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Acacia Premier Hotel

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Photo gallery for Acacia Premier Hotel

Lake view - Acacia Premier Hotel (Kisumu)
Presidential Suite | Egyptian cotton sheets, premium bedding, in-room safe - Acacia Premier Hotel (Kisumu)
Coffee shop - Acacia Premier Hotel (Kisumu)
Outdoor pool, open 8 AM to 6 PM, pool umbrellas, sun loungers - Acacia Premier Hotel (Kisumu)
Coffee shop - Acacia Premier Hotel (Kisumu)
Luxury
4.5 star property
9.0

Wonderful

Lakeside sanctuary with rooftop pool

Rooftop dining offers magnificent sunset views over Lake Victoria from the poolside restaurant. Professional massage therapists provide incredible relaxation in the spa. The central location allows for easy exploration of Kisumu city on foot.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Twin Room

A hotel room with a tufted headboard, a bedside table with a lamp, and multiple pillows.

Standard Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard King Room

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior King Room

A balcony with a view of a cityscape, a table with fruits, and a chair.

Superior King Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed

A hotel room with a bed, a chair, a table with a vase of flowers, a lamp, and a view of a lake.

Superior Double Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Lake View

Suite, Lake View | Egyptian cotton sheets, premium bedding, in-room safe

Suite, Lake View

  • Lake view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, in-room safe

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • 241 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A four-poster canopy bed with a green throw blanket, a nightstand with a lamp, and a chair in a hotel room.

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Twin Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Kisumu, Acacia Premier Hotel is in the suburbs and on a lake. The West End Shopping Mall and Masai Craft Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kisumu Impala Sanctuary and Dunga Bay. Visit our Kisumu travel guide
Map
Achieng' Oneko Rd, Kisumu

What's nearby

  • The West End Shopping Mall
    2 min walk - 0.1 miles
  • Kisumu Clock Tower
    13 min walk - 0.7 miles
  • Masai Craft Market
    15 min walk - 0.8 miles
  • Kisumu Impala Sanctuary
    17 min walk - 0.9 miles
  • Dunga Bay
    20 min walk - 1.1 miles

Getting around

  • Kisumu (KIS)
    13 min drive

Restaurants

  • The Garage Bar And Grill
    11 min walk
  • The Duke of Breeze
    9 min walk
  • Java House
    1 min walk
  • Sovereign Hotel
    11 min walk
  • Rooftop Bar & Lounge
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aqua Pool
  • Café Acacia

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (1,862 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 6 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Acacia Premier Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–6 PM.

Is Acacia Premier Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Acacia Premier Hotel?

Check-in start time: 2:00 PM; Check-in end time: 8 PM.

What time is check-out at Acacia Premier Hotel?

Check-out is at 10 AM.

Does Acacia Premier Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.00 per vehicle applies.

Where is Acacia Premier Hotel located?

Situated on a lake, this luxury hotel is within a 15-minute walk of The West End Shopping Mall, Kisumu Impala Sanctuary, and Kisumu Clock Tower. Dunga Bay and Masai Craft Market are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Acacia Premier Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 94 out of 150 reviews
Rating 8 - Good. 39 out of 150 reviews
Rating 6 - Okay. 13 out of 150 reviews
Rating 4 - Poor. 3 out of 150 reviews
Rating 2 - Terrible. 1 out of 150 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a perfect place to stay quite with lake view. , nice bed and organized rooms
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Great food, nice rooms and great staff
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Staff was fantastic!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Incredibly accommodating staff. They went above and beyond to make us happy 😁
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Sudhir Amratlal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel with friendly staff.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Rodah Owako

Liked: Cleanliness, amenities, property conditions & facilities
We are regular visitors to the Acacia hotel. We have always been satisfied with quality of service, professionalism of staff, and rooms and other facilities. Particularly enjoy having a drink or a meal by the pool. It is simply lovely. We highly recommend.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Diddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot to rest in the heart of Kisumu. The hotel has all the expected amenities and more. It’s a welcome spot when exploring the beautiful Lake Victoria region.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lake view!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff.
Stayed 5 nights in Nov 2023
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THOROUGHLY PLEASED

Thoroughly enjoyed my stay! The staff was pleasant and efficient. They seemed to be genuinely concerned about ensuring the safety and wellbeing of each customer. That made the business trip enjoyable.
Stayed 11 nights in Mar 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service with friendly staff and excellent facilities. We stay at the Acacia every year while visiting family in Kisumu and are never disappointed. Highly recommended.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Dorika

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service from the staff always prepared to assist with any issue
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Dorcas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acacia is to Kisumu what Golf is to Kakamega. Underwhelmed but grateful for the experience. Beautiful views from rooftop. Surprisingly good chocolate cake!
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Bjorn Tore

Liked: Cleanliness, staff & service

Nice location, service-oriented staff

Staying at Acacia was nice, as always, nice view to the sunset over Lake Victoria from the terrace and most of the staff did a very good job - but some details needs to be looked at. Almost possible to get pool towels, rooms not set up as promised, the pool was partly unavailable / due to not announced (noisy) maintenance going on all day. I hope it will be better next time.
Stayed 2 nights in Mar 2024