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Acacia Premier Hotel

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Acacia Premier Hotel

Exterior
Check-in/check-out kiosk
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Lake view
Shower, free toiletries, hair dryer, bathrobes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Lake View

Suite, Lake View | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, Lake View

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Lake view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Egyptian cotton linens
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Egyptian cotton linens
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Premium bedding
Egyptian cotton linens
Separate bedroom
  • Lake view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Presidential Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 241 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

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About the neighborhood

Map
Achieng' Oneko Rd, Kisumu

What's nearby

  • The West End Shopping Mall - 1 min walk - 0.0 miles
  • Kisumu Clock Tower - 15 min walk - 0.8 miles
  • Dunga Bay - 15 min walk - 0.8 miles
  • Kisumu Impala Sanctuary - 1 min drive - 0.3 miles
  • Kisimu museum - 3 min drive - 1.6 miles

Getting around

  • Kisumu (KIS) - 8 min drive

Restaurants

  • ‪Pool Bar @ Acacia Premier - ‬1 min walk
  • ‪Java House - ‬2 min walk
  • ‪Laughing Buddha - ‬13 min walk
  • ‪Mahfudh Ashur Restaurant - ‬18 min walk
  • ‪Java United Mall - ‬3 min drive

About this property

Acacia Premier Hotel

Luxury hotel by the lake
Consider a stay at Acacia Premier Hotel and take advantage of a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a body treatment, a massage, or a facial at Acacia Premier, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and barbecue. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-in, and babysitting (surcharge)
  • Newspapers in the lobby, an elevator, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 93 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aqua Pool
  • Café Acacia

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (1,862 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 8 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 6 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Acacia Premier Hotel Kisumu
Acacia Premier Kisumu
Acacia Premier
Acacia Premier Hotel Hotel
Acacia Premier Hotel Kisumu
Acacia Premier Hotel Hotel Kisumu

Frequently asked questions

Does Acacia Premier Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–6 PM.

Is Acacia Premier Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Acacia Premier Hotel?

Self parking is free at this property.

What time is check-in at Acacia Premier Hotel?

Check-in start time: noon; Check-in end time: 8 PM.

What time is check-out at Acacia Premier Hotel?

Check-out is at 10 AM.

Does Acacia Premier Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.00 per vehicle applies.

Where is Acacia Premier Hotel located?

Situated on a lake, this luxury hotel is within a 10-minute walk of The West End Shopping Mall and Kisumu Impala Sanctuary. Kisumu Clock Tower and Dunga Bay are also within 1 mi (2 km).

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Acacia Premier Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 117 reviews
Rating 8 - Good. 35 out of 117 reviews
Rating 6 - Okay. 12 out of 117 reviews
Rating 4 - Poor. 3 out of 117 reviews
Rating 2 - Terrible. 1 out of 117 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great stay
Stayed 1 night in Sep 2024

10/10

Great location. Great staff
Stayed 2 nights in Jan 2025

10/10

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Stayed 5 nights in Mar 2025

6/10

It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
Stayed 1 night in Dec 2024

10/10

Excellent...
Stayed 2 nights in Feb 2025

10/10

Nice and comfortable stay, great breakfast and amazing staff.

10/10

Beautiful hotel
Stayed 1 night in Aug 2023

10/10

Very nice lake view!
Stayed 1 night in Jun 2024

10/10

Great hotel. Lovely food, awesome pool bar spa and facilities. Great view of lake victoria from the pool bar.
Stayed 2 nights in Nov 2022

10/10

Hospitality is top notch
Stayed 2 nights in Jan 2024

8/10

This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Stayed 2 nights in Feb 2024

10/10

Very welcoming staff.
Stayed 5 nights in Nov 2023

8/10

Stayed my times before Covid and enjoyed this hotel … and my recent visit was equally satisfying
Stayed 1 night in May 2023

8/10

Wholesome breakfast, comfortable room, soundproof!
Stayed 3 nights in Mar 2018

8/10

Convenient Location, Hotel is ok a bit outdated.
Stayed 2 nights in Dec 2022

10/10

We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Stayed 2 nights in Apr 2024

10/10

Always great service with friendly staff and excellent facilities. We stay at the Acacia every year while visiting family in Kisumu and are never disappointed. Highly recommended.
Stayed 2 nights in Dec 2023

10/10

My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.
Stayed 2 nights in Dec 2023

10/10

Very file. Clean, Safe Hotel in KISUMU I was stayed there 3 days, Swiming pool was also great
Stayed 2 nights in Oct 2018

10/10

Very good stay. Hotel staff as always are excellent and welcoming. I wish there were more guests staying. However, that is the way things are in Kenya
Stayed 2 nights in Jun 2023

10/10

Super service from the staff always prepared to assist with any issue
Stayed 2 nights in Oct 2023

10/10

Exceeded the expectations of everyone in our group.
Stayed 2 nights in Mar 2018

6/10

Hotel is a bit tired and needs some renovation. Looks better in the pictures! Rooms clean, breakfast average.
Stayed 2 nights in May 2018

10/10

It is very nice and modern facility with neat rooms and hospitality in service. Will absolutely do better if provide more food variety.

10/10

Great
Stayed 1 night in Feb 2023