Crowne Plaza Kitchener-Waterloo, an IHG Hotel

3.5 star property
Comfortable hotel, walk to Kitchener-Waterloo Art Gallery

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Photo gallery for Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Exterior
Indoor pool
Premium bedding, desk, blackout drapes, iron/ironing board
Bar (on property)
Exterior

Overview of Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Reviews
8.0

Very good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Housekeeping
  • Room service
  • Restaurant

Explore the neighborhood

105 King St E, Kitchener, ON, N2G2K8
  • Popular LocationIzna Donburi1 min walk
  • Popular LocationKitchener City Hall6 min walk
  • Popular LocationKitchener Station14 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)61 min drive

Room options

Standard Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Kitchener

Located in Kitchener, Crowne Plaza Kitchener-Waterloo, an IHG Hotel is in the city center and near the airport. Conestoga Mall and St. Jacobs Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bingemans and Chicopee Tube Park. Looking to enjoy an event or a game? See what's going on at Centre In The Square or Kitchener Memorial Auditorium Complex. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing.

What's nearby

  • Centre In The Square - 9 min walk
  • Kitchener Memorial Auditorium Complex - 3 min drive
  • Wilfrid Laurier University - 6 min drive
  • Bingemans - 6 min drive
  • University of Waterloo - 7 min drive

Getting around

  • Kitchener Station - 14 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 62 min drive

Restaurants

  • Crabby Joe's - 1 min walk
  • The Rich Uncle Tavern - 3 min walk
  • Variedad Latina Restaurant - 2 min walk
  • Coffee Culture Cage and Eatery - 2 min walk
  • The Yeti Cafe - 4 min walk

About this property

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Hotel near University of Waterloo
Located close to Kitchener-Waterloo Art Gallery and Centre In The Square, Crowne Plaza Kitchener-Waterloo, an IHG Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The onsite American cuisine restaurant, Aqua Lounge Restaurant, features brunch. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), express check-out, and a porter/bellhop
  • 7 meeting rooms, a computer station, and a front-desk safe
  • An elevator, multilingual staff, and luggage storage
  • Guest reviews give good marks for the dining options, breakfast, and helpful staff
Room features
All 201 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and hair dryers
  • 37-inch LED TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge Restaurant
  • Aqua Lounge Restaurant

Things to do

  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,005 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 10 floors
  • Ballroom
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Kitchener
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 AM.

Is Crowne Plaza Kitchener-Waterloo, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Self parking is available for CAD 12.00 per night.

What time is check-in at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Kitchener-Waterloo, an IHG Hotel located?

Located in the heart of Kitchener, this hotel is within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 mi (5 km). Kitchener Station is 14 minutes by foot.

Crowne Plaza Kitchener-Waterloo, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 440 out of 1012 reviews" "
Rating 8 - Good. 321 out of 1012 reviews" "
Rating 6 - Okay. 127 out of 1012 reviews" "
Rating 4 - Poor. 50 out of 1012 reviews" "
Rating 2 - Terrible. 74 out of 1012 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sheila

Liked: Staff & service
The staff were fantastic. Furniture was worn, shower had little pressure when using hot water and needed a good clean. It was unfortunately not what I expected.
Stayed 1 night in Mar 2024

8/10 Good

Abraham

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were great. Clean and comfortable hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Traveled with group
Liked: Amenities, property conditions & facilities
Great location and hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Lobby was clean and welcoming.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful quiet stay in our upgraded room. Staff was friendly and helpful and the breakfast buffet was fabulous! We'll be back in May and hope that we get the same room.
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice for our 1 night stay. Buffet breakfast was not the greatest so I suggest going elsewhere, but other than that every else was awesome.
Stayed 1 night in Nov 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
#
Stayed 1 night in Mar 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just in town for the night, room and service was great, night life was interesting
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff all throughout the property. Clean and well-maintained facilities.
Stayed 1 night in Mar 2024