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Hotel Khiva Palace

Property class: 3

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Photo gallery for Hotel Khiva Palace

A reception area with a high ceiling, intricate ceiling design, a reception desk, and a view of the lobby. - Hotel Khiva Palace (Khiva)
A hotel with a pool, a stone facade, and multiple balconies. - Hotel Khiva Palace (Khiva)
A spacious hotel lobby with a high ceiling, ornate ceiling decorations, and a polished floor. - Hotel Khiva Palace (Khiva)
A modern bedroom with a large bed, a bedside table, a TV mounted on the wall, and a patterned rug on the floor. - Hotel Khiva Palace (Khiva)
A wall with a relief of a tree and text in a foreign language. - Hotel Khiva Palace (Khiva)
A poolside bar, a terrace, and a hair salon are just a few of the amenities provided at Hotel Khiva Palace. Indulge in a facial, a massage, and a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Double Room

A hotel room with a bed, a nightstand, a desk, and a large mural of a cityscape.

Comfort Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, wooden flooring, a radiator, a window with curtains, and a patterned wallpaper.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

A room with three wooden beds arranged in a row, each with white bedding and a small decorative item on the pillows.

Standard Triple Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Superior Double Room, 1 King Bed

A hotel room with a large bed, a wooden headboard, a blue chair, and a wall with a diamond-patterned design.

Superior Double Room, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A modern bedroom with a large bed, a desk, a chair, and a TV.

Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

A hotel room with four single beds, each with white bedding and a brown throw blanket. The room has a patterned wallpaper and a wooden headboard. There are two wall-mounted lights and a window with curtains.

Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a wooden desk, a patterned rug, and a striped wall.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room

A hotel room with three single beds, wooden headboards, a wooden wardrobe, a desk, and a chair.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Khiva is home to Hotel Khiva Palace. Local landmarks include Stone Palace and Alla Kuki Khan Madrasah. Visit our Khiva travel guide
Map
Amir Temur, Khiva, Xorazm Region, 220900

What's nearby

  • Pakhlavan Makhmud Mausoleum
    17 min walk - 0.9 miles
  • Islam Khodja Minaret and Mosque
    19 min walk - 1.0 mile
  • Citadel Kunya-ark
    3 min drive - 1.9 miles
  • Kalta Minor Minaret
    4 min drive - 2.2 miles
  • Kuhna Ark
    4 min drive - 2.2 miles

Getting around

  • Urgench (UGC-Urgench Intl.)
    44 min drive

Restaurants

  • Terrassa
    17 min walk
  • Arxi Restaurant
    15 min walk
  • Cafe Zarafshon
    16 min walk
  • Farrukh Teahouse
    15 min walk
  • Ayvon
    15 min walk

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: UZS 60,000 for adults and UZS 30,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Washing machine
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UZS 66000.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately UZS 60000 for adults and UZS 30000 for children
  • Airport shuttle fee: UZS 170000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: UZS 170000 (one-way), (from 8 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property
The seasonal pool will be open from March to November
24-hour pool access

Frequently asked questions

Does Hotel Khiva Palace have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is available 24 hours a day.

Is Hotel Khiva Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Khiva Palace?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Khiva Palace?

Check-out is at noon.

Does Hotel Khiva Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of UZS 170000 per vehicle applies.

Where is Hotel Khiva Palace located?

Situated in Khiva, this spa hotel is within a 15-minute walk of Tosh-hovli Palace, Alla Kuki Khan Madrasah, and Dishon-Qala. Stone Palace and Djuma Mosque are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Khiva Palace Reviews

7.6

Good

7.6

Cleanliness

6.2

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Decent hotel in Khiva, although more rundown looking in person conpared to the pictures online. Kitschy architecture throughout. The room was large and clean, overlooking the pool, which was closed for the season (late November)
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel, short walk to Ichan Kala. Spacious rooms, excellent breakfast and friendly helpful staff.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was about a 20 minute walk from Old Khiva. otherwise it was good.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Room was pretty big (was upgraded on arrival). Breakfast options were nice but cold even at 7am. Corridors were dim late at night (albeit manageable)
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The place is walking distance to railway station, and close to the old city . They charged me for airport taxi even though it says is free on the listing
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Hotel is basic and adequate but no more. Rooms are very basic and dated, and don´t expect anything more than a bed and a bathroom. Was given a room facing to a noise theme park which played loud music until 10:30pm. Furthermore, water pressure in the shower was almost non-existent and the power went out on the last day.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disponibilités et gentillesse du personnel Nous avons bénéficié de la chambre en dehors des réservations pour un départ ty
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bello l'esterno e la hall, ma bruttine le camere. Aspetto trasandato e trascurato, con permanente cattivo odore nel bagno. Anche il quartiere appare decadente e trascurato. Buona la colazione.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
İlk olarak; daha önceden tesise bilgi de verdiğimiz üzere erken gittik, sabah 8-8.30 gibi oraya vardığımızda resepsiyonda kimse yoktu. Biraz sonra odadan iki genç uykulu gözlerle zar zor çıktı belli ki biz uyandırdık.. tek kelime ingilizce veya türkçe bilmedikleri için iletişim kurmakta zorlandık. En önemlisi temizlik konusu; oda oldukça pisti. yorganların üstüne yapışmış yemek artığı gibi bir şeyler vardı, kullanamadık. Tozluydu vs. Neyse ki 1 gece kaldık..
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
オフシーズンで観光客自体が少ないせいか、ホテルの周りも人通りが少なかったです。施設の古さは否めませんが、スタッフのサービスが良くて満足です。ヒヴァ駅からは近いですが、旧市街(イチャンカラ)からは徒歩で十数分かかり、少し遠く感じました。
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité/prix

Les +: Hôtel très bien placé, à 700m du centre historique et à 200m de la gare. Chambre vaste et propre, très très calme. Petit déjeuner correct et varié (vrai expresso ).Personnel aidant et à l écoute. Les -: la piscine était verte pendant 2 jours mais ils l ont nettoyé le 3e jour. La clim de notre chambre était faible (mais nous n avons pas demandé à changer). L hôtel mériterait un meilleur entretien autour de la piscine mais rien de grave
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in posizione comoda per la vicinanza alla stazione di Khiva ma anche all'ingresso della città. Ampie camere e spaziosi anche gli ambienti comuni. Staff disponibile e pronto a risolvere inconvenienti e intoppi. Colazione sufficiente. Piscina poco invitante
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super emplacement ! Très serviable ! Joli piscine ! Je recommande
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect
Stayed 3 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, I arrived early but I was able to get in my room immediately. Location is great, especially if you arrive by train. Walking distance from the railway station and also walking distance to the old town. Breakfast was okay, typical Uzbek breakfast. Rooms were clean but a bit wornout. There is a restaurant downstairs so you'll hear the music to your room, luckily both nights I stayed the party ended by 9pm so it didn't really disturb.
Stayed 2 nights in Mar 2022
Verified review

8/10 Good

Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022