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M Apartments & Hotel

4.5 star property
Indulge in luxury as you sip your coffee by the pool or treat yourself to fine dining after work.

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Photo gallery for M Apartments & Hotel

2 outdoor pools - M Apartments & Hotel (Kigali)
Premium bedding, minibar, free WiFi, bed sheets - M Apartments & Hotel (Kigali)
Reception - M Apartments & Hotel (Kigali)
Exterior - M Apartments & Hotel (Kigali)
2 restaurants; breakfast, lunch, dinner, and brunch served - M Apartments & Hotel (Kigali)
M Apartments & Hotel is where luxury meets convenience. Treat yourself to a rejuvenating massage at the spa, take a refreshing dip in one of the 2 outdoor pools or children's pool, and stay connected with free in-room WiFi. Savor fine dining at The Restaurant and unwind with dry cleaning/laundry services and concierge services.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Twin Room

Premium bedding, minibar, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

Premium bedding, minibar, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, minibar, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, free WiFi, bed sheets

Deluxe Twin Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite

Premium bedding, minibar, free WiFi, bed sheets

Junior Suite

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, minibar, free WiFi, bed sheets

Deluxe Single Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, minibar, free WiFi, bed sheets

Superior Double Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Kigali is home to M Apartments & Hotel. The area's natural beauty can be seen at Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village, while BK Arena and Talking Through Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro. Visit our Kigali travel guide
Map
KN1 1st avenue, Kigali, Kigali City

What's nearby

  • Kigali Convention Centre
    Kigali Convention Centre
    4 min drive - 1.9 miles
  • Mambas Club
    17 min walk - 0.9 miles
  • Union Trade Center
    17 min walk - 0.9 miles
  • Ntarama Church
    3 min drive - 1.4 miles
  • Kigali Business Centre
    4 min drive - 1.7 miles

Getting around

  • Kigali (KGL-Kigali Intl.)
    24 min drive

Restaurants

  • Question Coffee
    9 min walk
  • Boho
    5 min drive
  • Soy Asian Table
    5 min drive
  • Kivu Noir Café
    5 min drive
  • Executive Lounge
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • M Hotel Coffee Club
  • Panda Bar
  • The Hero Bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (2,000 square feet of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Phone accessibility kit
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 12:30 AM
Late check-in subject to availability

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50
  • Christmas Eve (December 24) Gala Dinner per child: USD 30 (up to 15 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: USD 100
  • Valentine's Day (February 14) Gala Dinner per child: USD 50 (up to 15 years old)

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Does M Apartments & Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:30 AM–10:00 PM.

Is M Apartments & Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at M Apartments & Hotel?

Check-in start time: 12:30 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at M Apartments & Hotel?

Check-out is at 2:00 PM. Late check-out is available for a 50% fee (subject to availability).

Where is M Apartments & Hotel located?

Situated in Kigali, this hotel is within 2 mi (3 km) of Union Trade Center, Gikondo Market, and Kandt House Museum of Natural History. Ntarama Church and Kigali Business Centre are also within 3 mi (5 km).

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Reviews

M Apartments & Hotel Reviews

6.0

8.0

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified

6/10 Okay

Dobbie

Liked: Staff & service
The hotel was average compared to some of the hotels in the area. The breakfast menu could use some improvements. The staff was friendly and very helpful the location of the hotel was good central to many other amenities.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Verified traveler

SCARY EXPERIENCE

We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our Passport Pictures (Insisting that we are a threaten to the security of the hotel) and did not let us leave . Not to mention they did not even Apologize after the incident was clear that we did nothing but just made a reservation online just like anybody . Very scary experience after travelling to more that 20 countries . I will never suggest this hotel .Very unprofessional way of handling a online reservation .
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

ZerONE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022