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The Burton Hotel and Cloud Nine

3.0 star property
Travelers can relax poolside or challenge friends to mini golf before savoring delicious meals with scenic views at this welcoming retreat

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Photo gallery for The Burton Hotel and Cloud Nine

Indoor pool - The Burton Hotel and Cloud Nine (Kington)
Free toiletries, hair dryer, towels - The Burton Hotel and Cloud Nine (Kington)
Interior - The Burton Hotel and Cloud Nine (Kington)
Fitness facility - The Burton Hotel and Cloud Nine (Kington)
Hypo-allergenic bedding, individually decorated, individually furnished - The Burton Hotel and Cloud Nine (Kington)
The Burton Hotel and Cloud Nine welcome visitors with genuine hospitality. Guests start their day with a full breakfast, enjoy mini golf, or find quiet moments in the garden. The Cloud 9 Spa offers rejuvenating treatments, while the Restaurant serves flavorful local cuisine.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, individually decorated, individually furnished

Triple Room

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kington is home to The Burton Hotel and Cloud Nine. Richard Booth's Bookshop and Hey Butter Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Brecon Beacons National Park and Brilley Green Dingle. Hergest Croft Gardens and Small Breeds Farm Park and Owl Centre are also worth visiting. Visit our Kington travel guide
Map
1 Mill Street, Kington, England, HR5 3BQ

What's nearby

  • View of Builth Wells and the surrounding hills, Image shows a small Welsh town near the Royal Welsh showground in central Wales
    Royal Welsh Showground
    32 min drive - 25.5 miles
  • Ludlow Castle, Shropshire, England, Shutterstock ID 660294922, Purchase Order: -
    Ludlow Castle
    39 min drive - 26.1 miles
  • Elan Valley
    Elan Valley
    51 min drive - 32.6 miles
  • Malvern Hills with the Iron age hill fort in the foreground
    Malvern Hills
    63 min drive - 43.3 miles
  • Hergest Croft Gardens
    15 min walk - 0.8 miles

Getting around

  • Leominster Station
    20 min drive
  • Birmingham Airport (BHX)
    111 min drive

Restaurants

  • Boat Inn
    13 min drive
  • The Crown Inn
    5 min drive
  • The Stagg Inn
    4 min drive
  • The Harp
    7 min drive
  • The Red Lion
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 8 2026 to June 5 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Burton Hotel and Cloud Nine have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from April 8 2026 to June 5 2026 (completion date subject to change).

Is The Burton Hotel and Cloud Nine pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Burton Hotel and Cloud Nine?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Burton Hotel and Cloud Nine?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Burton Hotel and Cloud Nine located?

Situated in Kington, this spa hotel is 0.7 mi (1.1 km) from Hergest Croft Gardens and within 3 mi (5 km) of Small Breeds Farm Park and Owl Centre and Hergest Ridge. Saint Stephen's Church and Westonbury Mill Water Gardens are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Burton Hotel and Cloud Nine Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 196 out of 305 reviews
Rating 8 - Good. 88 out of 305 reviews
Rating 6 - Okay. 16 out of 305 reviews
Rating 4 - Poor. 4 out of 305 reviews
Rating 2 - Terrible. 1 out of 305 reviews

Reviews

Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff, lovely cool room on a really hot day. Pity the pool was still not operational
Stayed 1 night in May 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service
Lovely breakfast easy parking
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Lovely staff, clean room, good food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Niel le

Liked: Cleanliness, staff & service, amenities
Nice and cozy, great food and very friendly staff 👍
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The staff where very welcoming and friendly, food was fantastic 👌
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean, comfortable room, excellent shower annd bath. extra friendly staff, easy parking. Excellent breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food, lovely room and friendly staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Great venue for a chilled new year break with walking in the local area and relaxing in the spa.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Franc

Liked: Cleanliness, staff & service, amenities
All the staff were brilliant, so friendly and helpful
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , nice spa and good food
Stayed 1 night in Oct 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old hotel, comfy room, good food with leasure facilities. Enjoyed my stay.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Ideal 3 night break away. Made good use of the facilities, all the staff an asset to the hotel. Room spotlessly clean along with all the changing areas in the spa and hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities
All staff were wonderful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very helpful and the room was very clean and the choice of evening meals was really good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Staff very welcoming. Room was comfy and clean. Pool and gym were great!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great staff.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite and very helpful staff at reception and dining. Lovely breakfast and excellent accommodation. Me and partner had a very Special time together 10/10
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Gym, pool and overall site. Friendly staff, decent food. Will be staying again
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Ahmad

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very old-fashioned building, unfriendly staff, and the staff didn't even help me connect to the Wi-Fi. However, the food and swimming were excellent.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here regular Lovely staff and food
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service throughout
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Friendly

Very clean and friendly. Excellent swimming pool
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three day trip

We stayed in the modern annex next to the hotel, the facilities were excellent and it was lovely to be able to use the swimming pool in the spa.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Staff very friendly and welcoming
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff good food great prices and the massage lady gemma is brilliant
Stayed 4 nights in Nov 2024