See all properties

The Manor Hotel

4.0 star property
Family-friendly hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Manor Hotel

Front of property - evening/night
Lobby
20 bedrooms, Egyptian cotton sheets, premium bedding, down comforters
Front of property
3 restaurants, breakfast, lunch, dinner served; Indian cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast included

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Triple Room, 3 Bedrooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Single Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Standard Single Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
  • 40 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Double Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Executive Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
  • City view
  • 55 sq m
  • Sleeps 2
  • 2 King Beds OR 2 Twin Beds

View all photos for Deluxe Twin Room

Balcony view

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Outdoor pool

Oasis Park

  • Pool
  • Breakfast included
  • Kitchen
  • Parking included
8.8 out of 10, Excellent, 76 reviews
Oasis Park

About the neighborhood

Map
KG 552 Street, Kigali, Kigali

What's nearby

  • Kigali Golf Club - 8 min walk - 0.5 miles
  • Kigali Heights - 4 min drive - 1.7 miles
  • Kigali Convention Centre - 4 min drive - 1.9 miles
  • BK Arena - 5 min drive - 2.1 miles
  • Kimironko Market - 6 min drive - 2.6 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 21 min drive

Restaurants

  • ‪Casa Keza - ‬3 min drive
  • ‪Inzora Rooftop Cafe - ‬5 min drive
  • ‪PILI PILI RESTAURANT - ‬4 min drive
  • ‪Meze Fresh - ‬6 min drive
  • ‪360° Degrees Pizza - ‬6 min drive

About this property

The Manor Hotel

Upscale family-friendly hotel near Presidential Palace Museum
Take advantage of a free breakfast buffet, an adjacent golf course, and a nightclub at The Manor Hotel. Treat yourself to a facial, a massage, or a body wrap at SALS' SPA, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Indian cuisine. Yoga classes and Pilates classes are offered at the health club; The Manor Hotel also has a poolside bar, a free daily manager's reception, and a rooftop terrace. In addition to mini golf and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and supervised childcare (surcharge)
  • Barbecue grills, concierge services, and a billiards/pool table
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with premium channels
  • Refrigerators, free tea bags/instant coffee, and electric kettles

Languages

Arabic, English, French, Hindi, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Marco´s
  • O´Connels
  • Shere Sardar
  • Silk

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Karaoke
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Manor Hotel Kigali
Manor Kigali
The Manor Hotel Hotel
The Manor Hotel Kigali
The Manor Hotel Hotel Kigali

Frequently asked questions

Does The Manor Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Manor Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Manor Hotel?

Self parking is free at this property.

What time is check-in at The Manor Hotel?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at The Manor Hotel?

Check-out is at 11 AM.

Does The Manor Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is The Manor Hotel located?

Located near the airport, this family-friendly hotel is 7.7 mi (12.3 km) from Presidential Palace Museum.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Manor Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 80 reviews
Rating 8 - Good. 28 out of 80 reviews
Rating 6 - Okay. 22 out of 80 reviews
Rating 4 - Poor. 8 out of 80 reviews
Rating 2 - Terrible. 4 out of 80 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

TIMOTHY

The property is in a quiet location not far from town. Down side is dated furniture and outlook. Requires uplift and cleaning, Perhaps was a 4 start years back wouldn't rate it as such now may be 2. Adequate and friendly staff, though sometimes language barrier.
Stayed 6 nights in May 2025

6/10 Okay

Christopher

Liked: Cleanliness
View of the golf course. Large shower/bath/toilet, verandah. Swimming pool, outside seating areas.
Stayed 4 nights in Jul 2024

4/10 Poor

Laila Therese

Disliked: Cleanliness, amenities, property conditions & facilities
Nice people working there. We asked for a extra mattees because the bed were hard, it never showed up.
Stayed 8 nights in Aug 2024

6/10 Okay

Michel

Liked: Staff & service
Disliked: Amenities
The place has great potential. A few things can be improved to make it better. The breakfast is basic, there is less things to eat each day. The food at restaurants is overcharged based on what you can find at nearby and better restaurants. Room are comfortable but amenities in room is lacking.. eg: there was only 2 hangers. Sanitary equipment is very old and outdated in bathrooms etc. The few improvements can give the place a better reputation and attract more customers.
Stayed 8 nights in Dec 2023

2/10 Terrible

Jimmy Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in May 2024

6/10 Okay

Fergus

Liked: Cleanliness, staff & service
Noise and owner using hotel for other business, like swimming lessons for kids.
Stayed 5 nights in Mar 2022

8/10 Good

Eduardo

Stayed 6 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2021

4/10 Poor

Mansoor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing non-stay

Was brought to the hotel and asked to pay for the transport which they did not say how much before the transport. Then they told us they are full and sent us to another hotel which I paid for that hotel and asked for them to make sure hotels.com does not charge me. Did not do that for me. Poor management and support.
Stayed 1 night in Nov 2020

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great value for business stays.
Stayed 2 nights in Nov 2020

8/10 Good

Batesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Joakim

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Friendly staff butt worn down

Staff is very friendly and helpful. The hotel itself could be in better condition. It’s clean and all but everything is quite worn down.
Stayed 2 nights in Dec 2019

10/10 Excellent

Ulrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotell jag gärna rek till andra

Mycket gästvänligt hotell i ett lugnt läge i Kigali. Personalen har verkligen det lilla extra för sina gäster. Rummen med balkong är superfina! Rek gärna detta till andra.
Stayed 1 night in Dec 2019

10/10 Excellent

Ulrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rek detta hotel i Kigali

Fantastisk hotel med hög service. Bra läge i Kigali - lugnt. Personalen gör hela tiden det lilla extra. Kan varmt rek hotellet
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony was so nice to have. The outdoor music was quite loud while I was in my room. The dining was so nice open to the outdoors. The service was more than perfect!
Stayed 5 nights in Nov 2019

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Marie

Liked: Cleanliness, staff & service
Nice area with pool and Manu restaurants A little noisy with a lot of music A bonfire with a lot of smell and the elevator not working But a pleasant stay in general
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
I think this property has recently changed ownership or management since we last stayed there in 2017. It’s poorly run, terrible Management. The pictures on this site are misleading are not what the place looks like. Their rooms were nasty, mold in the showers, poor drainage, unvaccumed rooms. It was just a terrible experience.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

6/10 Okay

Julie

Liked: Cleanliness, staff & service

Great service friendly staff needs s makeover

The hotel needs to be updated however the staff were incredible. Restaurants good.new atmosphere
Stayed 12 nights in Aug 2019

10/10 Excellent

kisurk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

yogesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

It was comfortable
Stayed 3 nights in Mar 2019