See all properties

The Burton Hotel and Cloud Nine

Property class: 3

Choose dates to view prices

Photo gallery for The Burton Hotel and Cloud Nine

An indoor swimming pool with a stone wall and palm trees. - The Burton Hotel and Cloud Nine (Kington)
A multi-level gym with a staircase, exercise equipment, and a wooden floor. - The Burton Hotel and Cloud Nine (Kington)
A modern gym with exercise equipment, a staircase, and a glass railing. - The Burton Hotel and Cloud Nine (Kington)
A well-maintained garden with picnic tables and green umbrellas, surrounded by lush greenery and a stone wall. - The Burton Hotel and Cloud Nine (Kington)
A hotel room with a large bed, a ceiling fan, a bedside table, and a nightstand. - The Burton Hotel and Cloud Nine (Kington)
Take advantage of free full breakfast, mini golf, and a garden at The Burton Hotel and Cloud Nine. Treat yourself to a Swedish massage or a manicure/pedicure at Cloud 9 Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a ceiling fan, a bedside table, and a nightstand.

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

A hotel room with two beds, each with a headboard, a bedside table, and a lamp. There is a wooden chair and a round wooden table in the room.

Triple Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a coffee machine, and a ceiling fan.

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with a large bed, a ceiling fan, a bedside table, and a nightstand.

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

A hotel room with two beds, each with striped bedding and towels. There is a nightstand with a lamp and a small table with a cup and a book.

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kington is home to The Burton Hotel and Cloud Nine. Richard Booth's Bookshop and Hey Butter Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Brecon Beacons National Park and Brilley Green Dingle. Hergest Croft Gardens and Small Breeds Farm Park and Owl Centre are also worth visiting. Visit our Kington travel guide
Map
1 Mill Street, Kington, England, HR5 3BQ

What's nearby

  • A white horse on a snow-covered hillside with a clear sky.
    Shropshire Hills
    28 min drive - 17.3 miles
  • A town nestled in a valley with rolling hills in the background.
    Royal Welsh Showground
    32 min drive - 25.5 miles
  • A historic castle surrounded by lush greenery and a small town.
    Ludlow Castle
    40 min drive - 26.1 miles
  • A large dam with multiple arches and a small building with a dome on top.
    Elan Valley
    51 min drive - 32.6 miles
  • Hergest Croft Gardens
    15 min walk - 0.8 miles

Getting around

  • Leominster Station
    20 min drive
  • Birmingham Airport (BHX)
    111 min drive

Restaurants

  • The Crown Inn
    5 min drive
  • Border Bean
    1 min walk
  • The Stagg Inn
    4 min drive
  • The Royal Oak
    7 min drive
  • The Oxford Arms
    3 min walk

Similar properties

An indoor dining area with brick walls, wooden tables, and chairs, decorated with hanging plants and warm lighting.
De Vere Tortworth Court
Wotton-under-Edge
  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,001 reviews
De Vere Tortworth Court
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Burton Hotel and Cloud Nine have a pool?

Yes, this property has an indoor pool.

Is The Burton Hotel and Cloud Nine pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Burton Hotel and Cloud Nine?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Burton Hotel and Cloud Nine?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Burton Hotel and Cloud Nine located?

Situated in Kington, this spa hotel is 0.7 mi (1.1 km) from Hergest Croft Gardens and within 3 mi (5 km) of Small Breeds Farm Park and Owl Centre and Hergest Ridge. Saint Stephen's Church and Westonbury Mill Water Gardens are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Burton Hotel and Cloud Nine Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 200 out of 315 reviews
Rating 8 - Good. 92 out of 315 reviews
Rating 6 - Okay. 17 out of 315 reviews
Rating 4 - Poor. 5 out of 315 reviews
Rating 2 - Terrible. 1 out of 315 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Service was excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely staff, clean room, good food.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Lovely staff. Room was a bit grubby and the damp in the bathroom could easily be addressed with a bit of attentive cleaning.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Lovely breakfast easy parking
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice and cozy, great food and very friendly staff 👍
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean (however decor dated), rest of hotel areas were nicely decorated, clean and inviting. Staff were very welcoming and attentive, Breakfast was perfect and parking was easy.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff, lovely cool room on a really hot day. Pity the pool was still not operational
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff where very welcoming and friendly, food was fantastic 👌
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food, lovely room and friendly staff.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great venue for a chilled new year break with walking in the local area and relaxing in the spa.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean, comfortable room, excellent shower annd bath. extra friendly staff, easy parking. Excellent breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
All the staff were brilliant, so friendly and helpful
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old hotel, comfy room, good food with leasure facilities. Enjoyed my stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , nice spa and good food
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here regular Lovely staff and food
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very helpful and the room was very clean and the choice of evening meals was really good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All staff were wonderful
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Ideal 3 night break away. Made good use of the facilities, all the staff an asset to the hotel. Room spotlessly clean along with all the changing areas in the spa and hotel
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff very welcoming. Room was comfy and clean. Pool and gym were great!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Gym, pool and overall site. Friendly staff, decent food. Will be staying again
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite and very helpful staff at reception and dining. Lovely breakfast and excellent accommodation. Me and partner had a very Special time together 10/10
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service throughout
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food was very good, the spa was lovely and Jana was excellent
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in quiet town

Good breakfast, bar & restaurant. Great swimming pool and spa
Stayed 2 nights in Jun 2024