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Serena Khaplu Palace

Property class: 3

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Photo gallery for Serena Khaplu Palace

A wooden gazebo with two chairs and a table, overlooking a mountainous landscape. - Serena Khaplu Palace (Khaplu)
A historic building with a stone staircase leading to a balcony, surrounded by a well-maintained lawn and a stone wall. - Serena Khaplu Palace (Khaplu)
A room with large windows, wooden furniture, and a patterned ceiling. - Serena Khaplu Palace (Khaplu)
A restaurant with wooden beams and large windows with sheer curtains. Tables are set with white tablecloths and napkins. - Serena Khaplu Palace (Khaplu)
A rustic interior with stone walls, wooden beams, a stone fireplace, and a wooden table with a bench. - Serena Khaplu Palace (Khaplu)
You can look forward to a free breakfast buffet, a terrace, and a garden at Serena Khaplu Palace. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

View all photos for Standard Double Room

A bedroom with a wooden ceiling, a bed with a red bedspread, a chair, a desk with a lamp, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Suite

A traditional room with a wooden ceiling, a bed with a red pillow, two bedside lamps, and a patterned rug.

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Heritage Suite

A cozy bedroom with a wooden ceiling, a green bedspread, and a nightstand with a lamp.

Royal Heritage Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Khaplu is home to Serena Khaplu Palace. Local points of interest include Khaplu Palace and Shyok River. Visit our Khaplu travel guide
Map
Chaqchan Road, Sargiab, Khaplu, 16800

What's nearby

  • Khaplu Palace
    32 min drive - 14.6 miles

Restaurants

  • Sarfa Khar
    1 min walk
  • Pioo Jharoq Room
  • Multan Room
  • Chogho Jharoq Room
  • Chogho Rafsal Room

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Is Serena Khaplu Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Serena Khaplu Palace?

Check-in begins at 2 PM.

What time is check-out at Serena Khaplu Palace?

Check-out is at noon.

Where is Serena Khaplu Palace located?

Situated in Khaplu, this hotel is 1.2 mi (1.9 km) from Khaplu Palace and 5.8 mi (9.4 km) from Shyok River.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serena Khaplu Palace Reviews

8.6

Excellent

8.8

Cleanliness

10

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most stunning, beautiful hotel in Khaplu! Every part of the hotel has its own character, personality and charm! Of course the palace itself is absolutely stunning! Special thanks to Ali Bhai who was a wonderful tour guide when exploring the palace! He was knowledgeable, kind & very genuine when he was giving us the tour! Thank you also to Yaseen who made our stay so wonderful!
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Too average a hotel to be named as Serena.

There was no one at the reception, when we reached, do had to wait. Then i was given a standard room whereas i had paid for heritage sweet. Buffet was very ordnirary. Cleanliness was below avaerage.overall the only good thing about the hotel was its name Serena.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023