Ratings based on 11,852 Verified Reviews

3.2 out of 5
64% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
AARP Travel Center Verified Reviews
1 out of 5
by A verified traveler

Posted May 25, 2020 on Expedia
One of the most dirty and disgusting hotels ever. Trash everywhere- and I mean everywhere. Beer cans, nip bottles, HUNDREDS of cigarette butts, etc. The pool area looked the slums of LA. The " guests" were smoking and drinking everywhere. The staff was actually nice and my guess is they cut back due to Covid but there is no excuse the place waa a literal trash dump. It was surreal.
5 out of 5
by A verified traveler from Miami

Posted May 25, 2020 on Expedia
Had a great time and would come again. My husband and i was very happy with our stay.
3 out of 5
by A verified traveler

Posted May 21, 2020 on Expedia
Great location within walking distance of just about any essential needs including bus stops , rooms could use a remodel !
4 out of 5
by A verified traveler from Lakeland

Posted May 10, 2020 on Expedia
I liked everything about the hotel just wishing all the activities was open
1 out of 5
by A verified traveler from Miami

Posted May 4, 2020 on Expedia
No towel we ask twice never come no clean we not sleed people whit music to 5 am
5 out of 5
by A verified traveler

Posted Apr 5, 2020 on Expedia
It was not very booked as usual and it was nice, quiet and peaceful.
Comment from Hotel Management
Apr 6, 2020 by manager, Hotel Management
Thank you for your recent stay, please come again.
1 out of 5
by A verified traveler

Posted Mar 24, 2020 on Expedia
Comment from Hotel Management
Mar 28, 2020 by manager, Hotel Management
Thank you.
2 out of 5
by A verified traveler

Posted Mar 20, 2020 on Expedia
There was half a bathing suit left in our room, no WiFi and no hot water. Rust stains in tub and it looks like someone previously broke down the door. We reported but no one fixed the first day. Complained again and were moved to another room which was much better. Except a broom was left in the room
Comment from Hotel Management
Mar 21, 2020 by manager, Hotel Management
We apologize for any inconvenience during your stay and will look into the issues you mention.
2 out of 5
by A verified traveler

Posted Mar 19, 2020 on Expedia
It’s not what it looks like in the picture. The tub was rusty and it’s not what I expected.
Comment from Hotel Management
Mar 19, 2020 by Manager, Hotel Management
Please accept our apology for falling short of your expectations and thank you for your feedback. We use reviews to help see where we need to make improvements. The issues you mention will be taken care of immediately.
1 out of 5
by A verified traveler

Posted Mar 18, 2020 on Expedia
Comment from Hotel Management
Mar 19, 2020 by Manager, Hotel Management
We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.