Vacations Close To Kissimmee Civic Center

Poor management, Will take a new deposit every time you extend, you don't get your deposit back for a week, they change they're policies when it's convenient for them ie some days it's 50.00 deposit per room and some days it's 100.00 deposit.it just depends on who is working. They gave a notice overnight that anyone parked in certain spots at 9am would be towed at their own expense. Notice was received well after midnight on the same day. The hallways have a musty smell. I requested to switch rooms due to the tv had a blue hue and the floor was peeling up and catching on my socks and I had tripped over it several times. At first I was told I had to request first thing in the morning so the next day I requested at 8am and was told I had to come to the desk and speak to a manager in order to switch rooms. Every time you go to the desk someone is already there having problems with their booking and/or charges. They have people from another hotel that bother you while you're having breakfast, leave flyers in your windshield daily, and wait near the desk selling you discounts to stay at an alternate hotel. The rooms are way over priced at full price. If you stay here definitely use a third party.

We had a lovely stay at The Kenwood Inn. Pat is a wonderful host, Chef Adam created delicious breakfasts for us and catered to our vegetarian diet, and breakfast was served by Barbara, who is so very sweet. Our room was beautiful, and the bed was like sleeping on a fluffy cloud. We had access to bikes, a pool, a balcony with a lovely view and were within a short walking distance to many restaurants, the bay, shops, and galleries. We will definitely be back!

The pictures make this place look much nicer than it actually is. There was a broken-down car in the parking lot that looked like it had been stolen and stripped. When I asked about it, I was told it belonged to the owner. I found it bizarre that the owner would leave such an eyesore right in front of the hotel. It gave the property the appearance of the kind of place people rent by the hour. I definitely wouldn’t stay here again. The “free” breakfast was a joke, and overall the hotel was a huge disappointment. I guess that’s what you get for around $100 a night, but honestly, I think I would have had a better experience at a Motel 6.

Amazing experience

The facility was short staffed. The elevator had issues. Two days that breakfast was served there was no forks, and no syrup for pancakes. Room service didn't come in until the day before we were to leave and we had to request more towels.