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Pinecone Hotel

3.5 star property
Lakefront hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Pinecone Hotel

Restaurant
Bar (on property)
In-room safe, free WiFi
Outdoor pool
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite

Suite | In-room safe, free WiFi

Suite

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

In-room safe, free WiFi

Executive Double Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi

Superior Double Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, free WiFi

Deluxe Double Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room safe, free WiFi

Deluxe Apartment, 1 Bedroom

Highlights

Air conditioning
TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Free bottled water
Cable channels
Living room
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Tom Mboya Estate, Along Dakar Road, Off Nyerere Road, Kisumu, 40100

What's nearby

  • Kisimu museum - 17 min walk - 0.9 miles
  • Kisumu Clock Tower - 2 min drive - 1.4 miles
  • The West End Shopping Mall - 3 min drive - 2.1 miles
  • Kisumu Impala Sanctuary - 4 min drive - 2.3 miles
  • Dunga Bay - 4 min drive - 2.5 miles

Getting around

  • Kisumu (KIS) - 7 min drive

Restaurants

  • ‪Laughing Buddha - ‬3 min drive
  • ‪Mahfudh Ashur Restaurant - ‬2 min drive
  • ‪Java United Mall - ‬19 min walk
  • ‪Buddy's Bar & Grill - ‬19 min walk
  • ‪Whistles Restaurant & Lounge - ‬3 min drive

About this property

Pinecone Hotel

Hotel by the lake
Consider a stay at Pinecone Hotel and take advantage of a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and a 24-hour front desk
  • Luggage storage, concierge services, and 1 meeting room
Room features
All 66 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • TVs with cable channels

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Pinecone Hotel Kisumu
Pinecone Kisumu
Pinecone Hotel Hotel
Pinecone Hotel Kisumu
Pinecone Hotel Hotel Kisumu

Frequently asked questions

Does Pinecone Hotel have a pool?

Yes, this property has an outdoor pool.

Is Pinecone Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pinecone Hotel?

Self parking is free at this property.

What time is check-in at Pinecone Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Pinecone Hotel?

Check-out is at 10 AM.

Does Pinecone Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 50 per vehicle applies.

Where is Pinecone Hotel located?

Situated on a lake, this hotel is within 1 mi (2 km) of Kisimu museum and Kisumu Clock Tower. Masai Craft Market and The West End Shopping Mall are also within 2 mi (3 km).

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Pinecone Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10

A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room.
Stayed 4 nights in Oct 2024

8/10

I am a picky American traveler who has stayed in multiple hotels in Kisumu. The Pinecone has excellent value for its cost. The staff are very accommodating and tried hard to address any issue that arose. Specifically, the restaurant took a long time to prepare food but that it is because each meal is 'made to order'. It took nearly an hour to receive my soup order, but I when it finally came, I could tell it was made fresh and was absolutely delicious. The next evening, I placed my dinner order about an hour before I wanted to eat, which worked perfectly. The room was very clean and although the shower was not quite as hot as I would like (due to relying on solar power and it was cloudy), the staff tried to improve the temperature after I raised the issue. Again, the staff were super friendly, the food was delicious, the room was clean and safe, and there was a hair dryer in the room. Overall, this is high value for the cost and I would recommend staying here to colleagues.
Stayed 3 nights in Jan 2025

6/10

Stayed 4 nights in Feb 2025

6/10

Das Hotel war gut aber sehr laut. Vor allem die laute Musik im Poolbereich dröhnte durch das ganze Haus und war sehr nervig! Außerdem gab es in unserem Zimmer kein heißes Wasser!
Stayed 3 nights in Dec 2024

10/10

Excellent service, staff very attentive and Professional, excellent food
Stayed 4 nights in Nov 2018

6/10

nice, but a bit pricey for what they offer
Stayed 9 nights in May 2018

8/10

Great, reasonably modern rooms, across 3 floors, no lift, but staff happy to help carry your cases up. Floor to ceiling mosquito netting around the beds, although there was no real issue during our stay. Restaurant offers a reasonable buffet breakfast, lunch service, if they have conferences/ meetings, again a buffet option , same for the evenings. Steaks are quite tough, but that's par for the course in regard to the beef we ate whilst in Kenya. Hotel staff, really friendly and obliging. Power drops out quite often, but the hotel back up generator cuts in quickly. Wifi signal poor and coverage throat the hotel is patchy, particularly if attempting to use something like Facebook Swimming pool not large, but great to unwind and cool off. Only downside really is the poor service at the pool bar. Orders taken quickly but can be some time before its fulfilled, particularly if ordering food. A couple of times it was over an hour before our table was served. The hotel isn't located in the best of areas,an industrial estate located on a dusty, rutted track. Boda boda bikes sit outside the main gate, Kshs50 into Kisumu. I'd be happy to return on another trip
Stayed 3 nights in May 2018