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Grand Hotel Excelsior Port Royal

3.5 star property
Island living comes alive at this beachfront retreat where guests dine with ocean views, cool off in the pool, and get personalized exploration advice from staff

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Photo gallery for Grand Hotel Excelsior Port Royal

Boating - Grand Hotel Excelsior Port Royal (Kingston)
Breakfast, lunch, dinner served; beach views - Grand Hotel Excelsior Port Royal (Kingston)
Family Suite | In-room safe, individually decorated, individually furnished, desk - Grand Hotel Excelsior Port Royal (Kingston)
Exterior - Grand Hotel Excelsior Port Royal (Kingston)
Exterior - Grand Hotel Excelsior Port Royal (Kingston)
Near Fort Charles, Grand Hotel Excelsior Port Royal welcomes travelers with a complimentary breakfast buffet and daily manager's reception. Guests can savor meals at Red Jack on the beach, relax poolside, or join fishing excursions and boat tours organized on the property.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Connecting Standard Double Room

Connecting Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Connecting Standard Double Room

  • 65 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Family Suite

Family Suite | In-room safe, individually decorated, individually furnished, desk

Family Suite

  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Bond Suite

  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Superior King

Connecting Superior King | In-room safe, individually decorated, individually furnished, desk

Connecting Superior King

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Family Room

Family Room | In-room safe, individually decorated, individually furnished, desk

Family Room

  • Beach view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

  • Park view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, individually decorated, individually furnished, desk

Deluxe King Room

  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room | In-room safe, individually decorated, individually furnished, desk

Superior King Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the waterfront, Grand Hotel Excelsior Port Royal is in Port Royal, a neighborhood in Kingston with good airport proximity. Fort Charles and National Gallery of Jamaica are cultural highlights and African-Caribbean Heritage Centre is a popular area attraction. Jamaica Conference Center and Coke Memorial Hall are two other places to visit that come recommended. Visit our Kingston travel guide
Map
1 Port Royal Street, Kingston, Saint Andrew

What's nearby

  • Fort Charles showing a castle and heritage elements
    Fort Charles
    10 min walk - 0.6 miles
  • Old Gaol House
    4 min walk - 0.3 miles
  • Old Naval Hospital
    5 min walk - 0.3 miles
  • St Peter’s Church
    6 min walk - 0.3 miles
  • Jamaica Conference Center
    29 min drive - 17.1 miles

Getting around

  • Norman Manley Intl. Airport (KIN)
    10 min drive

Restaurants

  • Jav-nick Restaurant
    38 min drive
  • Ken's Wildflower Bar and lounge
    39 min drive
  • Jolly's Seafood Restaurant
    38 min drive
  • Captains Bakery
    36 min drive
  • Acropolis Gaming & Entertainment Centre
    39 min drive

About this property

Grand Hotel Excelsior Port Royal

Hotel near Fort Charles
Located close to National Gallery of Jamaica and African-Caribbean Heritage Centre, Grand Hotel Excelsior Port Royal provides a free breakfast buffet, a free daily manager's reception, and a terrace. The on-site restaurant, Red Jack, offers breakfast, brunch, lunch, dinner, and a beachfront location. Enjoy onsite activities like boat tours and fishing. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), express check-out, and tour/ticket assistance
  • Smoke-free premises, concierge services, and newspapers in the lobby
  • A banquet hall and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 60 individually furnished rooms include thoughtful touches such as air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Free toiletries and hair dryers
  • 32-inch TVs with cable channels
  • Wardrobes/closets, travel cribs, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • 24-hour pool access
  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1950
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Does Grand Hotel Excelsior Port Royal have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Grand Hotel Excelsior Port Royal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel Excelsior Port Royal?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Excelsior Port Royal?

Check-out is at 11:30 AM.

Does Grand Hotel Excelsior Port Royal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per person applies.

Where is Grand Hotel Excelsior Port Royal located?

Located in Port Royal, this hotel is 0.5 mi (0.7 km) from Fort Charles and within 16 mi (25 km) of Jamaica Conference Center and National Gallery of Jamaica. African-Caribbean Heritage Centre and Coke Memorial Hall are also within 16 mi (25 km).

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Reviews

Grand Hotel Excelsior Port Royal Reviews

6.6

7.0

Cleanliness

6.4

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 200 out of 917 reviews
Rating 8 - Good. 225 out of 917 reviews
Rating 6 - Okay. 224 out of 917 reviews
Rating 4 - Poor. 119 out of 917 reviews
Rating 2 - Terrible. 149 out of 917 reviews

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
It was totally relaxing i must say the kitchen staff was exceptional.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service
It is a very nice property, although some aspects of it could be modernized. The staff was great and very accommodating and the food was awesome.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Breathtaking views and fabulously tranquil seems hardly possible its so close the Kingston town and the airport. Fabulously spacious and beautifully decorated room. Staff were very helpful & accommodating.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean, restaurant was outstanding - I got snapper Escovitch and shrimp martini. The view is unbeatable in Port Royale. Very calm atmosphere and they will arrange pickup for airport 24/7.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

FALLON

Liked: Cleanliness, amenities, property conditions & facilities
The hospitality is unmatched! The cleanliness and food was amazing! The pool was everything. Quaint calm getaway can’t wait to comeback.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

shena

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

JAMES

Disliked: Property conditions & facilities
It was closest to airport for 1 night. Good price, fun restaurant. Hotel is showing its age. Would stay again .
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sutanya

The food,the view, the staff… everything was perfect
Stayed 1 night in Nov 2024
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the Marina to the Sea was spot on
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, attentive staff.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jean Mary Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room good staff good service I love it for my next trip
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's Like Being Surrounded by a Giant Aquarium

Very comfortable and laid-back hotel and atmosphere. Lots of fish and other wildlife around...
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment, budget friendly, moneys worth nice breakfast, great staff .. would recommend to anyone, definitely going back
Stayed 1 night in Nov 2023
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice renovations going on. Close to the airport. Really good for in the hotel restaurant Red Stripe. Plenty of outdoor seating by the water. Great place to catch a sunset! The new owner is extremely nice and has some great ideas for the future of this hotel. Can't wait to go back and see the progress.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, beautiful and clean, close to the airport and Kingston city
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was AMAZING! Great breakfast as well.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Corwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is quiet and staff is friendly.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind and friendly. Rooms were clean and up to standard. Very close to the airport as well, 8/10 stay.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Rubenia

Liked: Cleanliness, staff & service, property conditions & facilities
I love it here. Service is excellent and staff are very nice
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Good places to eat.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the property is right on the water and has a spectacular view of the Kingston harbour.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ranrick

Liked: Cleanliness, staff & service
It’s quiet and over crowded, the hot water is not very hot but it’s good enough. You get the best sunset views on the top deck.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ebany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a simple cozy comfortable stay. Its much better than what I expected as the reviews were making me a bit detterent but it was suitable for my stay. The rooms aren't of modern furnishings but based on the fact that its a historical community that is expected. The free breakfast was a full wholesome meal and it tasted very good. I enjoyed my short visit to Port Royal I will definitely return. Also Gloria's is a very nice affordable and taste restaurant, walking distance up the road from the hotel that you must try
Stayed 1 night in Apr 2025
Verified

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The views at this property were beautiful, a massive plus for me. Pleasant and friendly staff, good food (lovely traditional breakfast at weekend) & music. The outside of the hotel looks great, rooms need just a little TLC. Would stay again.
Stayed 4 nights in Jun 2024