobs Market District Visitor Information Centre
    5 min walk - 0.3 miles
  • Waterloo Central Railway
    8 min walk - 0.5 miles

Getting around

  • Kitchener Station
    14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    25 min drive

Restaurants

  • Cheesy Busy Wheel
    8 min walk
  • Dairy Queen
    4 min drive
  • Tim Hortons
    17 min walk
  • Jack's Family Restaurant
    4 min walk
  • Starbucks
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Das Bar

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Guests are required to download the property's Hilton Honors mobile app before check-in

This property enforces quiet hours from 10:00 PM to 7:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 84 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 AM.

Is Hampton Inn & Suites by Hilton Waterloo St. Jacobs pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 84 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Check-out is at 11:00 AM.

Where is Hampton Inn & Suites by Hilton Waterloo St. Jacobs located?

Situated in Township of Woolwich, this hotel is within a 10-minute walk of St. Jacobs Outlets, St. Jacobs Market District Visitor Information Centre, and St Jacobs Farmers Market. University of Waterloo and Conestoga Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 784 out of 1173 reviews
Rating 8 - Good. 279 out of 1173 reviews
Rating 6 - Okay. 64 out of 1173 reviews
Rating 4 - Poor. 21 out of 1173 reviews
Rating 2 - Terrible. 25 out of 1173 reviews

Reviews

Verified review

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and breakfast was good.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautifully maintained, the breakfast & bar were super nice, & the staff were really friendly & efficient.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room and bathroom facilities were great.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay! The staff were friendly, room was clean and the breakfast was good. Will stay again if we come back to Waterloo!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly, the room was very clean and tidy and the free buffet breakfast was great!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Chao-Sheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and friendly staff. Breakfast is included. Nice place for vacation with family.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service! Would absolutely stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed with the whole experience Good breakfast Pool was clean &warm Not crazy about the pillows Everything was well worth the money
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and our room is immaculately clean and well maintained. Staff are all pleasant and very helpful. We really enjoyed the breakfast. There was lots to choose from and the staff was very helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an easily accessible location. The staff was very friendly and the room was incredibly clean. We would not hesitate to stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room with king bed. Walk in large shower. Restaurant on main floor has excellent food. Free coffee and tea in the lobby. Can’t say a bad thing about this location. Nice and clean everywhere.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel I think is relatively new so everything is in such wonderful condition. The bathroom was really lovely....bright ,clean and the shower was fantastic. The linens on the bed were superior to many hotels where we have stayed. The television was very good.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the free breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the pool during our stay but had to request pool towels as they weren’t always restocked. Breakfast had lots of choice. Loved the walk-in shower in our room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent. Pool was very clean. Excellent location for visiting St Jacob’s market. Less than a 5 min walk. Very convenient location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all very kind and helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, and great breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was excellent- the staff do a terrific job.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and super clean! Close to everything. Breakfast was great too!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff were very helpful. Pool and gym were great. Breakfast options weren’t numerous. The property should consider more variety of options. I would recommend still.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at both the front desk and the dining room. Room was spacious, comfortable bed, wonderful bathroom. Had late dinner in the dining room with great service and food was good. Free breakfast too! We chose it because of its close location to Dt. Jacobs but were really impressed with the hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, very quiet. Conveniently close to the farmer’s market. The breakfast was delicious and very fresh. Thank you!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, quick check in and great staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best Hampton Inn i have stayed at. Clean, new, large rooms, great breakfast area
Stayed 2 nights in Mar 2026