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Step Apart Hotel

Property class: 3

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Photo gallery for Step Apart Hotel

A modern multi-story building with glass railings and a view of a distant landscape. - Step Apart Hotel (Kigali)
A modern hotel room with a large bed, a headboard, a wall-mounted artwork, and a window with curtains. - Step Apart Hotel (Kigali)
A modern living room with a dining area, a TV, and a kitchen with a microwave. - Step Apart Hotel (Kigali)
A modern living room with a sofa, dining table, chairs, and a ceiling fan. - Step Apart Hotel (Kigali)
A modern building with a swimming pool, outdoor seating, and a staircase leading to the entrance. - Step Apart Hotel (Kigali)
Located close to Rwanda Development Board and Kigali Convention Centre, Step Apart Hotel provides a free breakfast buffet, a terrace, and a garden. Free in-room WiFi, with speed of 50+ Mbps, and dry cleaning/laundry services are available to all guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Duplex, Pool View

A modern living room with a sofa, dining table, chairs, and a ceiling fan.

Deluxe Duplex, Pool View

  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, Kitchenette, City View

A modern kitchen with a central island, two black bar stools, a white countertop, and a built-in microwave.

Deluxe Studio Suite, Kitchenette, City View

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

A hotel room with a bed, a wooden wardrobe, and a small table.

Superior Apartment

  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds

About the neighborhood

Located on the boardwalk/promenade, Step Apart Hotel is in Remera, a neighborhood in Kigali. Travelers who have shopping on the agenda can visit Kigali Heights and Kigali Business Centre, while those looking for another kind of activity may want to check out Kigali Golf Club. Looking to enjoy an event or a game? See what's going on at Stade Amahoro or BK Arena. Visit our Kigali travel guide
View more Guest Houses in Kigali
Map
KG 636 St, Kigali, Kigali City

What's nearby

  • A large, multi-tiered stadium with a curved roof, illuminated by colorful lights.
    Kigali Convention Centre
    2 min drive - 1.2 miles
  • Rwanda Development Board
    17 min walk - 0.9 miles
  • Kigali Heights
    2 min drive - 1.0 mile
  • University of Kigali
    2 min drive - 1.2 miles
  • Kigali Business Centre
    3 min drive - 1.4 miles

Getting around

  • Kigali (KGL-Kigali Intl.)
    17 min drive

Restaurants

  • Master Grill
    18 min walk
  • Question Coffee
    2 min drive
  • Java House
    18 min walk
  • Sol e Luna
    11 min walk
  • Asian Kitchen
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Fixed shower seat
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Low-height bed
  • Low-height door lock
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Shared kitchen access

More

  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 6:00 PM

Frequently asked questions

Does Step Apart Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–6:00 PM.

Is Step Apart Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Step Apart Hotel?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Step Apart Hotel?

Check-out is at 11:00 AM.

Where is Step Apart Hotel located?

Located in Remera, this guesthouse is within 1 mi (2 km) of Rwanda Development Board, Kigali Heights, and University of Kigali. Kigali Business Centre and Kigali Convention Centre are also within 1 mi (2 km).

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Reviews

Step Apart Hotel Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property, clean, great apartments, the pool is great, views are beautiful. The personnel is helpful and caring.
Stayed 10 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay at Step Apart Hotel. The hotel was very clean, comfortable, and well maintained throughout my stay. The staff was extremely friendly and welcoming, which made the experience even better. A special thank you to Fabrice, who was incredibly helpful during my time there. He assisted me with getting around the city, answered my questions anytime I needed help, and made everything feel easy and stress-free. The cleaners also did a great job and came every day to keep everything fresh and tidy. Overall, it was a great experience, and I would definitely recommend staying here.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The facility was exceptionally clean while the concierge was very helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Apr 2025