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Grand Hotel Excelsior Port Royal

3.5 star property
Boardwalk/promenade hotel with free breakfast and an outdoor pool

Choose dates to view prices

Photo gallery for Grand Hotel Excelsior Port Royal

Sundeck
Breakfast, lunch, dinner served; beach views
Breakfast, lunch, dinner served; beach views
Exterior
Deluxe Room, 1 King Bed, Pool View | Terrace/patio
Near Fort Charles, Grand Hotel Excelsior Port Royal welcomes travelers with a complimentary breakfast buffet and daily manager's reception. Guests can savor meals at Red Jack on the beach, relax poolside, or join fishing excursions and boat tours organized on the property.

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Grand Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Down duvet
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Down duvet
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Partial Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Down duvet
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Comfort Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
1 Port Royal Street, Kingston, Saint Andrew

What's nearby

  • National Stadium - 27 min drive - 17.0 miles
  • Jamaica Conference Center - 27 min drive - 17.1 miles
  • National Gallery of Jamaica - 28 min drive - 17.3 miles
  • Bob Marley Museum - 30 min drive - 18.6 miles
  • Devon House - 31 min drive - 18.6 miles

Getting around

  • Norman Manley Intl. Airport (KIN) - 10 min drive

Restaurants

  • ‪Jav-nick Restaurant - ‬38 min drive
  • ‪Jolly's Seafood Restaurant - ‬38 min drive
  • ‪Captains Bakery - ‬36 min drive
  • ‪Di Dragon - ‬38 min drive
  • ‪Acropolis Gaming & Entertainment Centre - ‬39 min drive

About this property

Grand Hotel Excelsior Port Royal

Hotel near Fort Charles
Located close to National Gallery of Jamaica and African-Caribbean Heritage Centre, Grand Hotel Excelsior Port Royal provides a free breakfast buffet, a free daily manager's reception, and a terrace. The on-site restaurant, Red Jack, offers breakfast, brunch, lunch, dinner, and a beachfront location. Enjoy onsite activities like boat tours and fishing. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), express check-out, and meeting rooms
  • Smoke-free premises, tour/ticket assistance, and concierge services
  • A banquet hall and newspapers in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 60 individually furnished rooms include thoughtful touches such as premium bedding and air conditioning, as well as amenities like late night room service and free WiFi.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • 24-hour pool access
  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1950
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Does Grand Hotel Excelsior Port Royal have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Grand Hotel Excelsior Port Royal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel Excelsior Port Royal?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Excelsior Port Royal?

Check-out is at 11:30 AM.

Does Grand Hotel Excelsior Port Royal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per person applies.

Where is Grand Hotel Excelsior Port Royal located?

Located in Port Royal, this hotel is 0.5 mi (0.7 km) from Fort Charles and within 16 mi (25 km) of Jamaica Conference Center and National Gallery of Jamaica. African-Caribbean Heritage Centre and Coke Memorial Hall are also within 16 mi (25 km).

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Reviews

Grand Hotel Excelsior Port Royal Reviews

6.4

7.0

Cleanliness

6.4

Location

7.2

Staff & service

7.4

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 182 out of 885 reviews
Rating 8 - Good. 221 out of 885 reviews
Rating 6 - Okay. 218 out of 885 reviews
Rating 4 - Poor. 116 out of 885 reviews
Rating 2 - Terrible. 148 out of 885 reviews

Reviews

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 1 nighter very comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Ladislaus

Location and quiet but room could use some updating.
Stayed 2 nights in Aug 2025

8/10 Good

Amber

Disliked: Amenities
Our stay was nice.
Stayed 9 nights in Mar 2025

6/10 Okay

JAMES

Disliked: Property conditions & facilities
It was closest to airport for 1 night. Good price, fun restaurant. Hotel is showing its age. Would stay again .
Stayed 1 night in Jun 2025

6/10 Okay

stacey

Liked: Cleanliness, property conditions & facilities
Front desk staff were very welcoming. Bar/restaurant staff could use a little work. Not attentive customer service lacking
Stayed 1 night in Aug 2025

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Jan 2025

6/10 Okay

Latoya

It was ok
Stayed 1 night in Jul 2025

6/10 Okay

Donnett

Disliked: Staff & service, property conditions & facilities
We stayed 2 nights to be close and convenient to the airport for departure. The "salt water" pool was very cloudy and unkept which was disappointing. Also there was construction on the property which was very noisy.
Stayed 2 nights in Apr 2025

8/10 Good

Hixford

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities need upgrading
Stayed 1 night in Jul 2025

6/10 Okay

Sharon

Disliked: Staff & service, property conditions & facilities
The place was average and needed some renovations. The room had rotted areas and no microwave, phone, iron and a remote tv. For a place in Jamaica they did not have local breakfast.
Stayed 2 nights in Jul 2025

4/10 Poor

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to airport

Pretty basic, for the price was expecting a bit nicer. Staff a super unfriendly as well. Also youre not allowed to bring your own food and beverages onto the property.
Stayed 1 night in May 2025

10/10 Excellent

howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was AMAZING! Great breakfast as well.
Stayed 4 nights in Dec 2023

8/10 Good

Keith

Liked: Cleanliness, room comfort

Great stay

Rooms were cleaned, grounds was beautiful and clean, breakfast was ok, not great, however the rooms was dated
Stayed 4 nights in Apr 2023

10/10 Excellent

CELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean n staff friendly
Stayed 1 night in May 2023

8/10 Good

Albert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They were very very very slow with the food, often ran out of minor things like coffee. The bed was hard, the safe did not work. The view was amazing though, and the food was too expensive.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Property is rustic but comfortable. Bar & Restaurant service was excellent.
Stayed 1 night in May 2023

8/10 Good

Everton roy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always helpful and friendly
Stayed 10 nights in Jun 2023

2/10 Terrible

CASSANDRA

Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced for what it is. Would not stay again.
Stayed 1 night in Dec 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
I like all the thlnks i will come back soon thank you for your service we give the good food
Stayed 1 night in Jul 2024

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities

No internet available very unstable,

Hotel was ok, internet terrible, service ok, view and property nice, I was charged without showing me the receipts days after checkout without my consent. Still waiting for the hotel to send me copies of receipts.
Stayed 4 nights in Apr 2025

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic weekend
Stayed 1 night in Oct 2023

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable and cozy and courtesy
Stayed 1 night in Apr 2024

6/10 Okay

Warren

Liked: Cleanliness, staff & service
minimal amenities for the price. TV did not work, no hot water. Noisy party boats and karaoke nearby my room.The rooms have minimal art and look barren. Booking online showed no reservations for the less expensive rooms but when I was on sight there were plenty available. Seems a bit dishonest to get you to book the most expensive larger rooms when I was only one person and even those top of the line rooms were nothing to be proud of.
Stayed 1 night in Apr 2025

6/10 Okay

Patricka

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A very nice quiet place. I would definitely recommend it.
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Close to the airport, beautiful view, quiet and clean place. safe.
Stayed 1 night in Sep 2022

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