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Heaven Restaurant & Boutique Hotel

Property class: 4

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Photo gallery for Heaven Restaurant & Boutique Hotel

A pathway leading to a building with a modern design, surrounded by lush greenery and tropical plants. - Heaven Restaurant & Boutique Hotel (Kigali)
An indoor restaurant with wooden furniture and brick arches. - Heaven Restaurant & Boutique Hotel (Kigali)
A swimming pool with lounge chairs and umbrellas, surrounded by lush greenery and a building with a modern design. - Heaven Restaurant & Boutique Hotel (Kigali)
A bedroom with a four-poster bed, a bedside table, a TV, and a window with curtains. - Heaven Restaurant & Boutique Hotel (Kigali)
A modern building with a central pathway flanked by lush gardens and multiple balconies. - Heaven Restaurant & Boutique Hotel (Kigali)
Located close to Union Trade Center and Kigali Convention Centre, Heaven Restaurant & Boutique Hotel provides free cooked-to-order breakfast, a terrace, and an art gallery on site. Active travelers can enjoy archery, fitness classes, and cycling at this hotel. Indulge in aromatherapy, a massage, and a facial at the onsite spa. The on-site local and international cuisine restaurant, Heaven Restaurant, offers breakfast, brunch, lunch, dinner, and garden views. Yoga classes are offered at the health club; the property also has designer stores on site, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Villa Budget Queen Room

A bedroom with a bed, a window with curtains, a bedside table, and a view of the outside.

Villa Budget Queen Room

8.4 out of 10
Very good
(20 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa Budget King Room

A bed with a canopy, two bedside lamps, a nightstand with a phone, and a decorative wall piece.

Villa Budget King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior Queen Room

A bedroom with a bed, a TV, a wardrobe, and a window with a view of greenery.

Residence Superior Queen Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residence Superior King Room

A bedroom with a large bed, a wooden headboard, a mosquito net, and a view of a garden through a sliding glass door.

Residence Superior King Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

APARTMENT SUPERIOR KING BED

  • Sleeps 10

APARTMENT SUPERIOR QUEEN BED

  • Sleeps 10

View all photos for Residence Superior King Room

A bed with a canopy, two bedside tables with lamps, and a window with curtains.

Residence Superior King Room

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Kiyovu, a neighborhood in Kigali, Heaven Restaurant & Boutique Hotel is in a shopping district and near the airport. Union Trade Center and Kigali Convention Centre are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Visit our Kigali travel guide
Map
No. 7, Street KN 29, Kiyovu, Kigali

What's nearby

  • A cityscape with a prominent skyscraper, dense urban buildings, and surrounding greenery.
    Kigali Genocide Memorial Centre
    5 min drive - 2.6 miles
  • A large, multi-tiered stadium with a curved roof, illuminated by colorful lights.
    Kigali Convention Centre
    7 min drive - 2.8 miles
  • Union Trade Center
    7 min walk - 0.4 miles
  • Kandt House Museum of Natural History
    17 min walk - 0.9 miles
  • Nyamirambo Stadium
    7 min drive - 3.5 miles

Getting around

  • Kigali (KGL-Kigali Intl.)
    24 min drive

Restaurants

  • Bamboo Restaurant
    13 min walk
  • Bloomin Speciality Cafe
    12 min walk
  • The House of Mandi
    12 min walk
  • Question Coffee
    17 min walk
  • Heaven
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Heaven Restaurant

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (495 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Heaven Restaurant & Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

Is Heaven Restaurant & Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Heaven Restaurant & Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Heaven Restaurant & Boutique Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Heaven Restaurant & Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35.00 per vehicle applies.

Where is Heaven Restaurant & Boutique Hotel located?

Located in Kiyovu, this spa hotel is 0.4 mi (0.7 km) from Union Trade Center and 2.7 mi (4.4 km) from Kigali Convention Centre.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heaven Restaurant & Boutique Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 249 out of 359 reviews
Rating 8 - Good. 74 out of 359 reviews
Rating 6 - Okay. 26 out of 359 reviews
Rating 4 - Poor. 6 out of 359 reviews
Rating 2 - Terrible. 4 out of 359 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had beautiful settings; the pool was nice and the dining are was very charming.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Great stay - lovely service and beautiful grounds. Really enjoyed the food at the hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, beautiful, delicious breakfast included.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
The staff, the restaurants and food, the proximity to city. The rooms are decorated traditional Rwandan which is lovely.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & wonderful staff, clean and beautiful room, delicious hot & healthy breakfast included.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, clean facilities, and easy check in.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, outstanding hot breakfast with variety included, clean and beautiful room, very nice pool.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and responsive. Room was clean and spacious and had everything needed - ample towels and toiletries, nice hot water, tea and coffee station, filtered water, mosquito net and comfy bed. Turn down service left tasty cookies for bedtime snack. Breakfast at the restaurant was made to order and had plentiful offerings. In a very nice walkable location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
friendly staff, very clean, gym pool and all the facilities are exceptional
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great staff, super clean, great location
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Gym facilities and clean rooms
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff, high-quality dining, great amenities & reasonably-priced. Really enjoyed my stay & would thoroughly recommend this hotel.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully presented & managed hotel with very friendly & helpful staff. I thoroughly enjoyed my stay.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at a good price. Excellent breakfast and coffee.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location in a beautiful space.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here I enjoyed and the staff are great help
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice area near downtown. Very nice restaurant and pleasant staff.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, dedicated staff; Comfortable spacious, clean rooms, and excellent restaurant. This is my second time staying and I plan to come back.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very friendly staff.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner at Fusion Restaurant was FANTASTIC
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical mission team

The staff was more than accommodating, the grounds were beautiful, the food was fantastic.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms quite basic but the environment is wonderful. Plenty of places to sit, inside or out and enjoy the garden or restaurants. Food at the Fusion restaurant was excellent.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding and extremely helpful.
Stayed 9 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Was looking forward to staying here after reading great things about it. Very underwhelmed with the experience. The room was small and dated and needed general maintenance. We had made two separate bookings because we extended our stay before we had even arrived. We were not able to just stay in the room, we had to check out at 11 and move to another room at check in time. The WiFi was very spotty. The pool area was very small.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, we had a great experience. The staff were friendly, the room was clean, and the food in the restaurant was excellent!
Stayed 1 night in Sep 2024